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Program Manager

What's the role?

The FE Program Manager (FEPM) is responsible for managing Foundation Engineering Leadership Team (FE-LT) level initiatives, including high-impact customer programs like BMW SAM, Cariad HCP3 etc. You will lead Monthly Operational Reviews, Customer Program Meetings, and other FE-LT critical program meetings. You will monitor status of these initiatives daily, prepare executive summary including progress, status, risks, challenges etc. You will maintain up-to date dashboards, status reports and PowerPoint presentations of these programs. This role requires strong stakeholder management across HERE. 

  

Key Responsibilities: 

  • For all FE-LT led initiatives, aggregate initiative status, track and monitor progress, prepare executive summary and proactively share with FE LT. 
  • Conduct meetings with various teams both within and outside of FE, to gather necessary information. 
  • Unblock teams by offering any support and/ or surfacing to FE-LT. 
  • For each initiative, maintain up to date PowerPoint Presentations as Executive Summary for senior leadership. 
  • Work closely with Sr. Biz Ops Manager, and FE-LT 
  • Lead Monthly Operational Reviews and other Program Review meetings 

Who are you?

Education: 

  • Bachelor’s degree in business, Engineering, Computer Science, or a related field. 

 

Experience: 

  • 5+ years of program or project management experience, with a focus on both production and maintenance phases, preferably in the automotive or software industries. 
  • Strong technical understanding of map-making, navigation systems, and software solutions for automotive applications. 

  

Skills & Competencies: 

  • Expertise in managing the full lifecycle of production and maintenance programs. 
  • Strong knowledge of automotive maps and software development, including the maintenance of complex systems post-launch. 
  • Excellent project management skills, including proficiency with tools such as JIRA, Confluence, MS Project, etc. 
  • Strong communication and interpersonal skills, with the ability to manage customer expectations and internal team dynamics. 
  • Analytical skills to identify and mitigate risks, troubleshoot issues, and continuously improve processes. 
  • Experience with digital maps, navigation systems, and related automotive software solutions in both production and maintenance settings. 
  • Familiarity with Agile or Scrum methodologies for managing program updates and change requests. 
  • Knowledge of automotive industry standards and requirements, including ISO certifications, ASPICE, safety, and compliance. 

  

The expected base salary range for this position is $121,100 to $173,000 per year. Actual compensation will be based on factors such as skills and experience. 

This position is also eligible for a target annual performance bonus, which is subject to company and individual performance.

 

Life at HERE comes with generous benefits to support your health and overall wellness. Benefits available to US-based HERE employees include health (Medical/Dental/Vision) insurance, retirement savings plans, paid time off & leave policies. 

 

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, HERE will consider for employment qualified applicants with arrest and conviction records.

 

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

 

Under Section 503 of the Rehabilitation Act of 1973 and VEVRAA, we have developed an affirmative action program (AAP) for individuals with disabilities and protected veterans. Portions of the AAP are available for review by applicants and employees through our People Team.

 

#LI-AG3

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

 

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Average salary estimate

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$121100K
$173000K

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What You Should Know About Program Manager, HERE Technologies

Join HERE Technologies as a Program Manager in Chicago, where you'll play a pivotal role in driving high-impact customer programs for our Foundation Engineering Leadership Team. As an FE Program Manager, you'll be the heartbeat of initiatives like BMW SAM and Cariad HCP3, leading Monthly Operational Reviews and critical program meetings while ensuring that everything operates like a well-oiled machine. Your daily tasks will include monitoring the status of various initiatives, preparing comprehensive executive summaries that outline progress, risks, and challenges, and maintaining up-to-date dashboards and status reports. Your ability to foster strong stakeholder management will shine through as you collaborate with teams across HERE, gather essential information, and clear roadblocks. The ideal candidate will have a bachelor's degree in business, engineering, or computer science and at least 5 years of experience in program or project management, ideally within the automotive or software industries. You'll bring a strong technical understanding of map-making and navigation systems, sharpened project management skills, and a familiarity with tools like JIRA and Confluence. If you're passionate about creating innovative solutions to improve lives and are ready to make an impact, HERE is the place for you!

