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Compliance Officer - Payments and HTS

About the job


Hopper’s Legal and Compliance team is looking for a Compliance Officer to lead all compliance functions across all of Hopper’s consumer and B2B business units, including Hopper’s licensed payments entity (Hopper Money). Hopper’s Compliance Officer is responsible for implementing and maintaining Hopper’s Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) Program, Hopper’s program for maintaining SOC-2 compliance, and for interfacing with Hopper’s global airline, bank, and financial institution clients to ensure compliance with applicable regulations worldwide (including ABAC, risk management processes, etc.).


This position reports to Hopper’s Deputy General Counsel, HTS and Fintech. Hopper’s Deputy General Counsel reports to Hopper’s General Counsel.


What would your day-to-day look like:
  • Execute and manage the company’s SOC2 and PCI compliance programs, and annual third-party audit function.

  • Draft, implement, amend, and execute appropriate policies, procedures, controls and monitoring to ensure company-wide compliance with applicable internal and legal standards.

  • Implement and maintain a world-class payments compliance program with a holistic “five pillars” approach that identifies and mitigates legal and regulatory risk. 

  • Serve as Hopper Money’s Chief AML Compliance officer responsible for the company’s compliance across all products.  Manage regulatory oversight in all US states for Hopper’s money transmitter licenses. 

  • Collaborate with Legal colleagues to conduct analysis of laws, standards, and regulations that may apply to Hopper’s products, including state licensing laws and regulations, OFAC regulations, AML/BSA Know Your Customer (KYC) requirements, CFPB consumer protection regulations, federal Electronic Fund Transfer Act (EFTA)/Regulation E and payment network operating rules.

  • Partner with and provide compliance guidance to product and engineering teams as they design innovative products.

  • Manage and maintain new and ongoing licensing compliance, including managing regulatory examinations, applying for new licenses as required globally, and responding to requests from regulators.


An ideal candidate has:
  • A BA/BS degree. JD not required, but will be considered favorably.

  • 5+ years experience in financial services compliance, including 3+ years minimum as an AML compliance officer at a bank or licensed money transmitter.

  • A desire to stretch and grow into new compliance areas beyond AML, with strong intellectual curiosity to expand and develop an already existing compliance toolkit. 

  • In-depth understanding of compliance, operational risks and internal control frameworks.

  • Ability to build out compliance policies, procedures, processes and operations from the ground up.

  • Strong communication, problem-solving and process management skills.

  • An ability to work cross-functionally in a fast-paced and dynamic environment.

  • In-depth expertise regarding BSA/AML, money transmission regulations and industry best practices.

  • In-depth understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing.

  • Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Regulatory Compliance Manager (CRCM) strongly preferred.


Perks and benefits of working with us:
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.


$125,000 - $175,000 a year
The yearly base compensation for this position ranges from 125 000$ to 175 000$ USD. Base salary will be determined by candidates' relevant qualifications, knowledge, skills and work experience. 

Total compensation will include a solid base salary and will also include equity (options / RSUs), potentially a sign-on bonus and other potential incentives as per the "perks and benefits" section.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$125000K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance Officer - Payments and HTS, Hopper

Are you ready to take on an exciting challenge with Hopper as a Compliance Officer - Payments and HTS? As part of our vibrant Legal and Compliance team, you'll play a crucial role in leading compliance functions across our diverse business units. In this position, you’ll be the driving force behind Hopper Money’s compliance initiatives, ensuring that we maintain the highest regulatory standards and a robust Anti-Money Laundering (AML) program. Your day-to-day tasks will involve executing our SOC2 and PCI compliance programs, drafting necessary policies and procedures, and implementing a top-notch payments compliance program that adheres to our holistic five-pillar approach. You’ll be closely collaborating with our Legal team to analyze applicable laws and regulations, as well as working cross-functionally with product and engineering teams to provide compliance guidance on product designs. With over five years of experience in financial services compliance, including a solid background as an AML compliance officer, you’ll have the opportunity to further develop your expertise in various compliance areas. Join us and become part of a well-funded startup that values open communication, dynamic teams, and a culture that encourages innovation. Plus, enjoy fantastic perks like unlimited PTO, competitive salaries, and generous parental leave. Let's stay ahead of the curve together at Hopper!

Frequently Asked Questions (FAQs) for Compliance Officer - Payments and HTS Role at Hopper
What are the key responsibilities of a Compliance Officer - Payments and HTS at Hopper?

As a Compliance Officer - Payments and HTS at Hopper, your key responsibilities include managing the company’s SOC2 and PCI compliance programs, implementing effective policies and procedures, and serving as the Chief AML Compliance officer for Hopper Money. You'll also be responsible for maintaining compliance with various regulations, managing licensing compliance, and collaborating with the Legal and product teams to ensure compliance across all new and existing products.

