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Principal Consultant, Strategic Communications and Stakeholder Engagement (Principal Consultant)

ERM is seeking an experienced communications professional to join a group of dynamic and energetic strategic communications and stakeholder engagement professionals dedicated to delivering high-quality services to clients throughout the environmental consulting industry and in a variety of sectors and geographies. We are looking for individuals, based in our Richmond, VA office, who will be responsible for leading projects with clients, while contributing to new business development and driving internal marketing initiatives.

RESPONSIBILITIES:

  • Work with internal teams to develop cross-functional strategies to support client projects and initiatives.
  • Support internal and external marketing efforts to drive work that helps clients achieve and maintain their social license to operate.
  • Lead day-to-day project management, including client relations, staffing and budget ownership, and client deliverables.
  • Serve as strategic advisor to clients, while leading team members in the planning and implementation of strategic communications and stakeholder engagement programs, including broad scale public consultation programs, which may vary from on-the-ground or virtual outreach with landowners, media, and non-government organizations to identification and activation of supporters.
  • Stay abreast of industry best practices and opportunities to drive digital innovation, via the use of existing and prospective ERM tools, technologies and partnerships.
  • Drive strategy and oversee analysts in the delivery of social risk and community assessment monitoring and reporting, as it relates to capital project planning, M&A due diligence, and operational permitting.
  • Develop a comprehensive understanding of stakeholder demographics and accessibility issues in each project area and build equitable communications delivery plans.
  • Collaborate with cross-functional teams to deliver Environmental Social Governance (ESG) communications, in support of the “S” (or Social) in ESG.
  • Manage others, as well as write and edit project plans and informational materials e.g., fact sheets, website copy, newsletters, brochures, display copy, letters, etc.
  • Monitor and analyze stakeholder communications and issues, including developing reports, summarizing key findings and analyzing trends as they relate to the client.
  • Plan and facilitate efforts to inform client project planning and build collaboration with stakeholders, such as focus groups and community advisory groups.
  • Lead project meeting planning and implementation, including facilitation and/or moderation of in-person and virtual client, new business, and public-facing events.
  • Manage business development plans to obtain new clients, relationship development through seminars and conventions, industry outreach in support of client projects and business development efforts, and development of new business proposals and contracts.
  • Manage and coordinate sub-contractor activity.
  • Experience with crisis management desirable.

REQUIREMENTS:

  • BA/BS in communications, public affairs, public relations, community relations or journalism field of study preferred.
  • 6+ years (15+ years preferred) of relevant work experience - preferably in a public affairs capacity, consulting firm or similar; energy industry experience preferred.
  • Comfort level in facilitating in-person and virtual meetings and presenting information to varied audiences.
  • Excellent written and verbal skills.
  • Experience with planning and implementing public consultation programs and writing and producing informational materials.
  • Ability to present information to clients, stakeholders and colleagues in a concise and persuasive manner.
  • Strong ability to organize, prioritize and complete deadline-driven tasks as well as flexible and adaptable to changing priorities and deadlines.
  • Ability to multi-task, maintain flexibility, and work independently with minimal supervision.
  • Willing to work full time in a hybrid office/at home setting.
  • Travel required (approximately 4-6 weeks per year on average with some evening/overnight travel).

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!

#LI-KW1

#LI-Hybrid

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What You Should Know About Principal Consultant, Strategic Communications and Stakeholder Engagement (Principal Consultant), ERM

At ERM, we’re on the lookout for a passionate Principal Consultant, Strategic Communications and Stakeholder Engagement to join our vibrant team in Richmond, Virginia. This is more than just a job; it’s a fantastic opportunity to make a meaningful impact in environmental consulting while collaborating with dynamic professionals in the field. As the Principal Consultant, you’ll take the lead on projects with various clients, ensuring their communication strategies resonate throughout diverse sectors. Your role will include developing innovative plans that help clients maintain their social license to operate, all while managing client relationships, staffing, and budgetary considerations. You’ll also be using your expertise to advise clients on stakeholder engagement programs, facilitating both in-person and virtual outreach, and strategizing on community assessments that guide social risk. Not just that, you’ll be instrumental in crafting compelling communications materials like fact sheets, reports, and newsletters. At ERM, the Principal Consultant position is perfect for someone who thrives in a fast-paced environment and is adept at juggling multiple priorities. With a focus on equal opportunities, we believe that a diverse workplace fuels innovative thinking and creative solutions. If you’re ready to lead impactful projects and develop strategies that influence communities and industries alike, ERM is waiting for you. Join us in our mission to create a sustainable future and shape the narrative around environmental and social governance.