Frequently Asked Questions (FAQs) for Program Manager Role at HERE Technologies
What are the key responsibilities of a Program Manager at HERE Technologies?

As a Program Manager at HERE Technologies, you'll oversee Foundation Engineering Leadership Team initiatives by leading operational reviews, conducting critical program meetings, and tracking the status of high-impact customer programs like BMW SAM. Your responsibilities include preparing executive summaries, maintaining dashboards, and supporting cross-functional teams to ensure project success.

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What qualifications are needed for the Program Manager position at HERE Technologies?

To qualify for the Program Manager role at HERE Technologies, candidates should possess a bachelor's degree in business, engineering, or computer science, along with at least 5 years of program or project management experience, ideally in the automotive or software sectors. Strong technical knowledge of navigation systems and excellent project management skills are highly valued.

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What tools and methodologies are important for a Program Manager at HERE?

A Program Manager at HERE Technologies should be proficient in tools such as JIRA, Confluence, and MS Project. Familiarity with Agile or Scrum methodologies is essential for managing program updates and changes effectively while ensuring adherence to industry standards related to automotive maps and software solutions.

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How does HERE Technologies support its Program Managers?

HERE Technologies offers robust support to its Program Managers including comprehensive benefits such as health insurance, retirement plans, and generous paid time off. The company fosters a collaborative environment that encourages professional development, helping program managers succeed in their roles.

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What is the expected salary range for a Program Manager at HERE Technologies?

The expected base salary for a Program Manager at HERE Technologies ranges from $121,100 to $173,000 per year, depending on skills and experience. Additionally, this position is eligible for a target annual performance bonus, rewarding high performance within the company.

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Common Interview Questions for Program Manager
Can you describe your experience with program management in the automotive industry?

Discuss specific projects you've led in the automotive space, emphasizing the challenges you faced and how you navigated through them. Highlight your expertise in managing both production and maintenance phases, focusing on how you ensured quality and stakeholder satisfaction.

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How do you prioritize tasks when managing multiple high-impact programs?

Explain your approach to prioritization, including the tools and methodologies you employ to assess urgency versus importance. Illustrate this with an example where your prioritization strategy led to successful program outcomes.

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Describe a time when you had to manage a difficult stakeholder.

Share a scenario detailing the conflict, your methods for understanding their concerns, and the resolution you facilitated. Focus on your communication and negotiation skills to establish a productive relationship.

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What project management tools have you used, and which do you prefer?

Detail your experience with tools like JIRA, Confluence, and MS Project. Discuss what features you value in these tools and how they contribute to effective project tracking and communication.

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How do you ensure effective communication across teams?

Emphasize the importance of regular updates, centralized communication channels, and fostering an inclusive environment where team members feel comfortable sharing updates and concerns. Provide an example of how this led to improved collaboration in a previous role.

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Can you explain a complex technical concept to a non-technical stakeholder?

Choose a technical topic relevant to HERE Technologies, and demonstrate your ability to simplify it using relatable analogies. The goal is to showcase your understanding and effective communication skills to bridge knowledge gaps.

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How do you approach risk management in your projects?

Illustrate your risk management strategy by discussing how you identify potential risks, whether through reviews, team input, or historical data, and explain how you develop mitigation plans proactively.

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What role does data analysis play in your program management process?

Talk about your experience using data to inform decision-making, including how you analyze performance metrics and feedback to make informed adjustments to your projects, thus ensuring success and continuous improvement.

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What are your thoughts on Agile methodologies in program management?

Share your understanding of Agile practices and how they can enhance flexibility and responsiveness in program management. Provide examples of how you've implemented Agile methodologies and the positive impacts on projects.

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What motivates you in your role as a Program Manager?

Discuss your passion for problem-solving, leading teams, and your desire to drive impactful projects. Mention specific aspects of the role at HERE Technologies that excite you and align with your career goals.

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