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Creative Producer

Who are Heidi? 

Heidi is on a mission to halve the time it takes to deliver world-class care. 

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. 

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

 We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge? 

The Role

Working closely with our VP of Go to Market, Leah Mahtani, you’ll be  a creative producer  who will lead the development and production of Heidi advertising and creative content globally.

What you’ll do:

  • Lead the development and production of engaging advertising and creative content that brings Heidi’s voice, story and impact to life.

  • Build and manage a high-performing creative team including video editors, designers, writers, and producers both internal and external.

  • Collaborate with marketing, go to market,  product  and clinical teams to translate complex ideas into accessible and emotionally resonant narratives.

  • Manage global content shoots and campaigns, from pre-production through to post.

  • Maintain creative excellence and brand consistency across all channels.

  • Deliver creative at a rapid pace, always accelerating and scaling production.

  • Explore innovative formats to connect with clinicians, partners, and patients alike.

What we will look for:

  • Proven experience leading creative production in a fast-paced, mission-driven environment.

  • A track record of storytelling that blends emotional resonance with technical clarity.

  • Experience managing multidisciplinary creative teams and external production partners.

  • Strong visual and editorial instincts, with deep familiarity across video, social, digital, and experiential media.

  • A hands-on mindset with a passion for experimentation and detail.

  • Data fluency and a rigorous approach to analyzing content performance and informing creative direction.

  • Excellent people skills, you’ll be in front of our best, most important customers

  • Bonus: familiarity with healthcare, AI, or clinical settings.

What do we believe in?

  • We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

  • You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

    • We will stop at nothing to improve patient care across the world.

    • We design user experiences for joy and ship them fast.

    • We make decisions in a flat hierarchy that prioritizes the truth over rank.

    • We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us?

  • Flexible hybrid working environment, with 3 days in the office.

  • Additional paid day off for your birthday and wellness days

  • Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

  • A generous personal development budget of $500 per annum

  • Learn from some of the best engineers and creatives, joining a diverse team

  • Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

  • The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

  • If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

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Average salary estimate

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$120000K

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What You Should Know About Creative Producer, Heidi Health

Join Heidi as a Creative Producer and play a pivotal role in shaping the future of healthcare! At Heidi, we're driven by an ambitious mission to alleviate the burdens of administration from clinicians, making top-notch care more accessible. We're a dynamic team of innovators from various backgrounds, and together, we've made groundbreaking achievements in just a short time—20 million patient consults in a single year! As our Creative Producer, you'll work closely with Leah Mahtani, our VP of Go to Market, to craft captivating advertising and creative content that reflects Heidi's story and impact worldwide. Your responsibilities will include building and leading a talented creative team and collaborating with marketing, product, and clinical teams to convey complex ideas in relatable ways. You'll coordinate global content shoots, maintain brand consistency, and ensure our creative delivery is fast-paced and innovative. We’re looking for someone with proven experience in fast-paced creative production and strong storytelling skills. If you're ready to enrich global healthcare through creativity while enjoying a flexible work environment and personal development opportunities, Heidi is the place for you!

Frequently Asked Questions (FAQs) for Creative Producer Role at Heidi Health
What are the key responsibilities of a Creative Producer at Heidi?

As a Creative Producer at Heidi, your key responsibilities will include leading the development and production of engaging advertising and creative content, managing a high-performing creative team, and collaborating with various departments to translate complex ideas into compelling narratives. You'll oversee global content campaigns, ensuring creative excellence and brand consistency while accelerating production processes.

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What qualifications are necessary to be a Creative Producer at Heidi?

To be considered for the Creative Producer position at Heidi, candidates should possess proven experience in leading creative production within a fast-paced, mission-oriented environment. A strong storytelling track record, experience managing multidisciplinary teams, and familiarity with video, social, digital, and experiential media are all essential. Additionally, excellent people skills and a hands-on approach towards creativity and detail are key.

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What is the company culture like at Heidi for Creative Producers?

Heidi fosters a culture of innovation and collaboration, allowing Creative Producers to set ambitious goals and achieve them in a supportive enviroment. With a diverse team of engineers, medicos, and designers, Creative Producers at Heidi enjoy a flat hierarchy that encourages truth over rank, enabling them to make impactful decisions swiftly and efficiently.

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How does the role of Creative Producer at Heidi contribute to patient care?

The Creative Producer at Heidi is instrumental in crafting narratives and content that communicate the company's mission to enhance patient care. By developing compelling advertising and creative materials, you will help convey the importance of our innovative solutions to clinicians and partners, ultimately driving better patient outcomes across the globe.

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What growth opportunities exist for a Creative Producer at Heidi?

At Heidi, a Creative Producer has ample opportunities for growth, from fast-tracking their career in the startup space to becoming an integral part of a leading healthtech company. With competitive equity options, personal development budgets, and the chance to significantly impact global healthcare, the role offers exciting possibilities for professional advancement.

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Common Interview Questions for Creative Producer
Can you describe your experience with hands-on creative production?

In responding to this question, share specific examples of past productions you've managed, detailing the processes from pre-production to post. Highlight any particular challenges you faced, how you overcame them, and the results of the project to convey your hands-on approach effectively.

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How do you ensure brand consistency across multiple channels?

Discuss your strategies for maintaining brand consistency by focusing on guidelines, communication, and collaboration with team members. Provide examples of how you've executed this in your past roles and the tools you used to help define and monitor brand standards.

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What innovative formats have you explored in your previous projects?

Reflect on the innovative formats you've previously engaged with, such as interactive video content, social media campaigns, or experiential marketing. Explain how these formats helped convey a message effectively and encouraged audience engagement.

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How do you incorporate data analysis into your creative process?

Mention specific data analysis tools and metrics you've used to measure content performance. Emphasize your commitment to using data to inform creative direction by discussing how you've adjusted campaigns based on audience insights in the past.

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How do you manage a creative team effectively?

Discuss your team management philosophy, emphasizing communication, motivation, and goal setting. Share any past experiences in developing skills in your team members and how you fostered a collaborative environment to achieve stellar outcomes.

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Tell us about a time you transformed complex information into a compelling narrative.

Provide an example of when you successfully conveyed complex ideas in an engaging manner. Outline your thought process, the steps you took to simplify the content, and the impact it had on your audience's understanding or engagement.

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What are your strategies for handling tight deadlines?

Talk about your experience in fast-paced environments and provide specific strategies, such as prioritizing tasks, delegating responsibilities, or time management techniques you employ to meet tight deadlines without compromising quality.

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How do you stay updated with the latest trends in creative production?

Share your methods for remaining current with industry trends, including attending workshops, following industry leaders on social media, or engaging in professional networks. This shows your commitment to continual learning and innovation in your role.

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What is your approach to collaboration with cross-functional teams?

Elaborate on your collaborative strategies, discussing how you bridge gaps between creative and technical teams. Offer examples showing how your collaborative approach led to successful outcomes in previous projects.

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Why do you want to work as a Creative Producer at Heidi?

Articulate your passion for improving healthcare and your admiration for Heidi's mission. Mention specific aspects of the role, the team, and the company culture that resonate with you, making your response sound genuine and informed.

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Full-time, hybrid
DATE POSTED
April 14, 2025

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