Assistant Manager(09180) - 360 S. Weber Rd. - job 1 of 2

As an Assistant Manager at 360 S. Weber Rd., you'll handle a variety of responsibilities that keep our operations running smoothly. Your day-to-day tasks will include operating equipment, stocking ingredients, preparing products, processing telephone orders, managing inventory, and maintaining the cleanliness of the facility. This role is pivotal in ensuring our customers receive top-notch service while fostering a fun and energetic work environment.

To be considered for the Assistant Manager position at 360 S. Weber Rd., applicants must be at least 18 years old and possess strong communication skills, both verbal and written. A quick learner who can work in a fast-paced environment while also demonstrating reliability and punctuality is essential. While prior experience is beneficial, full training will be provided to help you excel in your role.

The Assistant Manager role at 360 S. Weber Rd. comes with a competitive pay structure starting at $15.50/hr, reaching up to $18.50/hr, along with monthly bonuses and overtime opportunities. If you work full time (30+ hours), you'll gain access to health and dental benefits, a 401k plan with company matching, and paid leave. Additionally, enjoy perks like a fun work environment and a generous 50% off pizza discount!

At 360 S. Weber Rd., we believe that great training sets the foundation for success. Upon hiring, new Assistant Managers will undergo an orientation that covers all necessary operational procedures and skills. You'll receive hands-on training to confidently manage equipment, take orders, and navigate our systems, ensuring you are fully equipped to excel in your new position.

A successful Assistant Manager at 360 S. Weber Rd. is clean-cut, personable, outgoing, and energetic. Reliability and punctuality are crucial traits, alongside the ability to quickly learn and adapt to the role. Expect to thrive in a fast-paced environment and effectively communicate with both customers and teammates. We look for individuals who take pride in their work and are committed to providing excellent service.

During the interview, share any relevant aspects of your past experience in the food service sector. Highlight specific roles, responsibilities, and how they relate to the functioning of 360 S. Weber Rd. Your ability to manage orders or assist in training staff will display the expertise needed for the Assistant Manager role.

When answering this question, explain your strategies for maintaining composure during busy periods. Discuss techniques such as prioritizing tasks, utilizing teamwork, and staying organized to effectively manage multiple responsibilities while ensuring customer satisfaction, a key aspect of the Assistant Manager role.

In your response, use the STAR method (Situation, Task, Action, Result) to structure your answer. Provide an example where you calmly addressed a conflict, emphasizing your problem-solving skills and the positive outcome. This demonstrates your ability to handle interpersonal challenges, which is essential for an Assistant Manager.

Discuss practical strategies you would consider implementing, like setting clear goals, providing feedback, encouraging team collaboration, and organizing team-building activities. Highlighting your understanding of leadership and motivation will position you as a candidate who is ready to foster a positive work culture at 360 S. Weber Rd.

Share your approach to inventory management, including regular checks, using software or manual systems to track stock levels, and communicating with suppliers for timely orders. Your answer should reflect your attention to detail and organizational skills, both crucial for the Assistant Manager position.

When discussing your experience with POS systems, explain any software you have used in past positions, focusing on your proficiency in processing orders, handling payments, and generating reports. This shows that you are technically savvy and prepared for the operational responsibilities of an Assistant Manager.

Articulate your enthusiasm for the company culture and values at 360 S. Weber Rd. Emphasize aspects like the fun work environment, commitment to employee growth, and the benefits package. Connecting your personal goals with the company's mission will demonstrate that you’re a good fit.

In your answer, discuss the importance of understanding and following health and safety regulations in a food service role. Mention training, regular inspections, and fostering a culture of safety among team members. This shows that you know the importance of these regulations in protecting both customers and staff.

Outline your training plan, including onboarding processes, hands-on training, and ongoing support. Highlight the importance of patience, clear communication, and providing constructive feedback, ensuring new hires feel supported and confident in their roles at 360 S. Weber Rd.

When addressing customer complaints, emphasize the importance of active listening, empathy, and swift action to resolve the issue. Provide an example of how you would escalate a concern if necessary, highlighting your commitment to customer satisfaction and maintaining the reputation of 360 S. Weber Rd.