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Patient Care Solutions Project Manager - Onsite/Hybrid

Job Description Summary

GE HealthCare has a wonderful opportunity to join our Patient Care Solutions Project Management team. You'll own the project management and implementation process for GEHC Patient Care Solutions products (Monitoring Solutions, Perioperative and Maternal Infant Care) including but not limited to sales order review, project planning and documentation, resource coordination, and issues resolution.

You will serve customers in the South region with regular customer travel including but not limited to Arkansas, Oklahoma, Kansas, Missouri, Texas, Louisiana, Mississippi, and Tennessee. The candidate must reside in one of these states, preferably in one of the following areas: Kansas City, St. Louis, Little Rock, Houston, or Austin.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

The Patient Care Solutions Project Manager is responsible for driving customer satisfaction and process productivity throughout the installation process and is the primary liaison between GE HealthCare and the customer.

  • Act as the primary liaison between GE HealthCare and the customer project teams.
  • Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract, coordination of GE and contract resources in the execution of GE responsibilities.
  • Creation of project implementation timeline with collaboration between customer, GE, and contract resources.
  • Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners and timing for completion.
  • Provide regular communications including project kick-off, regular status updates, and project closure including occasional customer site visits, and lead implementation team during clinical “GoLive” of the equipment.
  • Create, maintain, and route formal project documentation to project teams and key stakeholders, within a timely manner.
  • Maintain accurate project milestone date accuracy creating visible and predictable data for key business metrics and revenue forecasting.
  • Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.
  • Lead technical projects in the Information Technology/Digital space.
  • Work independently managing multiple projects and competing priorities to meet scheduled completion dates and customer expectations.

Required Qualifications:

  • Bachelor’s degree and a minimum 5 years of Project Management experience.
  • Minimum three years of experience leading cross-functional teams.
  • Demonstrated experience with large-scale project management where deadlines were met on or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience).
  • Demonstrate experience working effectively from a remote home office location.
  • Must have a valid driver’s license.
  • Ability to meet customer's vendor credentialing requirements.
  • Willingness to travel including overnight stays when necessary.

Desired Characteristics:

  • Master's degree or Project Management Certificate.
  • Knowledge or experience within the healthcare industry and GEHC products.
  • Proficient in Project Management Software (e.g., MS Project, Smartsheets).

#LI-CH3

#Hybrid

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

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What You Should Know About Patient Care Solutions Project Manager - Onsite/Hybrid, GE HealthCare

Are you ready to make a meaningful impact in healthcare? Join GE HealthCare as a Patient Care Solutions Project Manager! In this role, you'll be at the forefront of implementing vital medical technology solutions that enhance patient care across the South region, including states like Texas, Missouri, and Louisiana. Your mission will revolve around managing the entire project lifecycle for GE HealthCare's Patient Care Solutions products, from meticulous project planning and documentation to close collaboration with both the customer and internal teams. You'll lead the charge in ensuring equipment installations go smoothly and that our customers walk away satisfied. With responsibilities spanning from timeline creation to milestone tracking, your organizational skills and leadership will shine as you guide cross-functional teams towards success. You’ll need a blend of strong communication and problem-solving skills, along with at least five years of project management experience, ideally in the healthcare IT sector. By joining our innovative team, you’ll not only unlock your ambitions but also have the chance to contribute to a healthier world where every moment matters. So if you're a project management pro with a passion for improving lives, we want you to be part of our journey! CELEBRATE innovation, THRIVE on collaboration, and make a difference every day with GE HealthCare.

Frequently Asked Questions (FAQs) for Patient Care Solutions Project Manager - Onsite/Hybrid Role at GE HealthCare
What are the key responsibilities of a Patient Care Solutions Project Manager at GE HealthCare?

As a Patient Care Solutions Project Manager at GE HealthCare, you will manage the project implementation process for Patient Care Solutions products, acting as the bridge between the company and customer teams. Your role includes executing project plans, communicating progress, and ensuring equipment installations are completed on time while maintaining high customer satisfaction.

