Senior Product Manager

The Senior Product Manager at First Circle is responsible for leading critical product initiatives from concept to launch. This includes owning key product metrics, aligning priorities across engineering, design, and business teams, and leveraging data to identify opportunities and solve complex problems. This role is pivotal in driving both business growth and customer success.

To be considered for the Senior Product Manager position at First Circle, candidates should have 4-8 years of experience in analytical, problem-solving roles such as Product Management or Strategy. Strong analytical skills, strategic thinking, and an outcome-driven mindset are essential. Experience in fintech or SME lending is a plus, but not required.

Yes, the Senior Product Manager role at First Circle involves periodic travel to Southeast Asia to work closely with teams on the ground. This is an essential aspect of understanding local markets and ensuring product success.

At First Circle, the work environment is defined by a high-performance culture that values top-notch efforts and strategic thinking. The team emphasizes extreme ownership and is dedicated to continuous improvement, making it both challenging and rewarding.

Absolutely! First Circle offers flexibility to work remotely for the Senior Product Manager role, along with opportunities for travel. This allows you to maintain a work-life balance while also engaging deeply with the team's projects.

When prioritizing product initiatives, it's crucial to consider factors like business impact, customer needs, and resource availability. I would use a framework to assess each initiative's potential ROI while also consulting with stakeholders to align on priorities.

Effective cross-functional collaboration involves clear communication, regular updates, and compromise. I always make an effort to understand other departments' priorities and challenges to foster a cooperative working environment.

I have found tools like Google Analytics, Tableau, and A/B testing software to be incredibly valuable. These tools help me gather insights into user behavior, assess product performance, and make data-driven decisions.

In a previous role, we faced declining user engagement. I led an analysis that revealed key pain points in the onboarding process. After implementing targeted changes, we saw a 30% increase in user retention, demonstrating the importance of a data-driven approach.

The most important metrics for product success usually include user engagement, conversion rates, and customer satisfaction scores. These help gauge how well a product is resonating with users and its overall impact on the business.

I view user feedback as a critical part of the development process. It allows me to understand users' needs and iterate on our products accordingly. I ensure that feedback loops are established throughout the product lifecycle.

While I have worked primarily in product management across various sectors, my experience in fintech stems from managing a budgeting tool that helped users track expenses and integrate banking services, which provided valuable insights into customer behavior.

My approach is to set clear deadlines, maintain open lines of communication with the team, and break down projects into manageable tasks. This ensures we stay on track and can address any roadblocks promptly.

To align products with business goals, I involve stakeholders in the planning stages, establish clear objectives for each product initiative, and continuously measure our progress through KPIs to make necessary adjustments.

A successful Senior Product Manager not only possesses strong analytical and strategic thinking skills but also demonstrates exceptional communication and leadership abilities. They are proactive about seeking input, driving collaboration, and maintaining a focus on delivering real impact.