A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.
Key responsibilities:
To be successful in the role as Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.
What you need to succeed:
Due to data policies, we only accept applications through career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
As a Sales Advisor at H&M, located in The Glen Shopping Centre, your main goal is to provide an outstanding customer experience that not only supports our sales but also makes every shopper feel valued. You’ll be the friendly face of H&M, helping customers find the perfect outfit while sharing your fashion expertise and passion for style. Your day-to-day tasks will include folding, hanging, and displaying garments to make our products irresistible, and efficiently processing stock to keep our sales floor fresh and inviting. You’ll also play a pivotal role in assisting customers with purchases and returns at the register, showcasing your excellent customer service skills. Teamwork is key here, so you’ll be encouraged to share your knowledge with your colleagues, fostering a supportive and collaborative work environment. To thrive in this role, you’ll need a customer-first mindset, flexibility, and the ability to adapt to ever-changing circumstances, all while being a proactive and positive team player. If you have some retail or customer service experience and an appreciation for fashion trends, this could be the perfect position for you. Join us at H&M, where every day brings new opportunities to express your style and help others do the same!
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Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.
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