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Experienced KYC (Know Your Customer) Program Advisor - job 1 of 2

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued contributor to our Financial Crimes Compliance team, you will lead the team’s Know Your Customer (KYC) program and implement best practices for assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success. You also will work with management and team members to develop and communicate escalation protocols to ensure key stakeholders across the enterprise can meet business objectives.

THE IMPACT YOU WILL MAKE
The Experienced KYC Program Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Lead the team’s KYC program, including Customer Due Diligence (CDD) best practices to mitigate potential risks to the enterprise.
  • Work closely with first line business partners to ensure the effective deployment of KYC program controls and requirements.
  • Collaborate with team to evaluate and advise on the impact of proposed risks to the enterprise.
  • Evaluate processes and provide recommendations to reduce risk using rigorous analysis.
  • Develop Key Risk Indicators (KRIs) and escalation protocols to provide timely feedback to management and drive actionable risk response.
  • Partner with the team to periodically review the KYC Program, develop compliance strategies, and implement continued best practices that will drive success in the face of shifting consumer behaviors and the regulatory landscape.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • 6 years related experience.
  • Knowledge of BSA/AML/OFAC compliance regulations/requirements.
  • ACAMS certification.
  • Experience developing and/or managing KYC/CDD program at a large financial institution, including developing key risk indicators and escalation protocols.
  • Experience leading risk assessment and control evaluation activities, executing risk management frameworks, and developing training for business units.
  • Ability to apply risk management framework to new/unfamiliar business processes to effectively identify risks and control gaps or weaknesses and evaluate control suites.
  • Strong analytical skills, attention to detail, and experience managing competing priorities and marshalling resources.
  • Effective writing skills, including writing comprehensive risk assessments and developing senior management/Board-level presentations.
  • Proven success in interacting with all levels of an organization, including presenting findings, discussing remediation activities and delivering training.
  • Excellent organization and time management skills; ability to produce final, written materials in deliverable-ready status.

Desired Experiences

  • Bachelor’s degree or equivalent.
  • Familiarity with FHFA’s Suspended Counterparty Program Final Rule.

Additional Information

REF13982C

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
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What You Should Know About Experienced KYC (Know Your Customer) Program Advisor, Fannie Mae

If you're ready to take your expertise to the next level, the Experienced KYC (Know Your Customer) Program Advisor role at Fannie Mae in Plano, TX might be your perfect match! Join a team passionate about making homeownership accessible to millions—an exciting opportunity where each day presents unique challenges and rewards. You'll lead our KYC program, implementing best practices to identify potential risks while working alongside supportive colleagues who genuinely care about delivering results. In this role, you will be at the forefront of financial crimes compliance, guiding the team with your deep knowledge of Customer Due Diligence (CDD) as you assess and mitigate risks that could impact our organization’s reputation and security. Collaborating closely with business partners, you'll ensure the successful deployment of KYC controls across various lines of business. Your analytical skills will shine as you evaluate processes, develop Key Risk Indicators (KRIs), and create efficient escalation protocols to keep management informed. Fannie Mae offers you the flexibility and support you need to thrive in this role, making it easy to adapt to a changing regulatory landscape. With a commitment to fostering diversity and inclusivity, Fannie Mae values your contributions and encourages your professional growth. If you're looking for a place where your expertise can truly make a difference, consider joining us on this journey to promote fair and affordable housing finance as an Experienced KYC Program Advisor.

Frequently Asked Questions (FAQs) for Experienced KYC (Know Your Customer) Program Advisor Role at Fannie Mae
What are the responsibilities of the Experienced KYC Program Advisor at Fannie Mae?

As an Experienced KYC Program Advisor at Fannie Mae, your primary responsibilities include leading the KYC program by implementing Customer Due Diligence (CDD) best practices. You will evaluate potential risks to the enterprise and work closely with business partners to ensure KYC controls are effectively deployed. Collaboration is key, as you'll assess the impact of risks, develop Key Risk Indicators (KRIs), and create escalation protocols to facilitate timely communication with management. This role requires not just analytical skills, but also a passion for fostering an inclusive and compliant environment.

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What qualifications are required for the Experienced KYC Program Advisor position at Fannie Mae?

To excel in the Experienced KYC Program Advisor role at Fannie Mae, you should have a minimum of six years of related experience with a strong understanding of BSA/AML/OFAC compliance regulations. An ACAMS certification is also essential. Experience in developing and managing KYC/CDD programs at large financial institutions will be beneficial, as well as strong analytical and organizational skills. Leadership experience in executing risk management frameworks and conducting training will further enhance your application.

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How does Fannie Mae's KYC Program Advisor position handle risk assessments?

