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Style Advisors, Roslyn

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team at its state-of-the-art location in Roslyn! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Style Advisors provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors also assists with the timely and accurate completion of operational tasks. 

 

RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)

• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox

• Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

• Understands and upholds all loss prevention and inventory management policies on a consistent basis

• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION:

• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code

• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

• Complies with and enforces all company policies and procedures; embraces and supports company initiatives

• Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

• The ability to take direction

• Experience in a customer service business; preferably in retail

• Hardworking and diligent, possessing both honesty and personal integrity

• Excellent time management, organizational, problem solving and communication skills

• Ability to utilize new techniques and ideas

• Be available to work a varied schedule, based on the needs of our unique retail business

Essential Physical Requirements:

  Standing, sitting, and walking

  Squatting, bending, and reaching

Pay Transparency: $16.50 per hour, ability to earn additional incentives

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • Competitive compensation
  • Complimentary club membership
  • Discounts on Equinox products and services

 

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

 Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$34320 / YEARLY (est.)
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$34320K
$34320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Style Advisors, Roslyn, Equinox

Are you ready to make a difference in the retail world? The Equinox team in Roslyn is searching for enthusiastic Style Advisors to join us at our state-of-the-art location. At Equinox, we don’t just sell products; we curate experiences that inspire our members to live their best lives. As a Style Advisor, your role will be pivotal in delivering unparalleled customer service and achieving our collective sales goals. You'll work closely with the Shop MOD, learning about our innovative business strategies while actively contributing to our success. Your day-to-day will involve not just assisting customers but also maintaining the presentation of our Shop, ensuring everything aligns with our high brand standards. We're looking for someone with a passion for style and an unbeatable work ethic to help create an inviting atmosphere where guests feel valued and appreciated. With this position, you can take pride in being part of a community that believes in maximizing life, helping others tap into their potential, and maintaining a culture of excellence. If you're energetic, creative, and committed to high performance, we want to hear from you. Join us, and let's redefine the customer experience together!

Frequently Asked Questions (FAQs) for Style Advisors, Roslyn Role at Equinox
What are the main responsibilities of a Style Advisor at Equinox in Roslyn?

As a Style Advisor at Equinox in Roslyn, your main responsibilities will include achieving monthly sales goals, providing exceptional customer service to all visitors, and ensuring operational tasks are completed accurately and on time. You'll also assist in maintaining the store's visual standards and promote a welcoming environment that reflects our brand values.

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What qualifications do I need to be a Style Advisor at Equinox in Roslyn?

To become a Style Advisor at Equinox in Roslyn, you should have experience in customer service, preferably in retail. You must possess strong time management and communication skills, be hardworking, and show personal integrity. Availability to work varied schedules is also essential to meet the needs of our unique retail environment.

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How does Equinox support the professional development of its Style Advisors?

Equinox is committed to the professional growth of its Style Advisors by providing comprehensive training on our services, products, and operational excellence. You'll also build effective relationships within a supportive team and have access to various resources, helping you grow your skills and advance your career.

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What do Style Advisors at Equinox in Roslyn earn?

Style Advisors at Equinox in Roslyn begin with a competitive pay rate of $16.50 per hour, with the potential to earn additional incentives based on performance. This role also comes with valuable perks and benefits, including complimentary club membership and discounts on Equinox products and services.

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What is the work culture like for a Style Advisor at Equinox in Roslyn?

The work culture at Equinox in Roslyn is dynamic and collaborative, centered on high-performance living. As a Style Advisor, you’ll be part of a community that values personal growth, teamwork, and the pursuit of excellence. We encourage creativity and innovation while fostering camaraderie among team members.

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Common Interview Questions for Style Advisors, Roslyn
Can you explain how you would provide excellent customer service as a Style Advisor?

To provide excellent customer service as a Style Advisor, I would focus on understanding each customer's needs, engaging with them actively, and offering personalized recommendations. Establishing a warm rapport and making each visitor feel valued would be my priority, ensuring they have a memorable shopping experience at Equinox.

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What strategies would you use to meet your sales goals as a Style Advisor?

To meet my sales goals as a Style Advisor, I would analyze customer trends and preferences to create targeted sales strategies. I'd maintain an up-to-date knowledge of all products and services, enabling me to recommend items that align with customer interests, ultimately driving sales.

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How do you stay on top of the latest trends in retail and fashion?

I stay on top of the latest trends in retail and fashion by regularly reading industry publications, following fashion influencers on social media, and attending trade shows. Additionally, I engage with customers to gather feedback about their preferences, which keeps me informed about what resonates in the market.

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Describe a time when you overcame a challenge in a retail environment.

In a previous retail role, I encountered a challenging situation when an unexpected inventory shortfall occurred during a busy sales period. I quickly collaborated with team members to communicate with customers about product availability and suggested alternatives, which alleviated pressure and maintained satisfaction.

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What do you believe is the key to maintaining a well-organized store?

The key to maintaining a well-organized store lies in establishing clearly defined processes for inventory management and merchandising. Regular training and communication among team members also ensure everyone understands expectations, helping to keep the sales floor tidy and inviting for customers.

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How do you handle difficult customers?

When dealing with difficult customers, I approach the situation with empathy and active listening. I strive to understand their concerns and work collaboratively to find a resolution. My goal is to turn a challenging experience into a positive one, ensuring their needs are fully addressed.

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What qualities do you think are essential for a successful Style Advisor?

Essential qualities for a successful Style Advisor include strong communication skills, a customer-centric mindset, adaptability, and a genuine interest in fashion and lifestyle products. Additionally, teamwork and the ability to build relationships with customers and colleagues contribute significantly to success.

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How would you ensure that the Shop reflects Equinox's brand standards?

To ensure the Shop reflects Equinox's brand standards, I would continuously monitor the presentation and organization of merchandise, adhering to marketing and merchandising directives. By collaborating closely with the Shop MOD, we can maintain high visual standards that resonate with our brand identity.

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What was your most rewarding experience in a retail role?

My most rewarding experience in a retail role was when I helped a customer find the perfect outfit for a significant event. Seeing their joy and gratitude reaffirmed my passion for customer service and highlighted the profound impact we can have on others' lives through our work.

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Why do you want to work as a Style Advisor at Equinox?

I want to work as a Style Advisor at Equinox because I admire the brand's commitment to health, fitness, and holistic living. I believe in the power of style to inspire confidence and enhance well-being, and I'm excited about the opportunity to contribute to a brand that aligns so closely with my values.

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Part-time, on-site
DATE POSTED
March 20, 2025

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