Frequently Asked Questions (FAQs) for Principal Consultant, Strategic Communications and Stakeholder Engagement (Principal Consultant) Role at ERM
What are the responsibilities of a Principal Consultant at ERM?

As a Principal Consultant, Strategic Communications and Stakeholder Engagement at ERM, your responsibilities range from leading client projects to developing innovative cross-functional strategies. You will oversee day-to-day project management, serve as a strategic advisor, and manage various communications initiatives designed to engage stakeholders and support company objectives. Your focus will also include business development, community assessments, and the creation of informational materials that both inform and engage.

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What qualifications are required for the Principal Consultant position at ERM?

For the Principal Consultant position at ERM, candidates should possess a BA/BS in communications, public affairs, or a related field, with a strong preference for 6+ years of experience in consulting or public affairs, particularly within the energy industry. Excellent written and verbal communication skills are essential, along with the ability to manage multiple projects effectively. Experience with public consultation and crisis management is also beneficial.

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How does ERM support its employees in the Principal Consultant role?

ERM is committed to fostering a supportive work environment for its employees, including those in the Principal Consultant position. We emphasize a hybrid work model to promote flexibility and work-life balance. Additionally, ERM values diversity, offering a workplace where unique perspectives contribute to the strength of our solutions, along with ongoing professional development opportunities to help enhance your career in strategic communications.

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What can candidates expect during the interview process for the Principal Consultant role at ERM?

Candidates interviewing for the Principal Consultant, Strategic Communications and Stakeholder Engagement at ERM can expect a thorough and engaging process, involving discussions around your relevant experience, problem-solving capabilities, and strategies to drive stakeholder engagement. You’ll need to demonstrate your understanding of social risk management and your ability to lead projects effectively while showcasing your collaborative skills with internal teams and clients.

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What is the culture like at ERM for a Principal Consultant?

At ERM, the culture is dynamic, collaborative, and committed to sustainability. As a Principal Consultant, you’ll be part of a team that values diversity and inclusion, allowing you to bring your unique insights into project planning and execution. The environment fosters innovation, and you are encouraged to think creatively while having the resources and support needed to make an impact in strategic communications and stakeholder engagement.

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Common Interview Questions for Principal Consultant, Strategic Communications and Stakeholder Engagement (Principal Consultant)
Can you describe your experience in managing strategic communications projects?

When answering this question, draw on specific examples from your past roles as a Principal Consultant. Discuss the scope of the projects you managed, your key responsibilities, and outcomes. Highlight your ability to lead teams, maintain client relationships, and navigate any challenges you faced during project execution.

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How do you approach stakeholder engagement in your projects?

Share your strategies for identifying key stakeholders and their interests. Discuss your methods for building relationships and facilitating communication plans that balance these interests. Use examples where your strategic approach contributed to successful stakeholder buy-in and project outcomes.

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What role does crisis management play in your work as a Principal Consultant?

Explain how you’ve prepared for and managed crises in previous positions. Highlight any tools, methodologies, or frameworks you used to guide your approach and the importance of effective communication during challenging times.

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Describe a time when you had to lead a team through a challenging project.

Use the STAR methodology—Situation, Task, Action, Result—to structure your answer. Emphasize team dynamics, your leadership style, and how your interventions led to a resolution or successful project completion.

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What approaches do you take to ensure effective client communication?

Detail your methods for maintaining clear and open lines of communication with clients. You might mention regular updates, feedback loops, and tailored presentations—ensuring that client needs and expectations are consistently met.

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How do you stay current with industry trends and best practices in communications?

Share any resources you regularly engage with, such as industry publications, webinars, or professional associations. Discuss how staying informed has positively impacted your work as a Principal Consultant by allowing you to incorporate innovative practices into your projects.

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What strategies do you use for developing engaging communications materials?

Discuss your experience in content creation and the processes you follow to tailor communication materials to various audiences. Highlight techniques that ensure information is clear, compelling, and enhances stakeholder understanding and involvement.

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How do you prioritize your tasks when managing multiple projects?

Emphasize your organizational skills and time management strategies. Discuss tools or methods you use for prioritizing tasks along with examples that demonstrate your ability to stay on top of deadlines and deliver high-quality outcomes.

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Can you provide an example of successful business development you've spearheaded?

Use a specific instance to illustrate your role in business development. Explain the context, your contributions, and how your strategies led to acquiring new clients or enhancing relationships with existing ones.

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What are key factors to consider when planning public consultation programs?

Discuss the importance of understanding stakeholder demographics, accessibility, and selecting the right communication channels. Highlight previous experiences where you developed public consultation programs that led to successful engagement.

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At ERM, sustainability is our business. As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportuniti...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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