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What qualifications are necessary for the Compliance Officer - Payments and HTS role at Hopper?

To qualify for the Compliance Officer - Payments and HTS position at Hopper, candidates should possess a BA/BS degree, with a JD being a plus. Additionally, applicants should have over five years of experience in financial services compliance, including three years as an AML compliance officer. A strong understanding of compliance frameworks, problem-solving skills, and a desire to expand knowledge in new compliance areas are also essential.

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What does the work environment look like for a Compliance Officer - Payments and HTS at Hopper?

Working as a Compliance Officer - Payments and HTS at Hopper offers a dynamic and entrepreneurial culture where innovation is encouraged. You'll collaborate closely with small, agile teams, enabling you to make a significant impact on the company's operations. Hopper promotes open communication with management and provides flexible working options, contributing to a supportive working environment.

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How does Hopper support the professional growth of its Compliance Officer - Payments and HTS?

Hopper is committed to the professional growth of its employees, including Compliance Officers - Payments and HTS. The company encourages continuous learning through exposure to diverse compliance challenges, opportunities to lead compliance initiatives, and the chance to develop expertise across various regulatory frameworks. In addition, participation in relevant certification programs is also strongly preferred.

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What are some benefits of working as a Compliance Officer - Payments and HTS at Hopper?

Hopper offers an array of enticing perks to its Compliance Officer - Payments and HTS, including unlimited PTO, competitive salaries, equity options, a travel stipend, and access to co-working spaces. Employees also benefit from comprehensive medical coverage, generous parental leave, and support for financial wellness through 401(k) plans and health reimbursement accounts.

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Common Interview Questions for Compliance Officer - Payments and HTS
Can you describe your experience in managing compliance programs?

When answering this question, focus on specific compliance programs you've managed, highlighting your role in developing policies, monitoring compliance, and ensuring adherence to regulations. Use quantifiable results where possible to showcase the efficiency and effectiveness of the programs you've overseen.

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What approach do you take to ensure regulatory compliance in a fast-paced environment?

Explain your proactive approach to compliance, emphasizing the importance of staying updated on relevant regulations, conducting regular training, and utilizing automation and technology to streamline compliance processes. Discuss how you prioritize risk management to meet business objectives.

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How do you handle conflicts between compliance requirements and business objectives?

Demonstrate your ability to find a balance. Explain how you assess the impact of compliance on business goals, work with stakeholders to find solutions, and communicate the importance of compliance while aiming for mutually beneficial outcomes.

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What measures do you take to assess AML compliance risks?

Share your strategies for assessing AML compliance risks, which may include conducting risk assessments, developing KYC policies, and implementing monitoring systems. Highlight any tools or techniques you've used to identify and mitigate potential risks in your previous roles.

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What experience do you have with SOC2 compliance?

Discuss your specific involvement with SOC2 compliance, including any audits you have conducted or participated in. Highlight your understanding of the criteria, your ability to implement necessary controls, and any strategies you employed to prepare for audits.

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How do you stay current with changes in compliance regulations?

Explain your commitment to professional development by mentioning industry seminars, webinars, or compliance groups you actively participate in. Discuss how you leverage resources such as government publications and compliance newsletters to ensure you stay informed on regulatory changes.

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Can you provide an example of a successful compliance initiative you spearheaded?

Share a success story that illustrates your ability to lead compliance initiatives. Detail the situation, your role, the actions you took, and the positive outcomes that resulted from your efforts.

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How do you collaborate with cross-functional teams to ensure compliance?

Discuss your strategies for fostering collaboration with cross-functional teams, such as regular meetings, establishing clear communication channels, and creating joint objectives. Emphasize the importance of building relationships to achieve compliance goals effectively.

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What methodologies do you use when drafting policies and procedures?

Describe your process for drafting compliance policies and procedures, including conducting thorough research, involving key stakeholders, and iterative review processes. Highlight the importance of clarity and accessibility in the documents you create.

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In your opinion, what is the most challenging aspect of working in compliance?

Share your thoughts on the complexities of compliance, perhaps discussing evolving regulations, the impact of technology, or balancing compliance with operational needs. Mention your strategies for addressing these challenges and maintaining a proactive compliance posture.

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Hopper is an award-winning online travel marketplace. We partner with airlines, hotels, homes, and car rental providers across the globe so you can feel confident you're booking the perfect vacation at the best price.

71 jobs
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BADGES
Badge ChangemakerBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Mission Driven
Rise from Within
Fast-Paced
Collaboration over Competition
Startup Mindset
Dare to be Different
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Medical Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 15, 2025

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