Phlebotomy Services Tech - job 6 of 7

As a Phlebotomy Services Tech at Emory Healthcare, your main responsibilities will revolve around collecting and labeling specimens for testing, maintaining computerized records, and troubleshooting any issues with outstanding collections. You'll need to practice universal precautions and adhere to safety protocols when working with body fluids, ensuring both your safety and that of our patients. Additionally, you'll interact with clinical staff and maintain phone availability for emergency specimen collections.

To qualify for the Phlebotomy Services Tech position at Emory Healthcare, you should have a high school diploma or equivalent, and preferably hold a phlebotomy certification. At least two years of relevant phlebotomy experience is required, along with basic computer skills and knowledge of medical terminology. Strong customer service skills will also be beneficial in this role.

The Phlebotomy Services Tech position at Emory Healthcare is a full-time role with working hours from 7:30 PM to 4:00 AM. You will be expected to work every other weekend and rotate through holidays. This schedule is designed to meet the needs of our busy healthcare environment while providing flexibility and support for our staff.

Emory Healthcare is committed to nurturing your professional growth as a Phlebotomy Services Tech through ongoing mentorship and leadership programs. We also offer comprehensive health benefits that begin on your first day, student loan repayment assistance, and wellness incentives designed to support your well-being both professionally and personally.

The work environment for a Phlebotomy Services Tech at Emory Healthcare is dynamic and fast-paced, requiring adherence to strict safety and health standards. You will work primarily in hospital settings, handling patient samples and medications, and may encounter various environmental factors, such as exposure to blood-borne pathogens and the need for personal protective equipment. The job requires both physical and mental agility, making it essential for candidates to be prepared for a demanding yet rewarding atmosphere.

When answering this question, emphasize your understanding of various venipuncture techniques and the importance of patient comfort. Discuss your experience using different methods depending on the patient's condition and highlight your attention to detail and ability to communicate effectively with patients.

Highlight your approach to labeling specimens correctly and maintaining organized records. Mention the importance of following protocols and the steps you take to avoid contamination or errors, such as double-checking patient information and ensuring proper storage conditions.

Share a specific example that showcases your interpersonal skills. Explain how you considered the patient’s anxiety, built rapport, and took action to resolve the situation while maintaining professionalism.

Discuss the importance of universal precautions and infection control protocols. Explain your routine use of personal protective equipment, proper hand hygiene techniques, and how you dispose of hazardous materials safely.

Explain your method for prioritizing based on urgency and patient needs, and how you effectively communicate with your team to ensure all tasks are completed efficiently.

Discuss your immediate steps to address the issue, including notifying supervisors, re-collecting if necessary, and documenting the incident to prevent future occurrences.

Detail your familiarity with EMR systems, the types you have used, and how you ensure accurate input of patient information and specimen data for seamless tracking.

Share your strategies for professional development, such as attending workshops, reading current literature, or networking with other professionals in the field to stay informed on best practices and changes in regulations.

Provide examples of how you've successfully collaborated with other healthcare professionals to enhance patient care. Highlight your communication skills and ability to adapt in team settings.

Express your passion for patient care and helping others, and how Emory Healthcare’s values resonate with your own aspirations to contribute positively to the health community.