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L1 Product Manager - Rebates Co-Pilot

About Super.com


We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  


We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.


About this team 

The Product management team at Super.com is a high-performing and fast-paced team of product managers who are passionate about creating meaningful, impactful products that help our millions of customers experience more of what life has to offer. We champion the three key pillars of successful products: data driven business outcomes, true understanding of who our customer is, and integration of magic. We are guided by “truth-seeking”, where our thirst for data driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to uncover what our customers and the business need, how to build it, when and why to build it, and then help guide the execution to see it come to reality. We experiment routinely, and look for insights from quantitative and qualitative data wherever we can get it. We create the roadmap for where the product is going, assess the impact it has on our customers and business, and ensure Super.com is a world class product loved by millions of people. If you’re looking for a place to be challenged, be data driven, experiment, and push product strategy forward, this is it!


About this role

This is the perfect role for product managers who are newer in their career and ready to shine. As the co-pilot for the Rebate MAT (Mission Aligned Team), you will help acquire, engage, and retain new Super+ members. You’ll collaborate daily with designers, product managers, and engineers, and you’ll interface with the General Manager of Membership, the head of product, and your Group Product Manager. Primarily, you’ll help the team leads drive experiments, drive forward PRDs, research new opportunities, and manage the backlog. You’ll generate reports and share your discoveries and insights with the team. You’ll also oversee small to medium-scale projects related to retaining and generating value for Super+ customers. We are looking for someone who loves to execute, can collaborate in ambiguous waters, and can be given multiple challenges at the same time and thrive. We want someone with a strong bias for action, takes ownership, and comes with solutions to problems we didn’t know existed. The teammate that will thrive in this role has excellent written, oral, and presentational skills, and has the confidence and data-drive nature to disagree and debate when necessary. This person is also joining a team committed to changing the landscape of finance for the underbanked and underserved in North America. If this sounds like you, let’s talk!


Responsibilities
  • Create PRDs & Experiments - Work with the designers, data, and MAT leader to start, lead, and complete various PRDs and Experiments so that execution and forward momentum is prioritized. 
  • Project Management - Assist MAT leads in the project management of the backlog. Help drive individual projects (as a project owner) and ensure the PRDs & Experiment projects in the pipeline are running smoothly, communicating with designers, engineers, and other stakeholders. 
  • Lead Ceremonies - Lead sprint and MAT lead ceremonies where necessary for backlog grooming, sprint planning, and similar meetings. Work with the MAT lead and GPM on OKR updates and compiling results.
  • Research and Data Analysis - Speak with customers, dig into UXR data, create and compile research on competitors, dogfood the product, and participate in many other research work to drive quality decision-making. 
  • Compile & Share Insights - Conclude experiments, gather insights, and share learnings with the product team, your MAT teammates, and the broader vertical. Proactively seek opportunities where we have insight gaps, and create smoke tests, experiments, and research that can get signal on the truth.


Preferred Experience
  • 2+ years in B2C product management or similar roles.
  • Previous experience working directly with engineering and design teams and having shipped products to market. 
  • Experience building and iterating on MVP features and experience working with products in 0 to 1 stages and 1 to 10 growth stages. 
  • Project management and agile experience (in any industry). 
  • Excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational).
  • Data driven analytical thinking, and back statements up with facts and examples. 
  • Ability to thrive in ambiguity with a strong bias for action.
  • Humble, flexible, and willing to jump in on exciting, front-line projects and less glamorous tasks. 


Nice to have
  • Background in data analytics.
  • Solid understanding of product management principles (e.g. Reforge, PMMC fit, etc)
  • Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite
  • Background in consumer, mobile, and fintech
  • Deep understanding of subscription and membership models and space.
  • Experience with UXR and customer, competitive, and market research.


We’ve got you covered
  • Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets  
  • We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms 
  • Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite 
  • We welcome new family additions with generous parental leave and a flexible return-to-work plan
  • This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits


$72,000 - $139,000 a year
As part of our compensation philosophy at Super.com we partner with a third party to benchmark roles based on geographic location. For US applicants, you will be informed of which Tier applies to you in the initial call with our Talent Team.

Tier 1 USD $98,000- $139,000USD(SF, NYC, Seattle)
Tier 2 USD $83,000- $126,000USD
Tier 3 USD $72,000- $122,000USD

We Believe in Equal Opportunity 


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 


Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

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CEO of Super.com
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Hussein Fazal
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Average salary estimate

$105500 / YEARLY (est.)
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$72000K
$139000K

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What You Should Know About L1 Product Manager - Rebates Co-Pilot, Super.com

At Super.com, we're on a mission to maximize the lives of our customers and our employees, and we’re excited to welcome an L1 Product Manager - Rebates Co-Pilot to our dynamic product management team. If you’re relatively new to product management but passionate about delivering impactful solutions, this is your chance to shine! In your role, you’ll work closely with talented designers, engineers, and senior product managers to enhance our Super+ membership experience. You'll help drive experiments, maintain product requirement documents (PRDs), and manage our backlog, all while collecting valuable insights to share with the team. Think of yourself as a key collaborator who thrives in a fast-paced environment, ready to take ownership and propose solutions. If you enjoy digging into data and are not afraid of exploring the unknown, you’ll fit right in. Along the way, you’ll lead ceremonies, engage with stakeholders, and perform market research to understand the needs of our users better. The culture at Super.com is one that embraces experimentation and data-driven decision-making, so if you love to be challenged and want to help shape the future of financial products tailored for underserved communities, we encourage you to join us. Let's make a difference together while ensuring that your career gets the boost it deserves. It’s not just a job; it’s an opportunity to grow, learn, and be part of something bigger at Super.com.

