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Data Center Technician - job 2 of 3

EOS IT Solutions is seeking dedicated Data Center Technicians to join their infrastructure engineering team, responsible for installation, service, and maintenance of low voltage cabling systems.

Skills

  • Low voltage cable installation
  • Troubleshooting
  • Customer service
  • Safety compliance
  • Technical documentation

Responsibilities

  • Install, service, and maintain low voltage category cabling and communications cabling.
  • Pull cables and rack and stack equipment.
  • Clean fiber and copper connections and perform basic troubleshooting.
  • Follow Method of Procedure guidelines.
  • Conduct power distribution and cable management tasks.

Education

  • Associate degree or certification in technology services/technical discipline

Benefits

  • Competitive salary
  • Inclusive work environment
  • Opportunities for training and development
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$70000 / YEARLY (est.)
min
max
$65000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Center Technician, EOS

Join EOS IT Solutions as a Data Center Technician in Jackson, MS, where you'll be an essential part of our infrastructure engineering team! We're looking for dedicated individuals who are eager to tackle the installation, service, and maintenance of low voltage cabling systems. Your days will be filled with exciting tasks like racking and stacking equipment in data centers, pulling cables, and applying your troubleshooting skills to keep systems running smoothly. If you have a knack for details and a passion for tech, this is the perfect fit for you! At EOS, we pride ourselves on providing cutting-edge solutions to some of the world's largest industry leaders, emphasizing superior service and a commitment to our team and partners. You'll benefit from our collaborative work environment, and we believe in ongoing improvement and efficiency, so your suggestions for process enhancements will be appreciated. Those with a solid background in fiber optics will shine here, but the focus will primarily be on physical connectivity and ensuring the effective operation of cabling systems. With training opportunities and supportive colleagues, you'll excel in this role while making a direct impact on our projects. So, if you’re ready to take on a rewarding role as a Data Center Technician with EOS IT Solutions, where innovation meets teamwork, we would love to hear from you!

Frequently Asked Questions (FAQs) for Data Center Technician Role at EOS
What are the responsibilities of a Data Center Technician at EOS IT Solutions?

As a Data Center Technician at EOS IT Solutions, your main responsibilities will include installing and maintaining low voltage cabling systems, managing cable connections, and ensuring the physical and operational integrity of infrastructure equipment. You'll execute tasks such as pulling cables, performing basic troubleshooting, and adhering to safety standards and procedures to deliver outstanding service. Your role will be crucial in meeting service level agreements while encouraging teamwork and innovation.

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What qualifications do I need to apply for the Data Center Technician position at EOS IT Solutions?

To be considered for the Data Center Technician role at EOS IT Solutions, candidates should possess an Associate degree or relevant certification in a technology services field or equivalent work experience. Additionally, having at least 2 years of direct experience with low voltage cable systems is beneficial. Familiarity with industry standards and specific certifications related to cabling systems will enhance your application.

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What kind of work environment can Data Center Technicians expect at EOS IT Solutions?

Data Center Technicians at EOS IT Solutions can expect a collaborative and dynamic work environment. The infrastructure engineering team is committed to achieving performance targets while fostering professionalism and teamwork. Regular training sessions and workshops ensure all team members stay updated on industry standards and best practices, creating opportunities for growth and improvement.

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Are Data Center Technicians at EOS IT Solutions required to work in emergency situations?

Yes, Data Center Technicians at EOS IT Solutions may be required to respond to emergency situations during or after regular hours. This could involve addressing immediate client concerns or resolving urgent technical issues to maintain service level agreements. Your ability to stay calm and focused in high-pressure situations will be essential.

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What is the salary range for the Data Center Technician position at EOS IT Solutions?

The salary range for the Data Center Technician position at EOS IT Solutions is between $65,000 and $75,000 USD. Various factors, such as experience, education, and job responsibilities, will influence the final compensation offer, with the company committed to internal equity and market competitiveness.

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Common Interview Questions for Data Center Technician
How do you approach troubleshooting cabling issues?

When troubleshooting cabling issues, I begin by systematically isolating the problem, checking connections, and using testing tools to identify faults. I ensure I follow established procedures and document my findings to streamline future efforts, demonstrating my understanding of both technical skills and the importance of effective communication within the team.

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Can you describe your experience with low voltage installation?

In my previous roles, I've successfully installed and maintained low voltage cable systems. My experience includes pulling cables, terminating connections, and ensuring compliance with industry standards. I've handled projects from planning through execution, demonstrating my attention to detail and adherence to safety protocols during installations.

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What safety regulations do you follow while working in a data center?

I adhere to all relevant safety regulations, including proper use of personal protective equipment, following Method of Procedure guidelines, and maintaining a clean and organized workspace. I am aware of emergency protocols and always prioritize safety to prevent accidents and ensure a secure working environment for all team members.

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How do you manage time effectively while working on multiple projects?

I prioritize my tasks based on deadlines and project urgency, using time management tools to schedule my work efficiently. Open communication with teammates about project timelines allows us to coordinate efforts. I regularly review progress and adjust as necessary to meet deliverables without compromising quality.

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What is your experience with fiber optics?

My experience with fiber optics includes installation, testing, and troubleshooting of fiber connections. I understand the importance of maintaining clean and functional fiber interfaces to ensure optimal performance. I stay updated on ongoing developments in fiber technology, which helps me provide efficient solutions.

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How do you ensure effective communication with your team?

I believe in open and proactive communication. This involves regular check-ins, sharing project updates, and ensuring all team members are aligned on tasks. I utilize various communication tools to facilitate collaboration, encourage feedback, and create an environment where team members feel comfortable voicing their thoughts.

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How do you handle conflicts within a team?

I approach conflicts by first understanding each party's viewpoint and then facilitating a constructive discussion to find common ground. I promote a solution-oriented mindset and focus on the project's goals to resolve differences. My ability to remain calm and collected helps diffuse tension and lead to improved teamwork.

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What tools or software are you familiar with for managing infrastructure?

I am experienced in using work ticket systems and infrastructure management software to track project progress and document changes. I also utilize diagnostic tools for testing cabling connections, helping identify issues quickly. Staying organized through these tools ensures efficient project completion.

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What steps do you take to maintain quality during installations?

To maintain quality during installations, I meticulously follow established guidelines and checklists ensuring compliance with industry standards. Regular self-checks and peer reviews are vital for confirming that every aspect meets quality requirements. Continuous learning and adapting to best practices further enhance the quality of my work.

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How do you manage equipment and supplies inventory?

I manage inventory by maintaining a detailed log of supplies used, tracking both incoming and outgoing equipment. Regular audits help ensure stock levels remain adequate. I communicate with team members to forecast needs based on upcoming projects, which keeps operations running smoothly and prevents delays.

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Block.one's EOS VC offers developers and entrepreneurs funding towards creating businesses leveraging EOSIO. It provides support through venture capital partnership funds that primarily aim to achieve sustained utilization of the EOSIO ecosystem b...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$65,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
February 24, 2025

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