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Senior People Generalist

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. 


Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!


Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.


The Team


The People Team is dedicated to unlocking the full potential of our employees through strategic talent acquisition, seamless onboarding, and fostering an exceptional employee experience. As champions of engagement and company culture at Deputy, we empower Deputies to thrive, enabling them to do the best work of their lives and make a lasting impact on shift workplaces worldwide.


The Role


We’re seeking a proactive and experienced Senior People Generalist to join our team. This role will support a range of HR functions, driving impactful people initiatives and fostering a positive employee experience within our UK team, while also providing support to our US team as needed. The ideal candidate will bring strong HR expertise, problem-solving skills, and a collaborative approach to support employees and leaders alike.


Key Responsibilities
  • Talent Management: Serve as a trusted advisor to employees and managers on HR policies, procedures, and employee relations matters.
  • Manage complex employee relations issues, ensuring fair and consistent application of UK employment laws and company policies.
  • Support performance review cycles, including goal-setting, feedback collection, and calibrations.
  • Partner with managers to facilitate constructive performance discussions and develop actionable development plans.
  • HR Operations & Compliance: Oversee core HR functions, including onboarding, offboarding, absence management, and benefits administration.
  • Develop and implement HR policies and procedures aligned with company goals and UK employment laws.
  • Maintain and update employee records in Rippling (HRIS) and other systems, ensuring accuracy and confidentiality.
  • Recruitment & Onboarding: Full-Cycle Recruitment: Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and hiring for various roles, with a strong focus across functional expertise (Sales, CS, Engineering, Product, G&A).
  • Develop and execute innovative sourcing strategies to attract passive candidates through various channels, including social media, networking events, and industry-specific platforms.
  • Partner with hiring managers and senior leadership to understand hiring needs, develop job descriptions, and create effective recruitment strategies.
  • Ensure a positive candidate experience throughout the recruitment process by maintaining timely communication and providing an excellent candidate experience.
  • Stay updated on industry trends, market conditions, and competitor activities to ensure our recruitment strategies are competitive and effective.
  • Conduct comprehensive new hire onboarding to ensure seamless integration into the company.
  • HR Programs & Initiatives: Collaborate on People initiatives, including employee engagement, and learning and development.
  • Coordinate logistics for UK people programs, such as training sessions, workshops, and team events.
  • Act as the primary point of contact for external stakeholders visiting the office.


Qualifications
  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 5+ years of experience in HR, ideally as a Generalist or in a related HR role.
  • Strong understanding of UK employment laws and HR best practices.
  • Proficiency in Google Suite, Lattice, Lever and Rippling preferred.
  • Excellent communication and interpersonal skills, with a proactive problem-solving approach.
  • Ability to handle sensitive and confidential information with discretion.


Employee Perks

- Highly collaborative working environment

- Flexible co-working space in central London at Uncommon Liverpool St 

- Free happy hours, afternoon tea, networking, and professional events

- Employee stock ownership from Day 1

- Employee pension matching programme

- Private health and dental insurance

- Paid parental leave to support you and your family

- Flexible holiday time, including 2 celebration days per year for those special moments

- Work from home stipend to help you get set up and succeed from home


Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 


#LI-Hybrid


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What You Should Know About Senior People Generalist, Deputy

At Deputy, we’re excited to welcome a Senior People Generalist to our vibrant team in London! We’re all about empowering businesses to create thriving workplaces. With over 330,000 workplaces and operations in 100+ countries, Deputy is at the forefront of workforce management. As a Senior People Generalist, you will play a crucial role in shaping our employee experience across the UK, while also providing essential support to our US team. You’ll leverage your HR expertise to manage everything from talent management to recruitment, ensuring our teams are engaged and performing at their best. You’ll help facilitate constructive performance discussions, manage employee relations issues, and oversee our HR operations, which include onboarding and compliance with UK employment laws. We want someone who’s proactive, collaborative, and passionate about improving the workplace. Plus, you’ll work alongside the People Team to craft exciting initiatives that promote employee engagement and development. If you’re looking to make a meaningful impact and support a diverse and inclusive culture, then join us at Deputy, where your contributions will be valued and recognized!

