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Interior Design Retail Sales Manager

General Objectives Primarily responsible for the management, development, training, and motivation of the team while maintaining a high level of customer contact and achieving goals.  Actively coach to raise professionalism of the design services and assist with developing business plans with staff designers to increase market reach and revenue.  Work closely with each associate to manage design projects, client contacts and relationships, sales volume, Interior Designer effectiveness and overall customer satisfaction. As an Entrepreneurial Leader, you: Have a passion for design. Are able to attract, build, mentor and motivate a talented team of professional interior designers. Are knowledgeable of current trends to go beyond the door in today’s marketplace. Have strong local community relationships to optimize business development and marketing efforts. Are tech-savvy, high-energy and on-trend. Partake in the best compensation programs in the industry- with generous salaries, incentives and flexible schedules. Have a proven track record of leading a successful sales team. Own and direct Design Center operations and team performance. Think strategically with the ability to prioritize while keeping the big picture and goals in mind. Strong use of technology and marketing skills. Our Entrepreneurial Leaders’ strengths include: Proven leadership in running a retail sales business in a fast-paced client focused environment. Drive new business and increasing revenue while maintaining strong client relationships. Passionate about inspiring and supporting creative people, in an incentive-based retail environment. Demonstrated use of technology and social media to drive business. Qualifications: Bachelor’s Degree or equivalent with a minimum of five (5) years of experience or High School diploma or equivalent with a minimum of ten (10) years of progressive relevant work experience and practical interior design experience, or a combination of both.   Proven sales background in residential interior design. Broad knowledge of interior design and effective sales techniques. Supervisory experience required. Other Requirements:    An entrepreneurial attitude and approach with strong communication and organizational skills.  This position requires team leadership and the ability to manage the design process including the ability to review and provide feedback on design projects using technical and creative skills in color and space planning.  Demonstrated ability to practice residential interior design. Ability to train and coach for design, product knowledge, sales performance and customer service.  Must be able to work holidays, evenings and weekends.  Compensation The annual salary range for this position is $60,000 - $70,000, depending on experience.  In addition to the base salary, a monthly commission is paid, which is based on written sales for the month.   Benefits Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being.  Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.  Some of the benefits offered are 401(k) plan (with Employer contributions), two Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability (Full-Time associates only), Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program.

Average salary estimate

$65000 / YEARLY (est.)
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$60000K
$70000K

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What You Should Know About Interior Design Retail Sales Manager, Ethan Allen

If you're passionate about interior design and skilled in leading a dynamic team, the Interior Design Retail Sales Manager position at Ethan Allen in Oak Brook, Illinois, might be your next career move! In this engaging role, you'll be responsible for managing, developing, and motivating a talented group of interior designers as you strive to achieve ambitious sales goals. Your everyday interactions with customers will not only help elevate our design services but also strengthen relationships within the community, boosting our market presence. As an Entrepreneurial Leader, you'll bring your passion for design and your knowledge of current trends to optimally guide your team through various design projects while ensuring exceptional client experiences. You’ll enjoy a high-energy workplace where your tech-savvy skills can shine and where we deeply value your input in driving business through innovative marketing. At Ethan Allen, you’ll have access to an attractive compensation program with competitive salaries, incentives, and flexible schedules. You’ll be leading from the front, shaping strategic business plans and directly influencing the success of the Design Center’s operations. Let your brilliance take center stage as you inspire our design staff and create an environment that fosters creativity and strong sales performance. If you are ready to take your career to new heights and make a significant impact in the field of residential interior design, then this is your chance to join a company committed to excellence and growth.

Frequently Asked Questions (FAQs) for Interior Design Retail Sales Manager Role at Ethan Allen
What are the main responsibilities of an Interior Design Retail Sales Manager at Ethan Allen?

The Interior Design Retail Sales Manager at Ethan Allen will manage and motivate a dedicated team of interior designers, guide them through various design projects, and establish strong client relationships. This role involves actively coaching team members to enhance their professionalism in design services and developing business plans to increase sales volume and overall customer satisfaction.

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What qualifications are required for the Interior Design Retail Sales Manager position at Ethan Allen?

