Growth Associate

The Growth Associate at Garage plays a crucial role in onboarding new sellers to our platform. Responsibilities include partnering with co-founders and the sales team for outreach strategies, leading cold outreach initiatives, and managing the onboarding process for prospective customers across the U.S. The role also requires attending conferences and visiting customers directly, with some travel expected.

To apply for the Growth Associate position at Garage, candidates are expected to have 0-3+ years of experience in sales, marketing, or generalist roles, especially within venture-backed startups. It’s essential to possess a strong work ethic, an ownership mentality, and a willingness to learn and grow within the company.

Garage fosters a dynamic and entrepreneurial culture, emphasizing teamwork, excellence, and continuous learning. As a Growth Associate, you'll find yourself in an environment that values initiative and creativity, where taking bold actions and over-delivering on goals is celebrated! Our founders are dedicated to building a supportive team that thrives together and makes a meaningful impact.

The Growth Associate position at Garage is an in-person role located in New York City. Candidates will be working collaboratively in our Flatiron office, which is essential for the team synergy and direct engagement with co-founders and sales teams, aiding in the growth and development of our marketplace.

The Growth Associate role at Garage comes with a competitive salary ranging from $70,000 to $100,000, stock options, and comprehensive health, dental, and vision insurance for you and your dependents. You'll enjoy unlimited paid time off, a monthly wellness stipend, and the opportunity to participate in annual team offsite events, contributing to a well-rounded work-life balance.

When onboarding a new seller at Garage, I would start by understanding their needs and objectives. Building rapport and offering personalized guidance would be key. I’d utilize structured outreach combined with tailored resources to ensure a smooth transition onto our platform.

An effective cold outreach strategy could involve creating personalized emails referencing the seller's industry challenges and how Garage's marketplace solves those issues. Incorporating a strong value proposition and a clear call-to-action to encourage engagement is essential.

Working with startup teams is exhilarating because of the pace and the potential for innovation. I thrive in environments where I can contribute to transformational projects and collaborate with passionate individuals who share a vision for growth and impact.

I prioritize tasks by evaluating urgency and importance. Utilizing tools like task management software helps me stay organized. Regular reflection at the end of each day helps adjust priorities based on what’s most impactful for driving growth and achieving targets.

In my previous role, I once noticed a customer struggling with our platform's functionality. I took the initiative to set up a personal walkthrough session, ensuring they felt comfortable navigating it. This led to their successful engagement and positive feedback, strengthening our relationship.

Success in a growth role hinges on resilience and adaptability. A willingness to learn quickly and pivot strategies based on data insights is vital. Coupled with strong communication skills for outreach and relationship-building, these traits drive meaningful connections and sales.

I view rejection as an opportunity for growth. After facing a rejection, I analyze the process to understand what might have gone wrong. Seeking feedback when possible allows me to improve my approach and resilience, ensuring I stay motivated in future interactions.

Improving customer engagement involves personalized communication, timely follow-ups, and consistent education about product offerings. Regular feedback loops to gather customer insights help refine our approach and strengthen relationships, keeping them invested in our platform.

Garage’s marketplace model captivates me because it addresses a specific and crucial need in the community by facilitating the sale of surplus equipment. Being part of a solution that aids local governments and organizations speaks to my passion for making a tangible impact in our industries.

My ideal work environment is collaborative, dynamic, and supportive. I thrive in spaces that encourage creativity and open communication, allowing team members to share ideas and solutions that contribute to shared goals. I appreciate environments that value risk-taking and celebrate milestones.