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Assistant Manager(06853) - 14057 FM 2920 Rd

Job Description

Job Duties    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.    Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily.    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a schedule, Perfect image and adherence to standards, Great Customer Service, Attendance and Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.    Training Orientation and training provided on the job.    Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.    Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.    SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.    TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile ""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".    WALKING: Walking is generally in short distances for short durations.    SITTING: Paperwork is normally completed in on office at a desk or table.    LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72"" high.    CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.    PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"" -30"" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.    CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.    STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 -45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.    CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.    REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.    HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.    MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

In addition to all of the above, the following applies to team members in delivery expert or store management positions.    Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.    Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.    Essential Skills Navigational skills to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.    Physical Demands CARRYING: During delivery, carry pizzas, sides and beverages while performing ""walking"" and ""climbing"" duties. DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering
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Average salary estimate

$45000 / YEARLY (est.)
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$50000K

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What You Should Know About Assistant Manager(06853) - 14057 FM 2920 Rd, Domino's

If you’re looking for an exciting and impactful role, the Assistant Manager position at our vibrant location on 14057 F.M. 2920, Tomball, TX, might just be the perfect fit for you! As an Assistant Manager, you will play a pivotal role in ensuring everything runs smoothly during your shift. From managing cost controls and inventory to building stellar customer relations, your leadership will set the tone for our team’s success. You’ll lead by example, adhering to our policies and procedures—after all, consistency is key! Your day-to-day will involve operating equipment, preparing products, handling customer orders, and maintaining our high standards of cleanliness and operational efficiency. We deeply value training, so you’ll receive the support you need to thrive in this role. Plus, your strong verbal and written communication skills will shine as you interact with our team and customers alike. We believe in a fun yet productive work environment, and we can’t wait to see how you’ll contribute. Whether you’re managing the cash flow, overseeing food management, or nurturing staff dynamics, every day will be a new adventure in delivering top-notch customer service! Join us and be a vital part of our team’s journey towards excellence!

Frequently Asked Questions (FAQs) for Assistant Manager(06853) - 14057 FM 2920 Rd Role at Domino's
What are the main responsibilities of an Assistant Manager at 14057 FM 2920 Rd?

As an Assistant Manager at 14057 FM 2920 Rd, your primary responsibilities will include managing inventory, overseeing cost controls, ensuring cash control, and maintaining superb customer relations. You'll also train and coordinate shifts, manage paperwork, and ensure adherence to quality standards, while fostering a positive team environment to boost profitability.

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What qualifications do you need for the Assistant Manager position at 14057 FM 2920 Rd?

Candidates for the Assistant Manager position at 14057 FM 2920 Rd should possess strong leadership skills and have experience in managing food services or retail operations. Excellent communication skills and the ability to handle cash and inventory management are essential. A high school diploma is typically required, and prior supervisory experience is a plus.

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What are the training opportunities for Assistant Managers at 14057 FM 2920 Rd?

At 14057 FM 2920 Rd, Assistant Managers will receive comprehensive on-the-job training, covering aspects like operational workflows, safety protocols, and customer service best practices. This training is designed to prepare you for success in your role and aid your career growth within the company.

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Can an Assistant Manager at 14057 FM 2920 Rd progress to higher positions?

Absolutely! The Assistant Manager role at 14057 FM 2920 Rd serves as a solid stepping stone for career growth. With proven performance and leadership ability, you can advance into higher-level management positions, which often include larger responsibilities and higher compensation.

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What work environment can an Assistant Manager expect at 14057 FM 2920 Rd?

The work environment for an Assistant Manager at 14057 FM 2920 Rd is fast-paced and collaborative. You'll be interacting with both customers and team members regularly. While the role can be physically demanding, it is dynamic and engaging, with opportunities to learn and grow in a supportive atmosphere.

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Common Interview Questions for Assistant Manager(06853) - 14057 FM 2920 Rd
How would you handle a disagreement between team members as an Assistant Manager?

In my role as Assistant Manager, I would first listen to both parties to understand their perspectives. It’s essential to keep communication open and respectful. I would then facilitate a discussion to help them come to a resolution, focusing on common goals and teamwork.

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What strategies do you use to manage food and inventory effectively?

To manage food and inventory effectively, I would implement a consistent inventory tracking system and ensure we maintain optimal stock levels. Regularly analyzing sales patterns helps anticipate demand. I also prioritize clear communication with the team to avoid shortages or excess waste.

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How do you ensure excellent customer service as an Assistant Manager?

Ensuring excellent customer service involves training staff thoroughly, leading by example, and empowering team members to take ownership of customer interactions. I also believe in gathering feedback regularly to adjust our service strategies based on customer needs.

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Can you give an example of how you’ve motivated your team in the past?

One effective method I used to motivate my team was to set achievable goals with incentives like recognition or rewards for meeting targets. Regular team meetings also allow us to celebrate successes, which fosters a positive atmosphere and boosts morale.

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Describe a time when you had to manage a stressful situation during your shift.

During a particularly busy weekend, we were short-staffed, and I had to manage multiple responsibilities. I prioritized tasks, delegated effectively, and focused on maintaining a calm demeanor, which helped alleviate team pressure and ensure customers were still satisfied.

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What do you believe is the key to maintaining a clean and safe working environment?

The key to maintaining a clean and safe working environment is establishing a routine cleaning schedule and holding everyone accountable. Regular training on safety protocols and encouraging team members to prioritize cleanliness not only keeps our store compliant but also boosts team pride.

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How do you handle customer complaints as an Assistant Manager?

When handling customer complaints, I always listen actively and empathize with their situation. I take time to understand the issue thoroughly and work on finding a solution that satisfies the customer while adhering to company policies.

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What would you do if you noticed a drop in team performance?

If I noticed a drop in team performance, I’d first assess the situation to identify any underlying causes. This could involve gathering feedback from team members. I would then provide additional training or resources as needed and ensure open communication to re-emphasize our team goals.

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How do you stay organized while managing multiple tasks as an Assistant Manager?

Staying organized while managing multiple tasks is crucial in my role. I use digital tools like scheduling apps to prioritize tasks and manage shifts. I also keep a daily checklist, allowing me to track progress and adjust priorities as needed.

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Why do you want to work as an Assistant Manager at 14057 FM 2920 Rd?

I want to work as an Assistant Manager at 14057 FM 2920 Rd because I believe in upholding high standards of service and teamwork. This location has a great reputation for customer satisfaction, and I’m excited about the opportunity to lead a dynamic team and contribute to its continued success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 6, 2025

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