Revenue Operations Manager

As a Revenue Operations Manager at Hebbia, you will own various projects and functional areas within revenue operations, focusing on collaboration across teams like sales, marketing, and customer success. Responsibilities include optimizing internal processes, managing reporting and forecasting, and implementing go-to-market technologies. You’ll also work on sales strategies and identify areas to improve overall performance, ensuring the GTM organization meets its growth objectives.

To qualify for the Revenue Operations Manager position at Hebbia, candidates should have 5+ years of experience in a revenue or sales operations role, particularly in fast-growing startups. Key qualifications include a strong analytical mindset, familiarity with a modern SaaS tech stack, and a compassionate team-oriented approach. Preferred but not required experiences include backgrounds in sales, marketing, or customer success.

A typical day for a Revenue Operations Manager at Hebbia involves collaborating with various teams on key projects, analyzing data for forecasting, and optimizing internal processes to enhance efficiency. You'll also spend time evaluating new tools, managing sales strategies, and proactively addressing any challenges that may arise, all within a dynamic Soho office environment.

A Revenue Operations Manager at Hebbia should have experience with a variety of tools and technologies, such as Salesforce, Hubspot, Gong, and LinkedIn Sales Navigator. Familiarity with compensation management systems and analytics tools is also beneficial. Being comfortable working within a modern SaaS tech stack will help streamline operations effectively.

Hebbia strongly emphasizes personal and professional development for its Revenue Operations Manager. You will have opportunities to learn about different aspects of revenue operations through hands-on experience and collaboration with experienced team members. Additionally, the supportive environment encourages continuous learning and problem-solving, helping you grow in your career.

In answering this question, focus on specific examples from your previous roles. Highlight any relevant projects, illustrating your role in optimizing sales processes or improving revenue forecasting. Mention the tools you used, data-driven decisions you made, and how your contributions led to tangible improvements.

Discuss the methodologies you have employed for revenue forecasting, such as bottom-up or top-down approaches. Include examples of metrics you tracked, the importance of historical data, and any forecasting software you utilized, demonstrating your analytical capabilities.

To answer this, explain how you utilize prioritization frameworks or tools to manage multiple tasks efficiently. Share a specific instance where you effectively prioritized projects to meet tight deadlines, outlining the strategies that led to successful outcomes.

Share your structured approach to internal process optimization, including steps you take to analyze existing workflows, gather feedback from teams, and implement improvements. Highlight any successful projects and the resultant efficiency gains.

Talk about your experiences working with different teams to achieve common goals. Emphasize your communication skills, how you built relationships, and provided transparency in projects, ensuring alignment across departments.

Provide a clear example of a significant challenge you faced in revenue operations, detailing your thought process and steps taken to resolve it. Focus on results and what you learned from the experience.

Discuss your experiences with sales enablement initiatives, illustrating how you trained or equipped sales teams to improve performance. Mention any strategies you developed or tools you implemented that contributed to success.

Explain your strategy for successful tech implementation, including requirements gathering, vendor evaluation, and training team members. Share instances where you led technology transitions successfully and the positive impact those had on operations.

Identify key performance metrics relevant to revenue operations, such as customer acquisition cost, customer lifetime value, and conversion rates. Discuss why they are critical for decision-making and how they guide your operations strategy.

In your answer, express your passion for innovation and your eagerness to contribute to a growing company. Share specific aspects of startup culture that inspire you, such as collaboration, agility, and the opportunity to wear many hats.