Global Operations Specialist- Recent Grad

As a Global Operations Specialist at Flexport, your main responsibility will be to handle the entire shipment lifecycle for ocean and air freight. This includes booking shipments, maintaining communication with transportation partners, and ensuring that all operations adhere to the company’s high-quality standards.

Flexport encourages recent graduates and those with an Associate's or Bachelor's degree to apply for the Global Operations Specialist position. While 1+ year of relevant experience is preferred, a strong team-centric mindset and attention to detail are key attributes that will help you thrive in this role.

Strong written and verbal communication skills, proficiency in Google Suite or Microsoft Suite (particularly Excel), and a keen attention to detail in a fast-paced environment are essential for a Global Operations Specialist at Flexport. Additionally, having a 'compliance first' attitude is crucial due to the heavily regulated nature of the industry.

Flexport values internal growth and often promotes from within, offering Global Operations Specialists the chance to advance their careers. Opportunities may include relocating internationally as the company expands its market presence, allowing for unique professional journeys.

At Flexport, we support employee development through immersive training in our company culture and operations. This groundwork helps Global Operations Specialists master the logistics processes, and we also have metrics to identify areas for personal growth and performance improvement.

When answering this question, focus on a specific project and outline your role, the challenges faced, and the results achieved. Highlight your teamwork skills, ability to stay organized, and any specific outcomes that benefited your team or organization.

Demonstrate your methodical approach to task prioritization by discussing how you assess deadlines, analyze task importance, and leverage tools or lists to stay organized. Mention any relevant experience in handling multiple priorities effectively.

Share your passion for global trade and logistics, and articulate how Flexport's mission and values resonate with you. Discuss your eagerness to be part of a team that drives innovation in supply chain solutions.

Explain your proactive approach to communication, emphasizing the importance of keeping all stakeholders informed. Discuss how you would troubleshoot the issue and implement solutions to minimize the impact of potential delays.

Mention any experience with data management tools, logistics software, Google Suite, or Microsoft Excel. Highlight how you've utilized these tools for data tracking, analysis, or reporting in past experiences.

Discuss the importance of accurate data in ensuring smooth operations, compliance, and client satisfaction. Share how you prioritize maintaining data quality in your previous roles or academic experiences.

Provide a specific example of your approach to conflict resolution. Highlight your communication skills, emotional intelligence, and ability to find common ground to achieve a positive outcome.

Explain your understanding of regulatory requirements in logistics, and discuss the processes you follow to ensure all tasks are completed within compliance guidelines. Show your commitment to upholding these standards.

Express your knowledge of Flexport's mission and how it transforms global commerce. Discuss how their technology and services empower businesses to succeed in trade, demonstrating your enthusiasm for the company's goals.

Share your personal motivation strategies, such as goal setting and positive reinforcement. Provide examples of how you've used these methods in the past to maintain high levels of performance and engagement in your work.