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What qualifications are required for the Patient Care Solutions Project Manager position at GE HealthCare?

To qualify for the Patient Care Solutions Project Manager role at GE HealthCare, candidates should have a Bachelor’s degree, a minimum of five years in project management, and experience leading cross-functional teams. Familiarity with healthcare IT and proficiency in project management software are highly desirable.

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What is the preferred work location for the Patient Care Solutions Project Manager role at GE HealthCare?

The Patient Care Solutions Project Manager at GE HealthCare should ideally reside in the South region, especially in cities like Kansas City, St. Louis, or Houston, as the role involves regular travel for customer interactions and project oversight.

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What skills does a Patient Care Solutions Project Manager at GE HealthCare need to be successful?

Success as a Patient Care Solutions Project Manager at GE HealthCare requires strong organizational skills, effective communication, and the ability to manage multiple projects simultaneously. Moreover, a solid understanding of the healthcare industry and technical project management skills are essential.

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Are there opportunities for professional development as a Patient Care Solutions Project Manager at GE HealthCare?

Yes, GE HealthCare values professional development for its employees, offering various growth opportunities and a collaborative work environment. As a Patient Care Solutions Project Manager, you will have access to resources and support to enhance your career in the healthcare technology field.

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Common Interview Questions for Patient Care Solutions Project Manager - Onsite/Hybrid
What approach do you take when managing multiple projects as a Patient Care Solutions Project Manager?

When managing multiple projects, my approach involves prioritizing tasks based on deadlines and customer needs. I regularly communicate with my teams to align on project goals and use project management tools to track progress and ensure transparency throughout the project lifecycle.

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How do you handle conflicts between team members during a project?

Conflict resolution is crucial in project management. I address conflicts directly by facilitating open communication between the parties involved and encouraging them to share their perspectives. Finding common ground and focusing on project objectives often leads to effective solutions.

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Can you describe an experience where you improved project efficiency?

In my previous role, I identified bottlenecks in the project execution process. By implementing a new project management software, we streamlined our communication and tracking, which resulted in improved efficiency and project milestones being achieved ahead of schedule.

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What is your experience with healthcare technology projects?

I have worked on several healthcare technology projects, including the implementation of electronic health record systems and medical device installations. This experience has given me a strong understanding of the unique challenges and requirements specific to the healthcare sector.

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How do you ensure customer satisfaction throughout the project lifecycle?

Ensuring customer satisfaction involves maintaining regular communication and managing expectations from the start. I proactively seek feedback during key milestones and address any concerns promptly so that customers feel involved and valued throughout the process.

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What role does documentation play in your project management process?

Documentation is vital for clarity and accountability. I ensure that all project documentation is timely, precise, and accessible to all stakeholders to avoid misunderstandings and to keep everyone on the same page about responsibilities and timelines.

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Describe how you prepare for a project kick-off.

Preparing for a project kick-off involves gathering all relevant stakeholders to discuss project objectives, expectations, and roles. I create an agenda outlining key topics and ensure everyone understands the project scope and deliverables for a successful start.

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What methods do you use to track project progress?

I use various project management tools to track progress, such as Gantt charts and status dashboards. These allow me to visualize timelines, identify potential delays early, and communicate progress updates effectively with the team and stakeholders.

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How do you manage risks in your projects?

I implement a risk management framework that involves identifying potential risks early on and developing mitigation strategies. Regularly reviewing risks with the team helps to stay proactive, ensuring that we can address issues before they escalate.

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What do you think is the most challenging aspect of being a Patient Care Solutions Project Manager?

One of the most challenging aspects is balancing the diverse needs of customers with internal project constraints like timelines and resource availability. It requires strong negotiation skills and a commitment to finding mutually satisfactory solutions.

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It is our mission to make healthcare better for the future wellbeing of everyone on the planet. From championing the impossible ideas to creating incredible innovations, we want to be at the forefront of game changing next gen solutions in healthc...

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DATE POSTED
March 29, 2025

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