Partner Relationship Manager

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

In your role as Partner Relationship Manager for US you will be responsible for implementing the Ignite Store Content Strategy, discovering, onboarding and supporting new - and existing - 3rd party Developer Partners in the America region, with the special focus on US. You will need to manage the relationship with partners to have them bringing new apps into our in-Vehicle App Store EcoSystem. It is an individual contributor position reporting to Content EcoSystem Product Lead.

What You Will Do

• Partner Onboarding: Facilitate the onboarding process for new developer partners, ensuring they understand our platform, tools, processes and best practices for successful collaboration.
• Relationship Management: Cultivate and maintain strong relationships with existing developer partners, acting as their primary point of contact for business support and guidance, exploring possibilities to extend the partner`s app portfolio in our App Store.
• Collaboration and Support: Work closely with the Ignite Store`s OEM Customers and HARMAN cross-functional teams, especially with Product Management, Legal, Marketing, and Certification, to support partners in their development efforts and address any challenges.
• Strategic Growth Initiatives: Identify opportunities for expanding the partner ecosystem, especially on the America/US region, driving strategic initiatives that enhance partner engagement and increase the value of partnerships.
• Responsibility: Own the relationship with the selected Partners, selected OEM Customers, Partner Location Region, App Distribution Region, and App Category.
• Partnership team contribution: As part of the Partnership team you will have responsibilities and contribute to create and define: the partnership and content strategy; partnership team processes & tools; and suggests the team`s presence at conferences, marketing and PR campaigns.
• Regional Responsibilities: Your main responsibility will be America, especially the US region.

What You Need

• BS/BA degree
• 5+ years of experience in Content Partner Relationship Management, such as Android or iOS application developers, software startups, or video/music content providers
• Proven track record in developing and maintaining partnerships, demonstrating strong interpersonal skills and the ability to foster collaboration
• 2+ years of experience in leadership or manager role
• Excellent verbal and written communication skills in English
• In this position is critical to have outstanding interpersonal skills, working as individual contributor in leadership role, to have excellent collaboration skills, and to be always results driven.

What is Nice to Have

• Experience working as Application Store Partnership or Content Manager.
• Proven track record working for a Content Provider.  
• Outstanding expertise in App categories.
• International experience as business developer at software startups or android app developer companies.

What Makes You Eligible

• Be willing to travel up to 25% domestic and international travel.
• Be willing to work in an office located in Novi, MI (hybrid)

• Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

• Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies
• Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.
• Tuition Reimbursement
• “Be Brilliant” employee recognition and rewards program.

#Hybrid

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.