Business Services Coordinator

Business Services CoordinatorPosition Number: 400516Vacancy Open to: All CandidatesTime-Limited: YesDepartment Homepage: https://thcas.ecu.edu/Advertising Department: ARTS & SCIENCES-DEAN'S OFFICEDivision: Academic AffairsClassification Title: 10739 Business Services CoordiCompetency Level: 2 - JourneyWorking Title: Business Services CoordinatorNumber of Vacancies: 1Full Time Equivalent (FTE): 1.0Full Time or Part Time: Full TimeRecruitment Range: $34,280 - $53,439Anticipated Hiring Range: $42,000 - $47,143Salary Grade Equivalency: GN07Work Schedule: Monday-FridayWork Hours: 8:00am - 5:00pmPosition Location (City): GreenvilleJob Category: Staff - ProfessionalOrganizational Unit OverviewThe Thomas Harriot College of Arts and Sciences (Harriot College, https://thcas.ecu.edu/) employs approximately 450 full-time faculty and staff, and the Dean's Office oversees all budget, personnel and academic matters in its departments, interdisciplinary programs, centers, institutes, and auxiliary offices. Harriot College is home to 16 academic departments and offers more than 50 undergraduate and graduate degree programs. Harriot College is committed to enriching the lives of students, faculty, and staff by providing a broad academic community where the exchange of ideas, knowledge and perspectives is an active part of living and learning. Further, faculty and students in Harriot College have ample opportunity to collaborate across departments via college research centers including the Center for Survey Research (https://surveyresearch.ecu.edu/) and the Water Resources Center (https://water.ecu.edu/), as well as across campus and into the community, allowing us to increase the impact of our academic, scholarly, creative, and engagement pursuits.Job DutiesInformation Dissemination (10%):CPCs must communicate effectively with a wide variety of colleagues and constituents in order to manage the actions that are processed in the college. Through personal contact, phone calls and emails the position must relay accurate and concise policy and procedure information and interpretation, and provide training and instruction to department chairs and staff.CPCs are responsible for creating and disseminating internal deadlines for personnel actions within the college. The position also creates and conducts training sessions for all new chairs, existing chairs, and administrative staff. The position is also responsible for creating hiring process forms to aid in the search process and submission of personnel information via PeopleAdmin. It is essential that the CPCs provide documentation to explain and support conclusions to ensure compliance and understanding, communicate interpretative information that spans across functional areas, responds to non-routine inquiries, and develop new processes and procedures.Managing Business Needs and Records Functions (10%):CPCs maintain accurate records, logs and EHRA personnel files; create and maintain master spreadsheets and create reports to meet various reporting needs for internal and external customers. CPCs work in concert with the college EHRA Resource Administrator to ensure that position numbers and funds are utilized as directed. This requires the ability to retrieve and review information in PeopleAdmin and Banner.Serving as Internal Resources for Financial Matters (10%):The CPCs oversee the summer school payroll process for the college and submit the final master payroll spreadsheets for Regular (face-to-face) Summer School faculty and Distance Education (DE) Summer School faculty. The CPCs work closely with other university staff during the entire process to ensure that payroll changes are implemented and summer school contract letters are received, proofed, and distributed to all summer school faculty. Files are also maintained by the CPCs for Regular summer school year to year.Interpret Policies and Procedures (15%):CPCs are responsible for ensuring compliance with faculty hiring policies. The Harriot College EHRA personnel coordinators (CPCs) serve as initial points of contact for EHRA personnel issues and review all EHRA personnel actions. This involves working closely on a daily basis with department chairs, program directors and administrative personnel in the college's 16 departments, and other Dean's Office personnel. In order to serve effectively as a point-of-contact, coordinators must be able to interpret and apply university personnel policies and be knowledgeable on state and federal regulations. The CPCs implement the yearly schedules of faculty personnel actions, including promotion, reappointment, conferral of tenure, annual evaluations and progress toward tenure letters. The position oversees the preparation of and review EHRA hiring packets, contract letters, and EPAFs, checking for accuracy and completeness. The position is responsible for initiating and completing all personnel actions for the dean's office which include hiring of new department chairs and associate dean appointments. The position must be able to identify, recognize and resolve problems related to all types of EHRA personnel actions.Coordinators must be knowledgeable about a number of issues including appointments of faculty who have not completed the terminal degree, appointments of faculty being given credit towards tenure, joint appointments of faculty between two or more units, appointments of faculty who are not US citizens, requests for leaves of absence, and numerous other issues. These personnel issues are complex, and almost every case has unique factors. In many cases, contact must be initiated with staff in other University offices to determine an appropriate course of action to take or to seek and/or relay information. Frequent contact is made with staff in various administrative offices.General Business Coordination and Leadership (55%):While these positions do not have formal supervisory duties, the positions are expected to consult, guide, and correct administrative positions throughout the college (16 departments + Dean's Office + centers). The position leads training seminars, creates internal policies, and helps all employees comply with policies and best practices. In addition, these positions serve on search committees for departmental staff. The position also works closely with Academic Affairs on refining division processes and mentoring other similarly situated positions in other academic colleges.The CPCs work closely with the Associate Dean for Faculty & Student Affairs to oversee the submission and initial review of PADs to ensure compliance with the Governance Code and the Faculty Manual, develop and organize systems for managing the processes of reappointments, tenure, and promotions, and serve as the college's interface with the Provost's Office and as a resource to the departments.The CPCs also execute duties related to the implementation of Project Kitty Hawk, which has required the CPCs to be adaptable, create new processes, and work closely with leadership to identify procedural and knowledge gaps, identify efficient practices, and work to expand the college's ability to adequately resource and support new hires who will offer Project Kitty Hawk courses. Some of these new duties include creating off-model submission schedules and faculty salary support for course preparation.Effective time management and organizational skills must be practiced in order to be able to plan and facilitate the timely workflow of the office and position. Timely processing and issuance of faculty contracts is critical in order to attract and retain top faculty.This position is a time-limited position, with an initial appointment term not to exceed 12 months. Continued employment in the position will be based on availability of resources and necessity.Minimum Education/Experience:Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.License or Certification required by statute or regulation: None.Preferred Experience, Skills, Training/EducationExperience with reviewing and/or preparing faculty hiring packets, initiating EPAFs, preparing and reviewing a variety of EHRA personnel action forms, the processes of tenure, promotion and reappointment, management of complex records and knowledge of ECU and UNC policies and procedures.Excellent communication and time-management skills; critical thinking skills; exceptional attention to details and organizational skills; sound judgment and ability to maintain confidentiality; and, advanced computer skills in Teams, Word, Excel, Outlook, Banner, Xtender, PeopleAdmin, and ECU BIC.License or Certification required by the Department: None.Special Instructions to Applicant• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume' on your application when completing the job duties section.• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.• Applicants must be currently authorized to work in the United States on a full-time basis.Job Open Date: 08/27/2024Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 09/13/2024Open Until Filled: NoQuick Link for Direct Access to Posting: https://ecu.peopleadmin.com/postings/74280Alternate option:If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.AA/EOEEast Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.Eligibility for Employment:Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Office of Human Resources Contact InformationIf you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.Copyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agencyjeid-438ac74afaba2a4ca9bedbaebe2e8fad