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Crew Planner

About Us

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates 130 regional jets on 700 daily flights to 126 destinations in the United States, Canada, and the Caribbean.

 

Endeavor is headquartered in Minneapolis, Minn., with hub operations located in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

Crew Planners are responsible for the production of trip construction (pairings) and the awarding of flight schedules for Pilots and Flight Attendants using Pairing Optimizer and Preferential Bidding System (PBS) software on a monthly basis.

Responsibilities

  • Analyze marketing schedule for best possible solution and integrate the monthly schedule by applying knowledge and understanding of crew pairing programs and Company objectives.
  • Apply knowledge of Federal Aviation Regulations/FAR’s (FAR 117 and 121) and contractual obligations as they pertain to pilots and flight attendants.
  • Coordinate, compile, and post monthly Pilot and Flight Attendant bid packets.
  • Document, track, and integrate all Pilot and Flight Attendant leaves of absence to ensure schedule optimization.
  • Coordinate with Crew Training Resources to ensure crewmember Training events are accounted for in the Monthly Schedule build process.
  • Manage and award crewmember Temporary Duty Assignments (TDY).
  • Manage and maintain accurate records and documentation of moving day benefits requests.
  • Communicate, train, and provide answers to crew member questions regarding Preferential Bid System bidding, outcomes, and mis-award claims.
  • Operate and track Preferential Bid System process including FAR’s and contractual requirements to ensure operational integrity.
  • Manage Pilot and Flight Attendant Annual and Monthly Vacation Bid and Award process, to include the administration of the Monthly Personal Vacation Day (PVD) bid and award process.
  • Actively assist in enhancing Crew Planning process and procedure. Work with software vendors to identify and troubleshoot issues and improve software yield.
  • Maintenance, monthly updates and tracking of Crew Planning files and documents.

Competencies Required

  • Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
  • Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
  • Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
  • Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
  • Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

  • High School Diploma, GED or equivalent; Bachelor’s degree preferred
  • 2-4 years of relevant airline experience preferred.
  • Reliable and self-motivated with a positive attitude
  • Analytical, interpretive, and organizational skills
  • Ability to multitask efficiently and effectively to meet deadlines while maintaining close attention to detail.
  • Strong interpersonal, written, and verbal communication skills
  • Knowledge of Federal Aviation Regulations/FAR’s (FAR 117 and 121) preferred.
  • Knowledge of pilot and flight attendant collective bargaining agreements preferred.
  • PC proficient in Microsoft Office products, specifically Excel, and general internet applications

Work Environment & Physical Demands

  • Able to work additional hours including evenings, weekends, holidays and overtime as needed.
  • Ability to travel as needed (up to 10%)
  • Computer work, in a typical office environment, subject to critical deadlines.
  • Can involve long periods of sitting and repetitive motion such as typing.
  • Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags, files, etc. not in excess of 30 lbs.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

  • Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match starting on Day 1
  • Operational Performance Rewards (OPR) Program
  • Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Hourly

Minimum Position Pay Range

USD $24.00/Hr.

Maximum Position Pay Range

USD $26.00/Hr.

Average salary estimate

$52032 / YEARLY (est.)
min
max
$49920K
$54144K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Crew Planner, Endeavor Air

As a Crew Planner at Endeavor Air in Minneapolis, you will play a key role in maintaining our reputation for excellence in the regional airline industry. In this exciting position, you will be responsible for the meticulous production of trip construction and scheduling for our dedicated Pilots and Flight Attendants. Using advanced software tools like Pairing Optimizer and Preferential Bidding System (PBS), you'll analyze marketing schedules and integrate them with our company’s operational objectives. Your analytical skills and understanding of Federal Aviation Regulations will ensure optimized scheduling that adheres to all necessary guidelines. Beyond scheduling, your duties will include managing leaves of absence and coordinating training resources to assure our crews are ready and prepared for their flights. You’ll also be the go-to person for crew member questions regarding bidding processes, helping to foster clear communication within the team. At Endeavor Air, we value teamwork, creativity, and integrity, and as a Crew Planner, you will have the opportunity to innovate and enhance our planning processes. We believe that our people are our greatest asset, and we strive to create a diverse and supportive environment where everyone can thrive. If you have a proactive approach and are excited about shaping the daily experiences of our crews, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Crew Planner Role at Endeavor Air
What are the responsibilities of a Crew Planner at Endeavor Air?

