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Software (SAAS) Product Management Coordinator / Specialist

Be Part of a Mission-Driven Team

At Foundry for Good, we don’t just build businesses—we build businesses that do good. Across our family of brands, we support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change.

Here’s why you’ll love working with us:

  • Stability & Growth: We’re 100% self-funded, with no outside investors or debt, meaning long-term stability and thoughtful growth.

  • People-First Culture: Our 95%+ employee retention rate reflects our commitment to competitive pay, respect, and career development.

  • Global Collaboration: Work with talented team members in the US and the Philippines who share your drive for excellence and impact.

  • Mission-Focused Work: Every role here supports organizations making the world a better place.

If you’re ready to grow your career while making a difference, we’d love to hear from you!

About the Role and Company:

We are seeking a Software (SAAS) Product Management Coordinator / Specialist to join our remote team. This full-time role is catered to individuals residing in the Philippines. You will support a robust development team, manage product documentation, and coordinate with stakeholders to enhance our software offerings. Your role is pivotal in administering our security training program and pushing for industry-standard certifications.

With 50+ Filipino team members already thriving in our company, we are excited to expand this growing team with new talent!

Responsibilities:

- Facilitate Scrum events with the development team.

- Create and maintain product documentation.

- Organize meetings with clients, partners, and internal teams.

- Process product feedback into actionable development suggestions.

- Write various product communications, including emails and blogs.

- Assist with website launches and wireframing in collaboration with developers.

- Administer security training and pursue security certifications.

Wages

  • Hourly compensation is in $USD

  • We offer a competitive salary reflecting experience and skills

  • Aside from the base salary, there will also be an additional company contribution to go towards health insurance and additional benefits that you buy on your own

  • Target 42.5 billable hours per week

  • Additionally, you accrue Life Leave which can optionally be cashed in each year adding to your earnings

Meet the Team

We currently have 50+ team members who live in the Philippines who have been fantastic team members and we’re excited to add new team members to this new role!

Meet our PH Team Members

Requirements

Location

  • This is a work-from-home setup. 

  • You would work a split shift (approximately 8am-1pm EST and then 9pm-1am EST)​

What Makes a Strong Candidate

  • Based in the Philippines with consistent availability for a long-term role.

  • Exceptional organizational skills and a willingness to learn.

  • Interest in and talent for writing a variety of content.

  • Experience in website development and information security is highly regarded.

  • Familiarity with Agile/Scrum product management frameworks.

As a small growing business, there are a few traits unique to our business that individuals should consider before applying.

  • You must love the idea of giving back to the community and nonprofits. There are thousands of jobs. If being involved in the success of nonprofits is something you’re truly passionate about, this could be a great role.

  • You must be extremely comfortable with change. As a small growing company, decisions can be made over a weekend and fully implemented by early the next week. Whether that’s new systems, new processes, or new approaches, we look for individuals who can adapt and thrive.

  • You must believe that the best contributors should get better rewards. As a company, we believe in paying people based on the value they generate at the business.

  • You must be willing to disagree and commit. As a growing business, there will be lots of decisions that get made and changes that occur during your time at the company. Some of which you’ll agree with and some you won’t, we strongly believe that the best team members have the ability to disagree and commit (i.e., going with a decision after it has been made regardless of whether or not you agree).

  • You must believe the status quo is unacceptable. As a growing company and as individuals, we believe the status quo is unacceptable. Everyone should be relentless in striving to be the best version of themselves and figure out ways to create more value at the company, enhance our client's results, and grow professionally. The question should always be “How can I be better” rather than “How can expectations be adjusted”.

We also need you to:

  • Be able to work independently and have a proven ability to work in a fast-paced environment

  • Have excellent written & verbal communication skills

  • Have a demonstrated ability to learn new things quickly and think on your feet

  • Can work through obstacles and challenges

  • Be highly organized with strong time management skills

  • Be results driven and goal-oriented

Benefits

Paid vacation time

  • 20 days accrued annually

  • These paid days off each equate to 8.0 hours of billable time.

  • Expect to use 5 of the days during the Christmas – New Year’s period.

Paid sick time

  • 5 sick days off annually

Paid life leave*

  • 15 days accrued annually.

  • Once per year in December, you can cash out any accrued life leave time.

*Life Leave allows team members to use their holidays as it’s meant to be – a break – whilst knowing they’ve got the breathing space to tap into extra leave for the planned and unplanned life moments. 

Paid holidays

  • You have 7 paid US holidays.

