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Front End Web Designer

Recreational Dealer Solutions, LLC is currently looking for a Front End Web Designer on our DX1 Website Team.Do you have a passion for motorcycles, sport bikes, or riding ATV’s? Do you happen to ALSO love web design and development? We are looking for a Front End Web Designer to join our team in Norfolk, VA and join in on our efforts in providing the Powersports marketplace with some new, innovative, cutting edge responsive designs while keeping focus on the needs of our dealership customer base and providing the highest level of customer service. This position requires attention to detail, a keen eye for clean UI implementation, website coding involving HTML and CSS, customer service experience, and a high level understanding of visual communication and Responsive Web Design.Why Join Us?• Thrive in an engaging, collaborative environment.• Work with a diverse, supportive team of experts.• Gain comprehensive experience with DX1's state-of-the-art technology solutions for major unit operations, parts, service, accounting, and digital marketing.Location:Applicants must reside within Norfolk, VA, Chesapeake, VA, Virginia Beach, VA, Suffolk, VA, Portsmouth, VA, Hampton, VA, Newport News, VA, or surrounding areas within a reasonable commute to our Norfolk campus office.Flexibility:This role offers a hybrid work schedule:• Remote Workdays: Mondays and Fridays• In-Office Workdays: Tuesdays, Wednesdays, and ThursdaysJOB RESPONSIBILITIES:Collaborate - Research – Create– Develop – Support• Create/design mocks for customers based on direct input from client and your own creativity that will meet their online business needs.• Develop those sites responsively with a mobile-first mentality, post client approval.• Adhere to Quality Assurance and Design Standards and conduct personal QA checks on all work.• Bring a unique value to the team, fresh perspective, and continue to push the envelope assisting in us providing something innovative and functional with each and every design.• Effectively handle inbound support tickets from customers and answering inquiries by clarifying desired information, researching, locating and providing information.• Help customers by providing answers to questions about the DX1 Marketing Solution.• Share information with other team members on how problems or issues were resolved.• Maintain constructive relationships with customers and bring to the attention of the management team any recurrent issues/inquiries.• Troubleshoot and resolve HTML, CSS, and design issues.• Design and develop additional website design templates that can be used as the foundation for new website creation going forward.• Create custom graphics and logos for usage on dealership websites and other online marketing collateral.JOB REQUIREMENTS:• 2+ years web design experience (responsive design experience a must).• 1+ years Customer Service/Support Experience a plus.• 2+ years graphics development experience.• Exceptional time management skills.• Fundamental comprehension of CMS backend tools.• Ability to troubleshoot in-depth technical issues.• Excellent communication skills, both verbal and written.• Ability to multi-task and adapt in a fast paced work environment.• Must be a team player; be highly motivated, self-starting, and committed to achieving results.• Strong documentation skills with a high focus on detail.• Highly detail-oriented in aspects of day to day tasks.• Understanding of responsive web design and development targeted at mobile devices.• UI/UX – Bootstrap3 – CSS – HTML – Adobe CC – CMS – SEO : basic-mid level understanding/experience required.• DNN – LESS – JS – JQuery : basic level understanding/experience a plus!• Associates Degree or Bachelor’s Degree in Graphic and/or Web Design and/or Web Development.• Basic dealership operations or industry specific experience a plus but not required.• A portfolio showcasing abilities across user experience, user interface, graphic design, and web design. An online portfolio of work demonstrating knowledge base with links to responsive websites.About DEDominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.

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What You Should Know About Front End Web Designer, DX1 Platform

Recreational Dealer Solutions, LLC is on the hunt for a talented Front End Web Designer to become a key player in our dynamic DX1 Website Team based in Norfolk, VA. If you have a zest for motorcycles, sport bikes, or ATVs, and a flair for web design and development, this is the perfect opportunity for you! You'll have the chance to shape the Powersports marketplace with innovative and responsive designs tailored to the unique needs of our dealership customers. Attention to detail and a keen eye for clean user interface (UI) implementation are crucial, alongside proficiency in HTML and CSS. In this role, you’ll collaborate with a supportive team, design mock-ups, develop responsive sites, and ensure adherence to quality standards. Plus, you’ll provide top-notch customer service—helping customers navigate the DX1 Marketing Solution and resolving any design-related issues they encounter. Our hybrid work model allows for flexibility with remote workdays on Mondays and Fridays and in-office collaboration on Tuesdays through Thursdays. Residents of Suffolk, Norfolk, and the surrounding area are particularly encouraged to apply. This is a fantastic chance to grow your skills in a cutting-edge environment while enjoying the thrill of working in the Powersports industry!

Frequently Asked Questions (FAQs) for Front End Web Designer Role at DX1 Platform
What are the primary responsibilities of a Front End Web Designer at Recreational Dealer Solutions?

