UX Writer, Developer Tools

As a UX Writer at Figma, your responsibilities include contributing to the overall strategy for Figma's developer experience, delivering clear storytelling related to product needs, creating user experiences through content and prototypes, and collaborating with cross-functional teams. You will also oversee language across our product suite, building vital artifacts like glossaries to ensure a cohesive experience.

To qualify for the UX Writer position at Figma, you should have at least 5 years of experience in UX writing, design, or engineering, a solid grasp of the English language, and a strong understanding of coding concepts. Experience crafting intuitive storytelling and simple language solutions for complex users' needs is critical for success in this role.

While it's not a strict requirement, having background experience as a software engineer or in a developer role could be beneficial when applying for the UX Writer position at Figma. This knowledge can enhance your understanding of both design and technical challenges, ultimately improving the developer experience we aim to create.

A UX Writer at Figma can significantly impact the product development process by ensuring that user-centric language is employed throughout our tools. By crafting clear and concise content, you'll help bridge the gap between design and development, ultimately improving how our users interact with our products and fostering collaboration across teams.

Figma fosters a collaborative and innovative work environment for UX Writers. You’ll work closely with a dynamic group of product managers, engineers, designers, and researchers in a culture that values growth and learning. The option for remote work on the East Coast also highlights Figma's commitment to flexibility and work-life balance.

When answering this question, emphasize your approach to understanding the user's needs and pain points. Discuss your methods for gathering user feedback, working cross-functionally, and iterating on content based on user testing results to create engaging and effective UX writing.

It's essential to establish a clear writing style guide that outlines the tone, terminology, and language to be used. Mention your experience in developing glossaries and taxonomies, and how you collaborate with teams to ensure everyone adheres to these standards in their communications.

Address this question by sharing a specific challenge related to complex topics or team dynamics. Discuss how you navigated these challenges through collaboration, creative problem-solving, and effective communication, demonstrating your resilience and adaptability.

Emphasize the importance of open communication and empathy in collaboration. Share examples of how you've successfully worked with diverse teams in the past, highlighting your ability to listen, adapt, and integrate feedback into your writing process to create a seamless user experience.

You can mention the importance of balancing user needs with technical feasibility. Highlight your belief that successful collaboration requires clear communication, a shared vision among team members, and an ongoing commitment to user-centered design.

Provide a detailed example where you've taken intricate technical information and transformed it into straightforward language. Discuss your approach to understanding the technical details and how you tailored your communication to suit the user's knowledge level for improved clarity.

Share your passion for making design more accessible and your commitment to enhancing user experiences. Explain how the challenges of bridging gaps between complex concepts and user needs drives your creative process and motivates your work.

Discuss the metrics you would consider, such as user engagement, comprehension, and feedback from users and stakeholders. Explain the importance of utilizing analytics tools to measure the impact of your content and continuously improve your writing.

Mention specific tools you are familiar with that assist in user experience writing, such as design software, content management systems, and collaboration platforms like Figma. Highlight how these tools streamline collaboration and improve your writing processes.

Explain your strategies for staying informed about industry trends, such as attending webinars, following thought leaders, participating in writing workshops, and engaging with communities like design circles. This shows your commitment to continuous learning and professional growth.