Assistant Manager(05371) - 924 Saraland Blvd S

As an Assistant Manager at RPM Pizza, your primary responsibilities include overseeing daily store operations, ensuring customer satisfaction, training team members, and meeting service goals. You will also manage labor schedules, maintain store cleanliness to health standards, and contribute to a positive working environment for both staff and customers. By upholding our brand image, you’ll lead your team to deliver exceptional service and delicious products.

To qualify for the Assistant Manager role at RPM Pizza, candidates must be at least 18 years old and possess strong communication and interpersonal skills. A positive, upbeat attitude is crucial, along with the physical ability to stand, walk, and lift items up to 25 pounds. Additionally, food safety certification is required, ensuring our commitment to health standards in food preparation.

As an Assistant Manager at RPM Pizza, you can expect competitive pay alongside bonus opportunities for exceptional performance. You'll also have access to various benefits, including medical, dental, vision, and life insurance, provided you enroll in the company’s medical plan. Furthermore, RPM Pizza encourages career advancement through ongoing training at their RPM Pizza College, which aids in developing leadership and team-building skills.

The Assistant Manager is crucial to the success of RPM Pizza as they lead shifts, drive service excellence, and directly influence team performance. By training staff effectively and managing daily operations, they help foster a cohesive team environment that ultimately enhances customer satisfaction. Your leadership will play a vital role in maintaining high standards of quality and service, ensuring customers keep coming back for more!

RPM Pizza supports career advancement for Assistant Managers through comprehensive training programs at RPM Pizza College. This program allows you to strengthen your leadership and problem-solving skills, preparing you for potential promotions within the company. By demonstrating your capabilities, you could move up to positions such as General Manager, rolling out your career path in the thriving pizza industry.

When asked about challenges, it's important to showcase your problem-solving skills. Describe a specific situation, the actions you took to address it, and the positive outcome. Highlight how you maintained team morale and customer satisfaction during this challenging time.

Effective prioritization involves assessing urgency versus importance. Discuss how you would evaluate tasks based on store needs and team capabilities, assuring that both daily operations and long-term goals are met without compromising service quality.

Talk about your structured training approach that includes onboarding sessions, hands-on practice, and mentoring. Emphasize your commitment to ensuring that new team members feel supported, confident, and knowledgeable about their roles.

Discuss how you would approach conflicts with open communication and empathetic listening. Emphasize the importance of mediation, finding common ground, and ensuring a collaborative resolution that reinforces team unity.

Share your strategies for motivation, such as recognizing achievements, providing constructive feedback, and creating a fun workplace atmosphere. Highlight the importance of fostering positive relationships and encouraging team members to share ideas.

Express your enthusiasm for RPM Pizza's reputation, culture, and commitment to excellence. Talk about how your values align with the company's mission and your desire to contribute to a community-oriented franchise that prioritizes teamwork and customer satisfaction.

Share any previous experience in inventory management, focusing on your understanding of ordering, stock rotation, and loss prevention. Discuss how you would apply your skills to maintain optimal inventory levels at RPM Pizza.

Discuss your philosophy on customer service, emphasizing active listening, attentiveness, and prompt resolution of issues. Provide examples of how you have previously ensured that customers leave satisfied and look forward to returning.

Describe your ability to thrive in fast-paced settings, where quick thinking and adaptability are essential. Share examples of how you have successfully managed multiple tasks without compromising quality or service.

Highlight the essential qualities such as strong leadership, excellent communication skills, adaptability, and a customer-oriented mindset. Emphasize how these traits contribute to the success of both the team and the overall operation.