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Category Sales Specialist

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Category Sales Specialist to support our Waterworks business group!

Responsibilities:

  • Build and maintain consultative sales relationships with new and existing clients, including business development initiatives, providing product suggestions and expertise, and collaborating with clients and internal partners at all levels to promote Ferguson products

  • Hold training events, both large group and one on one. Training is a combination of product knowledge, selling skills and understanding of pertinent reports and scorecards.

  • Partner with outside sales teams to provide technical product knowledge, including specs, capacities, and pricing information directly to clients

  • Implement category initiatives to improve market share within diverse business markets

  • Act as technical subject matter specialist for products

  • Develop and maintain vendor relations

  • Collaborate with operations team to help maintain and control inventory levels

  • Continually improve sales skills and product knowledge

Qualifications:

  • 2+ years of Waterworks industry experience or product knowledge is preferred

  • Computer proficiency including use of Microsoft applications and navigating multiple software systems, required

  • Ability to build PowerPoint presentations and coordinate, facilitate, and lead in-person and remote training sessions, needed

  • Excellent interpersonal skills, and the ability to communicate ideas in both technical and user-friendly language

  • High level attention to detail, including ability to maintain changing pricing information and product specs

  • Autonomous with strong time-management and organizational skills

  • Hard-working, courteous, and articulate

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$3,600.00 - $7,791.30

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Average salary estimate

$68347.8 / YEARLY (est.)
min
max
$43200K
$93495.6K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Category Sales Specialist, Ferguson

Ferguson, a leading provider of quality supplies since 1953, is on the lookout for a passionate Category Sales Specialist to join our Waterworks business group in West Lebanon, NH. In this role, you'll be the go-to person for building and maintaining strong consultative sales relationships with both new and existing clients. You will proactively support business development initiatives, offering product suggestions and technical expertise, while collaborating with internal partners at all levels. Your contributions will directly influence our mission to simplify complex projects for our customers, making a significant impact along the way. Expect to hold engaging training events that cover everything from product knowledge to effective selling skills, tailored to enhance client understanding. You'll work closely with outside sales teams to share invaluable technical information and contribute to strategies that improve our market presence. As a Category Sales Specialist, you'll also play a vital role in developing vendor relations and collaborating with operations teams to maintain optimal inventory levels. We're looking for someone who is not just skilled, but also brings a friendly, dynamic energy to our team. If you have 2+ years of experience in the Waterworks industry and expertise in using Microsoft applications, let’s build something meaningful together at Ferguson!

Frequently Asked Questions (FAQs) for Category Sales Specialist Role at Ferguson
What are the primary responsibilities of a Category Sales Specialist at Ferguson?

As a Category Sales Specialist at Ferguson, your primary responsibilities include building and maintaining consultative sales relationships with clients, contributing to business development initiatives, providing product expertise, and collaborating with internal teams. Training clients on product knowledge and sales techniques is essential, along with acting as a technical subject matter specialist and assisting with inventory management.

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What qualifications are needed for the Category Sales Specialist position at Ferguson?

To qualify for the Category Sales Specialist role at Ferguson, candidates should ideally have at least 2 years of experience in the Waterworks industry or possess relevant product knowledge. Furthermore, proficiency in Microsoft applications, strong communication skills, and a knack for training are critical. Attention to detail and organizational skills are also important attributes for successful candidates.

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How does Ferguson support the well-being of its Category Sales Specialists?

Ferguson is dedicated to the well-being of its associates, offering a holistic approach to benefits. Category Sales Specialists can enjoy benefits like health, dental, and vision insurance, a 401(k) with company matching, mental health support, and additional inclusive enhancements. This commitment creates a supportive environment that values both hard work and personal well-being.

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What is the typical salary range for a Category Sales Specialist at Ferguson?

The pay range for a Category Sales Specialist at Ferguson is approximately $3,600.00 to $7,791.30 monthly. This range may vary based on local and state wage regulations, and the position is also eligible for bonus or incentive plans, making it both competitive and rewarding.

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What skills are essential for a Category Sales Specialist's success at Ferguson?

Success as a Category Sales Specialist at Ferguson requires excellent interpersonal skills, the ability to communicate complex ideas clearly, and strong organizational abilities. Moreover, being autonomous and possessing time management skills can greatly enhance job performance. Continuous improvement in sales skills and product knowledge is also highly encouraged.

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Common Interview Questions for Category Sales Specialist
Can you describe your sales experience related to the Waterworks industry?

In responding to this question, emphasize any direct experience you have with Waterworks products or services. Highlight sales achievements, how you built client relationships, and any particular strategies you used to succeed in the industry.

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How do you approach building and maintaining client relationships?

Discuss your strategies for developing trust and rapport with clients. Focus on the importance of communication, understanding client needs, and providing tailored solutions that resonate with them to keep the relationship strong.

Join Rise to see the full answer
What methods do you use to train and educate clients on product offerings?

Share your methods for conducting both group and individual training sessions. Discuss how you adapt your teaching style based on the client's prior knowledge and ensure they feel comfortable with the products and their applications.

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How do you stay updated on industry trends and product knowledge?

Mention specific resources you utilize to keep informed, such as industry publications, online training courses, and participation in professional groups or forums that focus on Waterworks and related technologies.

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Can you give an example of how you improved market share for a product in your previous roles?

Provide a specific case where you implemented a marketing strategy or sales initiative that led to measurable growth. Use metrics like sales figures or percentage increases to quantify success.

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How do you handle objections from clients during the sales process?

Explain your approach to handling objections by focusing on active listening, understanding the client's concerns, and responding with suitable solutions or benefits that meet their needs.

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What is your experience with using CRM software and other sales tools?

Detail your familiarity with different CRM systems and sales tools you've used. Describe how these tools enhanced your productivity and organization, along with examples of how they supported your sales processes.

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How do you collaborate with other sales teams or departments?

Share your experience working cross-functionally with internal teams. Highlight the importance of communication, sharing insights or data, and how you’ve successfully collaborated to meet organizational goals.

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What do you consider the most important qualities in a sales role?

Discuss qualities like persistence, adaptability, strong communication skills, and an enthusiasm for solving problems. Relate these back to how they contribute to success in a sales-driven environment.

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Why do you want to work at Ferguson as a Category Sales Specialist?

Express your admiration for Ferguson’s mission, values, and commitment to quality. Highlight how you align with their approach to customer service and your excitement about contributing to their Waterworks business group.

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Since 1953, Ferguson has been a source of quality supplies for a variety of industries, each working together to help build better infrastructure, better homes and better businesses. As a leading value-added distributor of residential and commerci...

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DATE POSTED
April 24, 2025

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