Frequently Asked Questions (FAQs) for Senior People Generalist Role at Deputy
What are the key responsibilities of a Senior People Generalist at Deputy?

As a Senior People Generalist at Deputy, your responsibilities include managing complex employee relations issues, overseeing HR operations, and facilitating talent management processes. You'll partner with managers to conduct performance reviews and develop actionable plans while also ensuring compliance with UK employment laws and maintaining employee records.

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What qualifications are necessary for a Senior People Generalist position at Deputy?

To qualify for the Senior People Generalist role at Deputy, you should have a Bachelor’s degree in Human Resources or a related field, along with 5+ years of HR experience. A strong understanding of UK employment laws, excellent communication skills, and proficiency in HR tools like Google Suite and Rippling are essential.

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How does Deputy support the onboarding process for new hires in the Senior People Generalist role?

Deputy emphasizes a smooth onboarding experience for new hires, ensuring they are well-integrated into the company. As a Senior People Generalist, you'll conduct comprehensive onboarding sessions, facilitating early engagement through communication and support to help new team members thrive from day one.

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What type of employee perks can a Senior People Generalist expect at Deputy?

At Deputy, a Senior People Generalist can enjoy a variety of perks, including flexible working environments, professional events, employee stock ownership, private health insurance, and even paid parental leave. We value work-life balance, offering flexible holiday options to celebrate special moments.

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What does the ideal candidate for the Senior People Generalist position at Deputy look like?

The ideal candidate for the Senior People Generalist role at Deputy is someone with strong HR expertise and problem-solving skills, as well as a collaborative mindset. They should have experience in HR functions, an understanding of UK employment laws, and a passion for fostering an inclusive workplace culture.

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Common Interview Questions for Senior People Generalist
How do you approach complex employee relations issues as a Senior People Generalist?

In addressing complex employee relations issues, I prioritize open communication and a fair application of company policies. I look to gather all relevant information, engage with the involved parties, and ensure transparency in the resolution process.

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Can you describe your experience with performance management processes?

I've developed, implemented, and supported performance management processes that include goal-setting, feedback collection, and constructing development plans. It's important to create a culture where feedback is constructive and contributes to employee growth.

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How do you stay updated with UK employment laws?

I stay informed about changes in UK employment laws through continuous education and resources such as legal updates, HR workshops, and networking with other HR professionals to ensure compliance and best practices.

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What strategies do you use to enhance employee engagement?

To enhance employee engagement, I believe in creating open forums for feedback, implementing team-building activities, and promoting work-life balance. Engaging with employees directly to understand their needs and challenges is crucial.

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Tell me about your recruitment experience in various roles?

I've managed end-to-end recruitment processes for a range of roles, collaborating closely with hiring managers to define job requirements and develop sourcing strategies. I focus on maintaining a positive candidate experience throughout, ensuring timely communication and support.

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What tools and technology are you proficient in for HR operations?

I am proficient in various HR technologies including Google Suite, Rippling, Lattice, and Lever. These tools have helped streamline HR operations, from onboarding to performance management, ensuring data accuracy and efficient workflows.

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How do you handle sensitive information in HR?

Handling sensitive information requires a high level of discretion and adherence to confidentiality protocols. I maintain structured processes to ensure data is protected and only accessible to authorized personnel.

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How do you measure the success of HR initiatives?

I measure the success of HR initiatives by collecting feedback from employees, analyzing engagement metrics, and assessing overall impacts on productivity and team morale. Regular surveys and reviewing key performance indicators are effective methods.

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Describe a successful onboarding program you've implemented.

A successful onboarding program I implemented focused on structured orientation sessions, interactive training, and mentorship pairing, which significantly improved new hire engagement and retention rates during their first year.

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Why is diversity important in the workplace, and how do you promote it?

Diversity fosters innovation and creativity, driving better business outcomes. I promote diversity by ensuring inclusive recruitment practices, facilitating training on unconscious bias, and creating forums for diverse voices to be heard.

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MISSION 'Simplify Shift Work' Managing teams is challenging — now more than ever — so we simplify the work. Our platform makes it easy to schedule in line with demand, prepare accurate payroll, and communicate clearly. We streamline employee admi...

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Full-time, hybrid
DATE POSTED
January 7, 2025

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