As a Front End Web Designer at Recreational Dealer Solutions, you'll engage in a variety of exciting tasks including creating and designing web mocks based on client needs, developing responsive sites while prioritizing a mobile-first approach, and ensuring quality assurance throughout your designs. Additionally, you'll assist customers with inquiries and troubleshoot design issues, making your role crucial in enhancing client satisfaction.

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What qualifications are needed to apply for the Front End Web Designer position at Recreational Dealer Solutions?

Candidates interested in the Front End Web Designer role at Recreational Dealer Solutions should have at least two years of web design experience, particularly responsive design. Familiarity with graphic development and strong communication skills are essential. An Associate’s or Bachelor’s Degree in Graphic Design or a related field is preferred, alongside a solid understanding of UI/UX and web technologies such as HTML, CSS, and basic SEO.

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What type of work environment can I expect as a Front End Web Designer with Recreational Dealer Solutions?

At Recreational Dealer Solutions, you can anticipate a collaborative and engaging work environment. We emphasize teamwork, creativity, and support among our staff, making it a great place to grow your career in web design. Plus, the flexibility of our hybrid work schedule allows you to balance your work-life effectively.

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How does the Front End Web Designer role contribute to the Powersports marketplace?

The Front End Web Designer role at Recreational Dealer Solutions directly contributes to the Powersports marketplace by delivering innovative and user-friendly web designs tailored to dealerships' needs. This allows our customers to offer better online experiences, ultimately enhancing their services and customer satisfaction within the industry.

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What kind of support will be available for a Front End Web Designer at Recreational Dealer Solutions?

As a Front End Web Designer at Recreational Dealer Solutions, you’ll receive comprehensive support from your fellow team members and the management. You'll also have access to training opportunities and resources to enhance your skills in web design, client communications, and troubleshooting. This ensures you're always equipped to perform your role effectively and creatively.

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Common Interview Questions for Front End Web Designer
Can you explain your design process when creating responsive web layouts?

When discussing your design process for responsive web layouts, it's important to emphasize research and client input. Explain how you create user personas, develop wireframes, and choose a mobile-first approach. Then, detail how you leverage tools like Bootstrap for consistent styling, and prioritize testing across various devices to ensure a seamless user experience.

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How do you handle feedback on your design projects?

Addressing feedback requires open-mindedness and a collaborative spirit. Share how you embrace constructive criticism, listen to client needs, and adapt your designs accordingly. Providing examples of past feedback processes where you successfully incorporated changes and improved the final result can showcase your adaptability and team-oriented mindset.

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What tools and technologies are you proficient in for web design?

Discuss your proficiency with web design tools like Adobe Creative Cloud, HTML, CSS, and any frameworks like Bootstrap that you use regularly. Highlight any experience with CMS platforms and ensure you mention your familiarity with basic SEO practices to display a well-rounded skill set.

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How do you ensure a high level of user experience in your designs?

Ensuring a high level of user experience involves thorough research and a deep understanding of your audience. Talk about your methods for gathering user feedback, conducting usability tests, and iterating on designs based on real user behavior and insights. This demonstrates your commitment to user-centered design principles.

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What strategies do you employ for effective time management in your projects?

Effective time management strategies include setting clear timelines, breaking projects into manageable tasks, and utilizing project management tools to stay organized. Discuss examples of how you've prioritized work based on deadlines and complexity to meet project goals efficiently.

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Can you describe a challenging project you've worked on and how you overcame obstacles?

Reflect on a particular project characterized by complexities—be it a tight deadline or shifting client requirements. Focus on how you approached the challenges, collaborated with your team, and implemented solutions to not only meet but exceed project expectations. This highlights problem-solving skills and resilience.

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What is your approach to troubleshooting technical issues in web design?

When troubleshooting, I start with identifying the issue, followed by systematic testing to pinpoint the source of the problem. Discussing your experience with HTML and CSS debugging tools as well as common troubleshooting scenarios will show your technical competence and critical thinking.

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How do you maintain creativity under tight deadlines?

Maintaining creativity under tight deadlines involves a mix of planning and flexibility. Explain how you often sketch out preliminary concepts before a deadline looms, allowing room for creativity even when time is scarce. Also, mention that you rely on a solid understanding of design principles to make efficient creative decisions.

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How do you envision your contributions to the unique needs of Recreational Dealer Solutions customers?

Discuss how your passion for the Powersports industry, paired with your design skills, will allow you to align your projects with your customers’ needs. Emphasize your enthusiasm for creating engaging platforms that resonate with their target audiences and highlight your commitment to continual learning and adaptation within the industry.

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Have you collaborated with other departments and how did you approach that?

Collaboration with other departments, such as marketing or customer support, is crucial in web design roles. Share experiences of past collaborations, focusing on how you communicated effectively, understood the goals of each department, and worked together to create a unified vision for projects.

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DX1 is a software provider for the Powersports industry providing dealers access to everything they need to manage and market their dealerships, including a dealership management system, website, CRM, and online marketing tools. Dealers save time ...

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Full-time, hybrid
DATE POSTED
March 20, 2025

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