The Crew Planner at Endeavor Air is responsible for creating trip pairings and managing flight schedules for Pilots and Flight Attendants, utilizing specialized software such as Pairing Optimizer and PBS. Key duties include analyzing the marketing schedule, ensuring regulatory compliance, posting bid packets, managing training schedules, and communicating processes clearly to crew members.

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What qualifications are needed for the Crew Planner position at Endeavor Air?

To qualify for the Crew Planner role at Endeavor Air, candidates should possess a High School Diploma or GED, with a Bachelor’s degree being preferred. Relevant airline experience, strong analytical skills, and familiarity with Federal Aviation Regulations are advantageous. Effective communication and organization skills are also crucial for success in this position.

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How does the Crew Planner at Endeavor Air support Pilot and Flight Attendant schedules?

A Crew Planner at Endeavor Air supports Pilot and Flight Attendant schedules by coordinating and compiling monthly bid packets, managing vacation bids and Temporary Duty Assignments (TDY), and ensuring that training events are factored into the scheduling process. This ensures a smooth and efficient operation that meets both crew needs and regulatory requirements.

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What software is used by Crew Planners at Endeavor Air?

Crew Planners at Endeavor Air utilize Pairing Optimizer and Preferential Bidding System (PBS) software. This technology aids in the effective scheduling and management of pilot and flight attendant pairings, enabling planners to make informed decisions while maximizing operational efficiency.

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What is the work environment like for a Crew Planner at Endeavor Air?

The work environment for a Crew Planner at Endeavor Air is primarily office-based, requiring sitting for extended periods and adeptness in computer work. The role may involve evenings, weekends, and potential travel, reflecting the dynamic nature of the airline industry. Endeavor Air promotes a culture of inclusivity and teamwork within this setting.

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Common Interview Questions for Crew Planner
How do you prioritize tasks as a Crew Planner?

In the dynamic role of a Crew Planner, prioritizing tasks involves assessing deadlines and operational impacts. A good approach is to first address critical scheduling issues or compliance requirements, while keeping in mind the needs of the crew. Using project management tools or lists can help ensure that you stay on track.

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Can you describe your experience with flight scheduling software?

Share any hands-on experience with relevant scheduling software, explaining how you used it to optimize crew pairings or manage bid processes. Emphasize any specific outcomes, such as improved scheduling efficiency or successful completion of projects, to demonstrate your capability in this area.

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What do you know about Federal Aviation Regulations related to scheduling?

Discuss your familiarity with FAR 117 and 121, emphasizing how these regulations impact crew scheduling and rest requirements. You can mention the importance of adhering to these regulations to maintain safety and compliance, which is crucial in the airline industry.

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How would you handle a disagreement with a crew member regarding their schedule?

When handling disagreements, it’s essential to remain calm and listen to the crew member's concerns. A respectful dialogue can help clarify any misunderstandings, and referring to the established scheduling guidelines can provide a fair resolution that adheres to company policies.

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What strategies do you use for effective communication with team members?

Effective communication can be achieved through regular updates, open-door policies, and utilizing collaborative platforms. Emphasize your commitment to transparency and your willingness to provide timely information to your team to foster a collaborative work environment.

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How do you approach training new crew planners?

Training should be structured and supportive. I would create a comprehensive onboarding plan that includes both hands-on software training and the opportunity to shadow experienced planners. Providing resources and ongoing mentorship is vital for their growth and adaptation.

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Describe a challenge you faced in scheduling and how you resolved it.

Talk about a specific scheduling conflict you encountered, detailing the steps you took to analyze and address the issue. Highlight your problem-solving skills and how collaboration with team members or adjustment to priorities led to a successful resolution.

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Why do you want to work as a Crew Planner at Endeavor Air?

Convey your passion for the aviation industry and your admiration for Endeavor Air's commitment to excellence. Describe how your skills and aspirations align with the mission of the company, and emphasize your enthusiasm for contributing to a collaborative and innovative environment.

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What methods do you use to ensure accuracy in your scheduling?

To ensure accuracy, I rely on meticulous attention to detail, double-checking schedules against regulatory requirements, and utilizing error-checking software. Implementing a review process with team input can also catch any discrepancies before finalizing schedules.

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How do you stay updated on changes in aviation regulations?

Staying updated on aviation regulations involves consistently reviewing industry publications, attending relevant training, and participating in professional organizations. Engaging with online forums and networking with colleagues also helps me stay informed about best practices and regulatory changes.

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To provide a safe, customer-focused, and cost-competitive travel experience for the communities we are proud to serve.

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Full-time, on-site
DATE POSTED
April 16, 2025

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