Ethan Allen requires candidates for the Interior Design Retail Sales Manager position to have a Bachelor’s Degree with a minimum of five years of experience, or a High School diploma with at least ten years of relevant experience in interior design. A proven sales background and supervisory experience are also essential. Strong communication and organizational skills are key to successful candidates.

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What can a candidate expect in terms of compensation and benefits as an Interior Design Retail Sales Manager at Ethan Allen?

The salary for the Interior Design Retail Sales Manager at Ethan Allen ranges from $60,000 to $70,000 based on experience, along with monthly commissions tied to sales performance. The company also offers a wide array of benefits, including medical plans, a 401(k) with employer contributions, and flexible spending accounts, allowing associates to choose what best suits their needs.

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How does Ethan Allen support the growth and development of its Interior Design Retail Sales Managers?

Ethan Allen fosters the growth of its Interior Design Retail Sales Managers by providing ongoing opportunities for training in design and sales performance. The company encourages an entrepreneurial mindset, allowing managers to develop strategic business plans while supporting their team's professional development and creativity in a collaborative environment.

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What qualities make a successful Interior Design Retail Sales Manager at Ethan Allen?

Successful Interior Design Retail Sales Managers at Ethan Allen possess a strong passion for design, proven leadership skills, and a knack for building relationships with both customers and team members. They are tech-savvy, manage priorities effectively, and exhibit a strong entrepreneurial spirit that inspires their teams while driving business growth.

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Common Interview Questions for Interior Design Retail Sales Manager
Can you describe your leadership style and how it contributes to team motivation?

When answering, focus on how your leadership style encourages collaboration, creativity, and productivity. Mention methods you use to motivate your team, such as coaching, providing feedback, and celebrating successes, specifically in the context of a retail sales environment.

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How do you stay informed about current trends in interior design?

Share strategies you use to keep up with interior design trends, such as reading industry publications, attending trade shows, or engaging in design communities. Emphasize your passion for continuous learning as it directly impacts your team's performance.

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Describe a time you overcame a challenge within your design team. What was the outcome?

Use the STAR method (Situation, Task, Action, Result) to clearly articulate a specific challenge you faced. Describe your approach in resolving the issue, emphasizing your leadership skills and the positive outcome it had on team dynamics and client satisfaction.

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What strategies do you implement to achieve your sales goals?

Discuss specific sales strategies you’ve successfully used, such as setting measurable targets, analyzing market trends, and fostering strong client relationships. Show how these strategies not only meet sales goals but also enhance customer experiences.

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How do you ensure high levels of customer satisfaction in your design projects?

Explain your approach to maintaining communication with clients throughout the project lifecycle. Highlight the importance of understanding their needs, regular check-ins, and adapting designs based on their feedback to ensure satisfaction.

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What methods do you use to train your design team on product knowledge?

Share specific training techniques you've implemented, such as hands-on workshops, shadowing experienced staff, or providing access to product resources. Mention how you assess their understanding to ensure they can effectively engage with clients.

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Can you provide an example of a successful marketing initiative you led?

Describe a particular marketing campaign you spearheaded, detailing its objectives, execution, and results. Emphasize how this initiative boosted sales or visibility, and show your understanding of how marketing ties into the overall business strategy.

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How do you handle feedback from clients regarding design projects?

Talk about your open and constructive approach to receiving and responding to client feedback. Discuss how you integrate their input into your team's projects while also guiding them towards the best design solutions.

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What role does technology play in your approach to sales and design?

Highlight your familiarity with design software and sales technology, and explain how you use these tools to streamline processes, enhance presentations, and analyze sales data. Discuss the impact of embracing technology on business growth.

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How do you balance the creative aspects of design with the business side of sales?

Explain how you maintain a balance between creativity and business objectives by empowering your team to design exciting projects while staying focused on budget constraints and sales targets. This shows your versatility in both areas.

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Ethan Allen Global, Inc. is a leading manufacturer and retailer of quality home furnishings and accessories, offering a full complement of home decorating and design solutions through one of the country's largest home furnishing retail networks. ...

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DATE POSTED
March 29, 2025

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