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HR Specialist, HR Shared Services

DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: Iselin, NJDivision: Air & Sea USJob Posting Title: HR Specialist, HR Shared ServicesTime Type: Full Time, Hourly (Non-Exempt)SummaryThe HR Specialist is responsible for completing a variety of tasks to support the daily operations of the HR Shared Services department, to include onboarding, orientation, pre-employment screening, reporting, auditing and offboarding. This role will be responsible for a portion of the duties and responsibilities listed below at a time, with responsibilities being cross-trained within the team to ensure subject matter expertise throughout all functions. The HR Specialist’s overall goal is to support the local HR teams and HRSS functions within scope, throughout the US and Canada.Duties and Responsibilities• Manage new hire onboarding in ADP for all divisions within the US and Canada to include assigning packages, sending welcome emails, following up on aging assignments, sending status reports, and providing technical support.• Create and maintain onboarding packages with varying requirements by division, state, and country both in ADP and e-signature system.• Be prepared to be a backup for weekly new hire orientation, both in-person and virtually.• Run data quality audits from various systems for compliance and consistency in data, such as employee data quality in HRIS system (SAP Success Factors), monitor workflows and fix issues received from HRIS team.• Receive tickets in the helpdesk and provide impeccable customer service with detailed, timely responses,.• Manage labor law poster orders and replacements for the US.• Process pre-employment screening results, assist the local HR teams with questions and reinitiating orders, provide guidance on the process, and participate in the background check review team.• Initiate I-9s for new hires who have passed pre-employment screening.• Process employee changes in the HRIS system, to include job changes, pay changes, title changes, manager changes and terminations.• Send termination notifications with state-required information to employees leaving the company.• Monitor the WOTC program for any action needed and follow up on forms needing completion.• Must support and provide an exceptional customer service experience both internally and externally.• Compile, review and update the HRSS Standard Operating Procedures Manual.• Crosstrain and provide backup support to Immigration Specialist.• Continuously monitor processes and recommend improvement and efficiencies.• Support other HR areas as needed including special projects.• When multi-lingual, translate documents and support HR Business Partners when needed.• Backup for the security badge system in the headquarters office.Required Educational Background and Work Experience• Four years’ prior experience working within human resources. Prefer experience working within an HR Shared Services team and/or for a large employer.Required Skills and Competencies• Strong proficiency in basic MS Office applications, with intermediate Excel skills required.• Intermediate mathematical skills necessary.• Strong verbal and written communication skills with the ability to listen.• Must have excellent organization and time management skills.• Able to multi-task across multiple projects with varying deadlines.• Attention to detail and ability to establish priorities and meet deadlines.• Ability to maintain a high level of confidentiality.• Ability to quickly learn the business, company culture and strategy.• Must be able to deal with ambiguity, cope with change and flexible with shifting priorities.• Must be a good team player, able to work within a team to cover various functions and support each other when needed.Preferred Skills and Competencies• Advanced Excel skills• Experience using HRIS systems (SAP Success Factors and ADP a plus)Language Skills• English (reading, writing, and verbal) required.• Spanish speaking and writing are a plus.Physical DemandsWork is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered given any special projects that are time sensitive. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.Work EnvironmentWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.TravelNot anticipated but may be occasionally required during acquisitions or special events.For this position, the expected base pay is: $24.75 - $30.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. This position is eligible for a performance-based bonus program.DSV offers a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.DSV – Global transport and logisticsDSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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What You Should Know About HR Specialist, HR Shared Services, DSV

If you're looking for an exciting opportunity as an HR Specialist in HR Shared Services, DSV in Iselin, NJ could be your next great adventure! As part of one of the world’s leading transport and logistics companies, you’ll play a vital role in ensuring our HR operations run smoothly. Your responsibilities will include managing onboarding processes, assisting with pre-employment screening, and maintaining accurate HR data. You’ll also have the chance to create and manage onboarding packages tailored to different divisions and locations across the US and Canada. A key part of your job will be providing exceptional customer service, whether you're answering inquiries or conducting orientations. With the ever-evolving HR landscape, your ability to adapt and recommend process improvements will be crucial. We seek someone who thrives in a team environment, maintains confidentiality, and is detail-oriented. If you're ready to take on a stimulating, multi-faceted HR role and be part of a global company that values diversity and inclusivity, we'd love to hear from you!

