Facilities Associate/Support Associate/Housekeeping Associate

As a Facilities Associate at Eataly, your primary responsibilities include maintaining the cleanliness of the store, washing and storing dishes and equipment, stocking restaurant supplies, and ensuring trash is removed and receptacles are sanitized. You'll be crucial in keeping both the restaurant and retail spaces in excellent condition, ensuring guests enjoy their entire experience.

Eataly prefers candidates for the Facilities Associate role to have previous experience in stocking, dishwashing, or housekeeping. Additionally, you'll need to exhibit a sense of urgency, possess the ability to lift up to 50 pounds, and be able to perform physically demanding tasks for up to 8 hours, including standing and walking on wet and slippery surfaces.

The Facilities Associate position at Eataly offers a competitive pay rate of $17.28 per hour. This reflects Eataly's commitment to providing fair compensation for hard work in a dynamic and engaging environment.

Eataly offers a variety of benefits for Facilities Associates, including medical, dental, and vision insurance, paid time off, a 401K plan with match options, and a bonus program. Additional perks include daily family meals, discounts throughout Eataly, and opportunities to take classes on Italian cuisine and products.

Working at Eataly as a Facilities Associate means being part of a busy, fast-paced environment. You'll need to adapt to wet floors, handle high noise levels, and manage extreme temperatures at times. The role requires flexibility and being able to work during various shifts at our 24-hour facility.

When answering this question, focus on relevant roles where you maintained cleanliness or assisted in stocking or dishwashing. Highlight your ability to work efficiently in a fast-paced environment and any specific tasks that align with the responsibilities listed in the job description at Eataly.

An effective response would emphasize organization and time management skills. Discuss how you would identify urgent tasks, such as cleaning high-traffic areas or promptly washing dishes to keep up with restaurant demand, and how you would balance tasks without compromising quality.

Explain your understanding of sanitation protocols, especially in food-related environments. You could mention practices such as regularly checking water temperatures for washing dishes and promptly addressing any spills or clutter to maintain a safe and clean area for both staff and customers.

Demonstrate your adaptability and mention experiences where you've successfully managed working in such conditions. You could discuss techniques you use to stay focused, such as wearing appropriate clothing or using noise-canceling headphones if allowed.

Your answer should reflect genuine interest in Eataly’s mission and culture. Discuss your passion for Italian food and community, and how you see the Facilities Associate role as an opportunity to contribute to a high-quality experience for guests.

Highlight qualities such as attention to detail, a strong work ethic, ability to work both independently and as part of a team, and good communication skills. Relate these to how they will help you thrive in the Facilities Associate role at Eataly.

Provide a situation that illustrates your problem-solving skills, focusing on communication and cooperation. Describe what the conflict was, how you approached it, and the positive outcome, emphasizing your focus on teamwork and maintaining a productive work environment.

Discuss your flexibility when it comes to changes in your schedule or responsibilities. Highlight the importance of maintaining a positive attitude and being willing to help wherever needed while staying focused on the job at hand.

Share your positive aspects of working in these roles, such as the satisfaction of seeing a clean and well-maintained space or the interaction with diverse groups of people. This reflects your commitment to quality service in the Facilities Associate role at Eataly.

Your response should emphasize attention to detail and the importance of adhering to guidelines for safety and cleanliness. Mention any experience you have with compliance in previous roles and your commitment to maintaining Eataly's standards.