Technical Trainer

As a Technical Trainer on the Legal Operations Enablement Team, you will showcase a combination of expertise in instructional, facilitation, and coaching skills to onboard, ramp, and accelerate the performance of our legal operations teammates. You will lead a variety of workshops and experiences that engage learners, from first impressions through ongoing continuing education. This is a dynamic role that requires a highly motivated, enthusiastic individual to deliver world-class learning programs regularly and consistently in a primarily virtual environment.  

What You’ll Do

• Facilitate high-quality, engaging, and relevant technical training workshops for internal team members.

• Prepare learners to take and pass certification exams and assessments.

• Adapt delivery techniques to account for different learning styles, using a combination of platform skills to facilitate learning transfer.

• Assess learner performance and provide detailed verbal and written feedback in a timely manner.

• Maintain a repository of training completion status, attendance, and exam/assessment scores.

• Communicate effectively with internal and external stakeholders to ensure the accuracy and effectiveness of training material.

• Provide detailed, comprehensive feedback on learner performance to management on a regular cadence.

• Assist in the development of a variety of educational resources, including presentations, eLearning modules, hands-on exercises, and documentation to facilitate effective learning experiences.

• Regularly audit, review, and revise existing training content such as slides, job aids, handouts, and reference materials to ensure content stays up to date.

• Ensure the accuracy, consistency, and quality of training content, adhering to established standards and guidelines.

• Conduct thorough needs assessments to identify knowledge gaps and skill requirements within legal operations.

What We Look For

• 3+ years in training, public speaking, or related experience.

• 3+ years prior experience demonstrating technical training principles, practices, and procedures. 

• Prior experience administering assessments, evaluating learner performance, and providing real-time feedback.

• Ability to apply knowledge to adult learning, including needs assessment and knowledge transfer.

• Familiarity with multimedia content creation, editing tools, and learning management systems (LMS).

• Strong attention to detail and accuracy.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team to meet tight deadlines and deliver results.

• Bachelor’s Degree in Journalism, Communications, English, or equivalent combination of education and experience.

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, we offer:

• Choice of medical, dental, and vision insurance plans for you and your family

• Flexible paid time off and 10+ holidays per year

• A stipend to upgrade your home office for fully-remote roles

• 401k for US-based employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About EvenUp:

EvenUp is a venture-backed generative AI startup that ensures injury victims are awarded the full value of their claims, expanding the $100B+ in awards granted to injury victims each year. Every year, the legal system has made it difficult for millions of ordinary people to seek justice, especially for folks without means or who come from underrepresented backgrounds. Our vision is to help these injury victims get the justice they deserve, irrespective of their income, demographics, or the quality of their legal representation.

EvenUp operates across a variety of personal injury cases, including motor vehicle accidents and negligence claims. Our ML-driven software empowers attorneys to accurately assess the value of these cases by doing a core part of their workflow (legal drafting), enabling them to secure larger settlements in record time. As EvenUp evaluates more cases, our proprietary data grows, enhancing the precision of our predictions and delivering more value to both attorneys and victims alike.
We are one of the fastest growing startups ($0 to $10M in ARR in <2 years) and are funded by some of the best investors in the world, including Signalfire, Bain, and Bessemer, who led our recent $50M Series B.