Additional benefits

  • Bereavement Policy

  • Employee Giving Programs (Matching Gift Program, Volunteer Grant Program, etc)

What You Should Know About Software (SAAS) Product Management Coordinator / Specialist, Foundry for Good

At Foundry for Good, we’re on a mission to create impactful software and strategies that help nonprofits and mission-driven organizations make the world a better place. We are currently looking for a Software (SAAS) Product Management Coordinator / Specialist to join our vibrant team in the Philippines. This full-time remote role is perfect for someone who thrives in a supportive, mission-focused environment and is excited about the potential to grow their career while making a difference. As a part of our dynamic community, you’ll facilitate Scrum events with our development team, maintain product documentation, and coordinate vital meetings with stakeholders. Your contributions will be crucial in processing product feedback into actionable insights, assisting with website launches, and administering our security training program. You’ll be working with a talented team that values stability and growth without outside investments, allowing for thoughtful developments in a people-first culture. Your engaging responsibilities will include writing communications that resonate with our audience, organizing project-related tasks effectively, and pursuing industry-standard certifications. At Foundry for Good, we believe in rewarding talent based on value generation while fostering a culture of continuous improvement, so if this resonates with you, we’d love for you to join our mission-driven team!

Frequently Asked Questions (FAQs) for Software (SAAS) Product Management Coordinator / Specialist Role at Foundry for Good
What are the responsibilities of the Software (SAAS) Product Management Coordinator at Foundry for Good?

As a Software (SAAS) Product Management Coordinator at Foundry for Good, your core responsibilities include facilitating Scrum events, maintaining comprehensive product documentation, organizing critical meetings with clients and team members, processing product feedback into actionable development suggestions, writing various product communications, assisting with website launches, and managing our security training program.

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What qualifications do I need to apply for the Software (SAAS) Product Management Coordinator position at Foundry for Good?

Candidates applying for the Software (SAAS) Product Management Coordinator role at Foundry for Good should be based in the Philippines and possess exceptional organizational skills. Having familiarity with Agile/Scrum frameworks, experience in website development and information security, and an interest in writing diverse content is highly regarded.

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What is the work culture like for the Software (SAAS) Product Management Coordinator at Foundry for Good?

The work culture at Foundry for Good is mission-focused and people-first. We boast a high employee retention rate, where team members are valued for their contributions and encouraged to grow both personally and professionally. Our supportive environment thrives on collaboration, especially with our talented teams in the US and the Philippines.

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How does Foundry for Good support employees in the Software (SAAS) Product Management Coordinator role?

Foundry for Good supports its Software (SAAS) Product Management Coordinator through competitive compensation, paid vacation, sick leave, life leave, and a variety of additional benefits. Our commitment to employee well-being also includes a matching gift program and volunteer grants to foster community engagement.

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What makes a strong candidate for the Software (SAAS) Product Management Coordinator position at Foundry for Good?

A strong candidate for the Software (SAAS) Product Management Coordinator position at Foundry for Good will be someone who is adaptable, loves giving back to the community and nonprofits, has a proactive mindset towards achieving excellence, and embraces change with a willingness to grow and learn.

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Common Interview Questions for Software (SAAS) Product Management Coordinator / Specialist
What role will you play in facilitating Scrum events as a Software (SAAS) Product Management Coordinator?

In your response, emphasize your understanding of Scrum methodology and describe specific strategies you would employ to facilitate events, such as ensuring active participation, fostering teamwork, and utilizing tools that boost productivity and communication.

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How do you prioritize tasks when managing product documentation?

To effectively answer, detail your organizational strategies, like creating priority lists or using project management tools, and how you ensure all documentation meets the team and client’s needs efficiently.

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Can you describe your experience with writing product communications?

Share specific examples of past communications you’ve crafted, such as emails or articles, and highlight how you tailor your writing to resonate with different audiences, ensuring clarity and engagement.

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What process do you follow to gather and analyze product feedback?

Explain your methodology for collecting feedback, whether through surveys, direct interactions, or team discussions, and how you translate this feedback into actionable development suggestions that align with business goals.

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How do you manage the security training program in a remote setting?

Discuss your approach to administering training, emphasizing communication channels, resources used, and any innovative techniques you apply to ensure high engagement and effectiveness in a remote context.

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What strategies do you use to ensure effective collaboration across teams?

Talk about the importance of open communication, regular check-ins, and utilizing collaboration tools to bridge gaps between teams and create a cohesive remote work environment.

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How do you handle changes to project scope quickly and efficiently?

Provide insights on your adaptability and problem-solving skills, discussing specific instances where you effectively managed scope changes and what tools or methods you used to minimize disruptions.

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What is your experience with information security in a software environment?

Reflect on your familiarity with security practices, any relevant certifications, and how you’ve applied security measures in your previous roles to protect sensitive information and maintain compliance.

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Can you talk about a time you had to manage multiple projects at once?

Share a story that highlights your organizational and time management skills, emphasizing key strategies that helped you prioritize and execute projects effectively without compromising quality.

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What attracted you to apply for the Software (SAAS) Product Management Coordinator position at Foundry for Good?

Express your passion for contributing to meaningful work in a mission-driven company and why Foundry for Good's values and culture resonate with you, along with your eagerness to support nonprofits.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 15, 2025

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