General Manager (04218) - 4232 Holland Rd

As a General Manager at Domino's, you will oversee all daily operations of the store, ensuring a high standard of food safety, profitability, and customer satisfaction. This includes leading your team, managing inventory, and implementing effective operational procedures while promoting a positive environment for both employees and customers.

To qualify for the General Manager position at Domino's, you should have at least one year of experience in a similar role within a fast-paced service environment. You must demonstrate strong leadership and customer service skills, along with a valid driver’s license. Additionally, understanding operations procedures and cost management is essential.

Domino's offers an outstanding benefits package for General Managers, including competitive salary options, bonus eligibility, medical, dental, and vision plans, 401(k) with up to 5% company match, education assistance, and generous discounts on menu items. You can also expect opportunities for personal and professional growth within the company.

At Domino's, Team Members are valued very highly, and as a General Manager, you will play a crucial role in fostering a safe and supportive work environment. This includes leading by example, ensuring staff wellbeing, and continually developing talent through training and mentorship programs.

A successful General Manager at Domino's exhibits strong leadership capabilities, a passion for excellent customer service, and the ability to manage a diverse team effectively. Being proactive about safety protocols, possessing solid operational knowledge, and having great communication skills are also key attributes to succeed in this exciting role.

Discuss the importance of recognition and communication in team dynamics. Share specific examples of how you’ve boosted morale through team-building activities or reward systems.

Highlight your conflict resolution skills by providing a structured approach to mediating disputes, emphasizing active listening, understanding perspectives, and seeking a win-win resolution.

Use a STAR format to outline a specific example: Situation, Task, Action, and Result, detailing your approach to optimizing processes and the positive outcomes achieved.

Outline your understanding of food safety standards, employee training procedures, and how you ensure compliance with regulations, demonstrating your commitment to maintaining a safe environment.

Explain your methods for forecasting staffing requirements and creating schedules that align with peak business hours, while also considering employee availability and morale.

Emphasize your customer service approach by highlighting the importance of empathy, prompt responses, and following up to ensure customer satisfaction. Share an example if possible.

Share specific tools or methods you have utilized to manage inventory effectively, ensuring minimal waste while meeting customer demands.

Discuss your strategies for training and ongoing monitoring, as well as how you foster a safety-focused culture within the team.

Talk about the importance of continuous education, attending workshops, reading industry-related publications, and networking with other professionals.

Reflect on your passion for leadership within the food service industry, your admiration for Domino's culture, and your desire to contribute meaningfully to a team while delivering quality service.