Frequently Asked Questions (FAQs) for HR Specialist, HR Shared Services Role at DSV
What are the key responsibilities of the HR Specialist position at DSV?

The HR Specialist role at DSV includes managing new hire onboarding, maintaining HR data integrity, conducting audits, and processing various employee changes in the HRIS system. You will assist local HR teams with pre-employment screenings and ensure compliance with labor laws while delivering top-notch customer service.

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What qualifications do I need to apply for the HR Specialist role at DSV?

To be considered for the HR Specialist position at DSV, candidates should have at least four years of experience in human resources, preferably within an HR Shared Services team or a large organization. Proficiency in MS Office, especially Excel, along with strong communication and organization skills are essential.

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What skills are essential for success as an HR Specialist at DSV?

Successful HR Specialists at DSV exhibit strong attention to detail, excellent time management, and the ability to handle multiple tasks efficiently. Proficiency in HRIS systems like SAP Success Factors and ADP is preferred, alongside strong verbal and written communication skills.

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What does the onboarding process look like for new hires at DSV?

At DSV, the onboarding process is thorough and supportive. The HR Specialist is responsible for preparing welcome packages, coordinating orientation sessions, and ensuring a seamless transition for new hires. This includes technical support and following up on any outstanding assignments throughout the onboarding period.

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How does DSV ensure a positive workplace culture for HR Specialists?

DSV fosters a culture of respect, inclusivity, and collaboration. The company encourages open communication and actively supports the professional development of its HR Specialists, ensuring they have the resources needed to thrive in their roles.

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Common Interview Questions for HR Specialist, HR Shared Services
Can you describe your experience with onboard processing in HR?

When answering about your onboarding experience, highlight specific examples where you managed the onboarding process, including tasks like coordinating orientations, preparing documentation, and communicating with new hires. Show your ability to streamline processes and provide a welcoming experience for newcomers.

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How do you handle multiple tasks with tight deadlines in HR?

In discussing your multi-tasking abilities, share strategies such as prioritizing tasks, using project management tools, and maintaining ongoing communication within your team. Emphasize specific instances where you successfully managed competing priorities by staying organized and focused.

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What techniques do you use to ensure data integrity in HRIS systems?

Discuss your experience with data audits, reconciling discrepancies, and implementing quality checks in HRIS systems. Mention any tools or methodologies you utilize to ensure data accuracy and compliance with legal standards.

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How do you approach providing customer service within an HR context?

Focus on the importance of communication and empathy when serving employees. You could describe a situation where you resolved a complex HR query, illustrating your commitment to providing timely and accurate support while upholding organizational policies.

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Can you give an example of a process improvement you implemented in HR?

Provide a specific example of a challenge you identified in the HR function and the steps you took to improve it. Highlight measurable results, such as reducing processing time or improving employee satisfaction rates.

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What experience do you have with pre-employment screening processes?

Talk about your familiarity with managing background checks, interpreting results, and guiding the HR team through compliance requirements. Share how you ensured that the screening process was efficient yet thorough.

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How do you maintain confidentiality in HR?

Emphasize your understanding of the importance of confidentiality, detailing policies you've followed and situations where you had to ensure sensitive information remained protected. Discuss training or protocols you've adhered to.

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What tools or software do you prefer for managing HR functions?

Discuss HRIS systems you have experience with, such as SAP Success Factors and ADP. Explain how you utilize these tools to enhance efficiency and accuracy in HR processes, providing specific examples of features you utilize.

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How do you stay updated on HR laws and regulations?

Highlight your commitment to continuous professional development by discussing resources like webinars, industry publications, and HR networks that you utilize to keep yourself informed on changing legislation and best practices.

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What makes you a good fit for the HR Specialist role at DSV?

Reflect on your skills and experiences that align with DSV's values, like teamwork, customer service, and a proactive approach to HR challenges. Connect your background to the company’s mission and culture to illustrate your enthusiasm for the role.

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Dental Insurance
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Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays

In 1976, in the small town of Skuldelev in Denmark, ten owner-operated hauliers joined forces and founded DSV – De Sammensluttede Vognmænd (The United Hauliers). Since then, DSV has evolved to become a world-leading supplier of transport and logis...

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Full-time, on-site
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December 6, 2024

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