General Manager (5846 Crossplex)

As the General Manager at Domino's in Birmingham, your primary responsibilities include overseeing the daily operations of the store, ensuring food safety, achieving operational standards, and maintaining profitability. You'll also lead a team, manage recruitment, and promote a positive workplace culture.

To apply for the General Manager position at Domino's, candidates should have at least one year of prior managerial experience in a fast-paced service environment. Additionally, skills in operations procedures, cost management, and a valid driver's license with a safe driving record are preferred.

As a General Manager at Domino's in Birmingham, you can expect a competitive salary, bonus eligibility, and a robust benefits package that includes medical, dental, vision, and life insurance. Plus, enjoy discounts on menu items and growth opportunities within an industry-leading company.

Domino's promotes a strong team culture by emphasizing values like honesty, transparency, and accountability. As a General Manager, you will be responsible for fostering an inclusive environment where team members feel engaged and motivated to perform their best.

Domino's provides extensive training for new General Managers, focusing on operational excellence, customer service, and team leadership. The training is designed to equip you with the skills needed to thrive in a fast-paced environment and successfully lead your team.

When asked about your leadership style, focus on attributes like teamwork, communication, and adaptability. Discuss how you inspire and motivate your team while also holding them accountable for their performance.

Think of a situation where you successfully resolved a customer complaint. Emphasize your approach in listening to their concerns, understanding their perspective, and taking decisive action to rectify the issue.

Discuss your understanding of operational procedures and how you aim to optimize efficiency. You can mention training staff, enhancing customer service, or implementing cost-saving measures that lead to increased profitability.

Explain your commitment to food safety protocols and provide examples of how you implement training and monitoring processes to ensure the team complies with all standards. Mention any certifications or trainings you've completed.

Share specific methods you've used in the past, such as team-building activities, regular feedback sessions, or incentive programs that boost morale and engagement among your team.

Detail your training approach, emphasizing patience and clarity. Discuss how you assess the new employee's understanding and how you tailor your training to meet their individual needs.

Discuss your conflict resolution techniques, focusing on communication and mediation. Provide an example of a past conflict and how your approach contributed to a positive outcome.

Discuss your experience with managing budgets, including how you track costs, adjust spending based on sales performance, and implement strategies to keep expenses within budget constraints.

Describe your familiarity with various technologies such as POS systems and how they help streamline operations. Provide examples of how technology has enhanced efficiency or improved customer experience in your past roles.

Articulate your passion for food service and leadership, along with your previous relevant experience. Align your strengths with the goals and values of Domino's, showing them that you are the ideal candidate to lead their Birmingham location.