Global Culture Manager

As a Global Culture Manager at Zeal Group, your primary responsibilities will include embedding our core cultural principles into all employee practices, addressing cultural gaps, creating guidelines and coaching frameworks alongside HR Business Partners, leading internal communications, and designing initiatives that foster team connection. You will be an essential part of ensuring that our values are lived by every team member and that our ambitious work environment remains cohesive and supportive.

To be considered for the Global Culture Manager position at Zeal Group, candidates should have at least five years of experience in culture-focused roles within fast-paced tech startups or similarly high-growth environments. A proven track record in managing internal communications and delivering cultural initiatives is also critical for success in this strategic role.

Key skills for the Global Culture Manager position at Zeal Group include exceptional written and verbal communication abilities, strong coaching and facilitation skills, and a rigorous yet creative problem-solving approach. The ideal candidate should also be able to influence diverse audiences effectively and navigate cultural differences within a global workforce.

The Global Culture Manager plays a crucial role in enhancing employee engagement at Zeal Group by leading internal communications initiatives, spearheading town halls, crafting engaging content, and designing initiatives aimed at fostering collaboration and resilience. By connecting employees with the company's core values and promoting an inclusive culture, the manager ensures that engagement levels remain high across the organization.

Zeal Group offers a generous benefits package for the Global Culture Manager role, including work-from-home Wednesdays, health and optical insurance, maternity and paternity leave, 25 annual leave days plus bank holidays, a gym reimbursement scheme, and a unique 30-day work-from anywhere policy. These perks demonstrate our commitment to supporting work-life balance and employee well-being.

When answering this question, emphasize your strategy for understanding and adapting the core principles to fit various contexts within the global teams. Highlight examples of previous work where you successfully aligned culture with business objectives.

In responding to this question, discuss the importance of collecting data through surveys and feedback mechanisms. Highlight your experience with utilizing this data to identify areas of improvement and propose actionable solutions to boost engagement and cultural alignment.

Focus on specific campaigns or projects you spearheaded that enhanced organizational communication. Include metrics or feedback that demonstrate your effectiveness in crafting and delivering impactful messaging that resonates with employees.

Share a detailed example where you navigated through cultural transitions during organizational changes. Explain your role and how you maintained team motivation and cultural alignment during that period.

Convey your ability to understand and respect individual cultural backgrounds while finding common ground. Illustrate this with real-life scenarios highlighting your strategies for bridging cultural differences.

Outline your approach to fostering an engaging environment full of initiatives targeting team connection and communication. Discuss previous successes you've had with similar strategies in prior roles.

In your response, articulate your collaborative approach to coaching, emphasizing active listening, adaptability, and mentorship. Share examples of how you successfully empowered HRBPs in the past.

Discuss the importance of clarity, relatability, and alignment with the company's mission when creating cultural guidelines. Provide an example of a successful guideline you have developed in your previous roles.

Illustrate your method for investigating and assessing the root causes of cultural inconsistencies and your plan to bring teams together by implementing tailored initiatives that invite collaboration and open dialogue.

Highlight how effective internal communications serve as a bridge between leadership and employees, fostering transparency, engagement, and a shared understanding of the company's values and culture. Provide examples from your experience where communication had a transformational impact.