In the Experienced KYC Program Advisor role at Fannie Mae, you'll play a crucial role in identifying and evaluating risks through comprehensive risk assessments. You’ll lead control evaluation activities and employ a risk management framework to ensure that all business processes are assessed for vulnerabilities. Your findings will help in crafting comprehensive reports to inform senior management and in developing action plans to mitigate identified risks effectively.

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What personal qualities are valued in the Experienced KYC Program Advisor role at Fannie Mae?

Fannie Mae seeks candidates for the Experienced KYC Program Advisor role who possess strong analytical abilities, attention to detail, and excellent organizational skills. Moreover, effective communication is vital as you'll be presenting complex findings to various stakeholders. Your ability to manage competing priorities and collaborate with diverse teams is highly valued, along with a genuine commitment to fostering an inclusive workplace.

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What growth opportunities exist for the Experienced KYC Program Advisor at Fannie Mae?

As an Experienced KYC Program Advisor at Fannie Mae, you will encounter significant opportunities for career advancement. The role not only positions you at the forefront of compliance within the financial services sector but also allows you to take part in developing innovative strategies as the regulatory landscape evolves. Fannie Mae supports professional growth through ongoing training, mentorship, and networking opportunities within a diverse and inclusive environment.

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Common Interview Questions for Experienced KYC (Know Your Customer) Program Advisor
How do you approach developing a comprehensive KYC program?

To develop a comprehensive KYC program, I start by assessing regulatory requirements and existing risks within the organization. Collaborating with cross-functional teams ensures that business needs are understood, and effective control measures are in place. It's essential to establish clear protocols for customer due diligence and risk assessments while remaining adaptable to evolving regulations.

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Can you explain your experience managing compliance risks?

In my previous roles, I have managed compliance risks by conducting thorough risk assessments, implementing monitoring systems, and ensuring that all team members are trained on the latest regulatory updates. I also develop policies that reflect compliance measures and monitor their effectiveness regularly, making adjustments as necessary to mitigate risks.

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What challenges have you faced while implementing KYC controls?

One significant challenge I've faced is adapting to evolving regulations and varying interpretations across financial institutions. To overcome this, I foster open communication with my team and stakeholders to ensure everyone understands the controls and remains compliant. Continuous training and updating our processes help us stay ahead of compliance challenges.

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How do you evaluate the effectiveness of a KYC program?

I evaluate a KYC program's effectiveness by tracking Key Risk Indicators (KRIs) and analyzing the results of audits and assessments. This quantitative data, combined with qualitative feedback from team members and stakeholders, provides insight into areas for improvement. Regular reviews of the KYC program ensure it remains aligned with best practices and regulatory standards.

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Describe a time when you had to present findings to senior management.

In my previous role, I was tasked with presenting a comprehensive risk assessment to senior management. I thoroughly prepared by creating a visually engaging presentation that outlined the risks identified, recommendations, and potential impacts on the organization. I also anticipated questions and crafted succinct answers to facilitate a productive discussion.

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How do you ensure your team understands compliance regulations?

I ensure my team understands compliance regulations through regular training sessions and workshops, where we discuss recent updates and their implications for our KYC program. Additionally, I encourage mentorship and provide resources for self-study. Open dialogue within the team allows members to ask questions and share insights, enhancing our collective understanding.

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What role does technology play in your KYC compliance strategies?

Technology plays a crucial role in enhancing KYC compliance strategies. I leverage data analytics and automated systems to identify potential risks and streamline the customer due diligence process. These tools not only improve efficiency but also enable us to maintain a higher level of accuracy in monitoring compliance.

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How do you stay current with KYC regulations?

I stay current with KYC regulations through continuous education, including attending industry conferences, webinars, and subscribing to relevant publications. Networking with industry professionals also helps me stay informed about emerging trends and best practices in compliance, which I then share and discuss with my team.

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What strengths do you bring to the Experienced KYC Program Advisor role?

My strengths include my analytical mindset, attention to detail, and excellent communication skills. I also have a proven track record of effectively collaborating with teams to successfully implement compliance frameworks. My experience working with diverse stakeholders allows me to present findings clearly and build consensus around necessary actions.

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How do you manage competing priorities in a KYC Program?

Managing competing priorities in a KYC program requires strategic planning and effective time management. I prioritize tasks based on urgency and the potential impact on compliance. By delegating responsibilities and leveraging team strengths, I ensure that all critical elements are addressed while maintaining compliance standards.

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Fannie Mae’s mission is to facilitate equitable and sustainable access to homeownership and quality, affordable rental housing across America.

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Full-time, hybrid
DATE POSTED
March 23, 2025

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