Frequently Asked Questions (FAQs) for L1 Product Manager - Rebates Co-Pilot Role at Super.com
What are the primary responsibilities of an L1 Product Manager - Rebates Co-Pilot at Super.com?

As an L1 Product Manager - Rebates Co-Pilot at Super.com, your main responsibilities will include creating PRDs and experiments, project management for various initiatives, leading team ceremonies, conducting research and data analysis, and compiling insights from experiments. You'll work alongside designers, engineers, and senior product managers to ensure our membership products meet the needs of our users.

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What qualifications do I need to apply for the L1 Product Manager - Rebates Co-Pilot position at Super.com?

To apply for the L1 Product Manager - Rebates Co-Pilot role at Super.com, you should ideally have over 2 years of experience in B2C product management or a related field. Past experience working with engineering and design teams and a proven track record of shipping products to consumers will significantly enhance your application.

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What type of work environment can I expect at Super.com as an L1 Product Manager - Rebates Co-Pilot?

At Super.com, you can expect a flexible, remote-first work environment that emphasizes collaboration and innovation. The atmosphere is fast-paced and challenging, where learning and growth are celebrated, making it an ideal setting for an L1 Product Manager - Rebates Co-Pilot eager to make their mark.

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How does the L1 Product Manager - Rebates Co-Pilot impact Super.com's customers?

As the L1 Product Manager - Rebates Co-Pilot, your role is pivotal in acquiring, engaging, and retaining Super+ members. By spearheading experiments and project management, you'll directly contribute to enhancing the overall customer experience and maximizing the value provided to our users, particularly within the underserved financial landscape.

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What professional development opportunities does Super.com offer for the L1 Product Manager - Rebates Co-Pilot?

Super.com offers various professional development opportunities, including wellness budgets and personal development funds, to help you grow in your career. Your role as L1 Product Manager - Rebates Co-Pilot will also include hands-on learning experiences in product strategy, project management, and data analysis, fostering an environment of growth and mentorship.

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Common Interview Questions for L1 Product Manager - Rebates Co-Pilot
Can you describe a challenging project you've managed as a product manager?

When answering this question, focus on a specific project where you encountered hurdles. Discuss how you identified the challenges, the steps you took to address them, and the ultimate outcome. Highlight your problem-solving skills and ability to collaborate with cross-functional teams.

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How do you prioritize tasks and manage a product backlog?

To effectively manage a product backlog, prioritize tasks based on their business impact, customer feedback, and feasibility. Discuss your approach to regular backlog grooming sessions, aligning with stakeholders, and how you leverage data insights to inform your prioritization process.

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How do you gather customer insights for product development?

In your response, mention methods like surveys, user interviews, competitive analysis, and data analytics. Explain how these insights guide your decision-making and help shape product features that directly meet your customers' needs.

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Describe a situation where you had to collaborate with a difficult team member.

Share a specific example where communication was key. Emphasize the importance of active listening, understanding different perspectives, and finding common ground to foster teamwork and achieve a shared goal.

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What is your approach to leading product experiments?

Discuss your framework for designing and executing product experiments, including establishing hypotheses, selecting metrics for success, and analyzing results. Emphasize the value of data-driven decision-making and continuous improvement through experimentation.

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How do you ensure effective communication with stakeholders?

Effective communication with stakeholders involves regular updates, using clear language to describe project progress, and actively seeking feedback. Provide strategies for managing expectations and fostering transparency throughout the product development lifecycle.

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What metrics do you consider crucial for determining a product's success?

Identify metrics relevant to product management, such as user engagement, retention rates, conversion rates, and overall revenue growth. Explain how you leverage these metrics to evaluate performance and make data-driven decisions for future iterations.

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How do you handle tight deadlines in product management?

In a high-pressure situation, maintaining focus is key. Discuss your ability to prioritize tasks, communicate with your team, and break projects into smaller, manageable segments to ensure that deadlines are met without sacrificing quality.

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What tools do you prefer for project management, and why?

Discuss the tools you have experience using, such as Jira, Notion, or Trello, and explain how they facilitate collaboration, project tracking, and documentation. Emphasize the importance of choosing tools that enhance productivity and team communication.

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Why do you want to work as an L1 Product Manager - Rebates Co-Pilot at Super.com?

Tailor your response to highlight your passion for product management and alignment with Super.com's mission to enhance the lives of its customers. Discuss what excites you about the role, the team, and the opportunity to contribute to meaningful, impactful products.

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DATE POSTED
January 15, 2025

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