Provider Relations Manager

As a Provider Relations Manager at Guaranteed Health, your primary responsibilities will include establishing strong relationships with various healthcare providers, planning and executing provider meetings, and formalizing referral partnerships. You will also maintain ongoing communications with provider leadership and collaborate closely with clinical teams to identify growth opportunities and improve partnerships.

To be considered for the Provider Relations Manager role at Guaranteed Health, candidates should have 5-8 years of related experience or education, preferably in a growth-oriented provider partnership role. A bachelor’s degree in healthcare administration or a related field is essential. Experience in a fast-paced, early-stage startup environment is a plus.

The Provider Relations Manager plays a vital role in improving patient care by building strong referral networks with providers, facilitating communications, and ensuring patients have access to necessary resources and support systems. This position is key to ensuring high-need patients receive timely and effective care.

Important skills for a successful Provider Relations Manager at Guaranteed Health include excellent communication and presentation abilities, a strong understanding of data analysis for provider partnerships, and a customer-centric approach to relationship management. The ability to build rapport and navigate unscripted conversations with providers is also crucial.

Yes, the Provider Relations Manager role at Guaranteed Health requires a willingness to travel up to 75% of the time. This travel is essential for attending meetings with providers and participating in networking events to establish and maintain strong professional relationships.

When responding to this question, focus on your passion for improving patient experiences and your alignment with Guaranteed Health's mission. Discuss specific aspects of the company’s approach to care that resonate with you and how your background makes you a good fit.

Use this opportunity to share specific examples of past successes in building and maintaining provider relationships. Highlight your approach to outreach, the strategies you used, and the positive impacts on patient care or organizational goals.

Explain your method for preparing an agenda, setting clear objectives, and ensuring follow-up after meetings. Provide an example of a meeting you facilitated successfully, including how you engaged participants and achieved desired outcomes.

Discuss specific metrics you track, such as referral rates or patient satisfaction scores, and how you communicate these insights to providers. Describe how you leverage data to promote improvements in partnerships.

Emphasize your conflict resolution and negotiation skills. Provide an example of a difficult situation you faced, how you approached it, and any outcomes that demonstrate your ability to maintain strong relationships even in challenging circumstances.

Talk about your outreach methods, such as personalized communication, follow-ups, and leveraging mutual connections. Share any successful campaigns you’ve executed to engage providers and build lasting partnerships.

Mention any relevant publications, industry groups, or networks you engage with to keep up with trends. Illustrate your commitment to professional development and how it informs your strategy in the Provider Relations Manager role.

Discuss your communication style and how you tailor your messages for different audiences. Emphasize the importance of clarity, active listening, and responsiveness.

Highlight your strategies for building trust, such as transparency, reliability, and consistent follow-ups. Share a specific example where your efforts helped strengthen a partnership.

Articulate your belief that patient care is at the core of healthcare partnerships. Discuss the impact of strong provider relationships on patient outcomes and how you aim to contribute to that as a Provider Relations Manager at Guaranteed Health.