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Market Leadership Advisor

Become a part of our caring community and help us put health first
 

Become a key member of our team as a Market Leadership Advisor. This opportunity is a Chief of Staff role that will work with our Medicaid Operations Leadership. In this impactful position, you will support strategies across the development, operations, and performance of our health plans. The Market Leadership Advisor role involves tackling a wide range of challenges, varying in scope and complexity, from moderate to significant. We are looking for a dedicated professional ready to make a difference in the healthcare landscape.

Key responsibilities include:

  • Oversee and manage special projects as assigned by the SVP, Medicaid Operations, establishing long-range goals, objectives, and plans.
  • Monitor financial and operational performance.
  • Represent the health plan externally and to governmental/external agencies.
  • Assist the Medicaid senior leadership team with decision-making and strategic planning, providing guidance and leadership to team leaders.
  • Advise executives to develop functional strategies (often segment specific) on matters of significance.
  • Coordinate activities of Senior Managers and their respective functions.
  • Exercise independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision.
  • Apply critical analysis of various factors to assess situations and determine the most effective course of action.
  • Require experience in managing communications to all levels of staff, including front line staff to executive level.
  • Coordinate and streamline communications between different departments; creates content and presentation materials for executive audiences.
  • Plan and coordinate leadership events and forums.
  • Transform complex data and concepts into accessible, understandable, and actionable insights for leadership decision-making.
  • Represent Medicaid Senior Leadership in meetings and discussions when necessary.
  • Coordinate with HR to ensure effective staff recruitment, engagement and development.


Use your skills to make an impact
 

Required Qualifications

  • Bachelor's Degree in Business, Accounting, Finance, Healthcare Administration and/or related field
  • 5 or more years of professional experience working within managed care, Medicaid experience is preferred
  • 2 or more year of experience leading enterprise level projects or programs across a complex matrixed organization
  • Excellent organizational and leadership skills
  • Experience in strategic planning and execution
  • Knowledge of fiscal planning, budgeting and reporting.
  • Experience taking complex data and making it more accessible, understandable and usable for leaders to derive insights.

Preferred Qualifications

  • Master's degree in business administration or healthcare administration
  • Proven experience as a Chief of Staff or similar executive role
  • Project Management experience

Additional Information

  • Workstyle: Hybrid Home - This is a hybrid home position where employees primarily work from their home office, occasionally using company office space for collaboration and face-to-face needs.
  • Typical Work Days/Hours: Monday through Friday, 8:00 am – 5:00 pm EST.
  • Travel: 10-20%

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities

HireView

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

SSN Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$126,300 - $173,700 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-19-2025


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$150000 / YEARLY (est.)
min
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$126300K
$173700K

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What You Should Know About Market Leadership Advisor, Humana

Join Humana as a Market Leadership Advisor and become an integral part of our caring community that's dedicated to putting health first! In this dynamic Chief of Staff role, you'll be working hand-in-hand with our Medicaid Operations Leadership, tackling a variety of challenges that can make a real difference in the healthcare landscape. Your key responsibilities will include overseeing special projects assigned by the Senior Vice President of Medicaid Operations, monitoring the financial and operational performance of health plans, and assisting the senior leadership team in strategic decision-making. You'll advise executives on developing functional strategies, coordinate activities among Senior Managers, and ensure effective communication across departments. A major part of your role will include transforming complex data into actionable insights, allowing our leadership to make informed decisions. We’re seeking an organized and strategic professional with at least 5 years of experience in managed care, preferably in Medicaid. If you’re ready to take your career to the next level and contribute to improving healthcare services nationwide, we would love to hear from you!

Frequently Asked Questions (FAQs) for Market Leadership Advisor Role at Humana
What are the main responsibilities of a Market Leadership Advisor at Humana?

As a Market Leadership Advisor at Humana, you’ll oversee special projects, monitor performance, assist with decision-making and strategic planning, and represent the health plan to external agencies. You’ll also coordinate communications between departments and support the Medicaid senior leadership team in various operational tasks.

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What qualifications are required for the Market Leadership Advisor position at Humana?

To qualify for the Market Leadership Advisor position at Humana, candidates should have a Bachelor's Degree in Business, Accounting, Finance, or Healthcare Administration, along with 5 or more years of experience in managed care. Experience leading enterprise-level projects in a complex organization is highly valued.

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What skills are essential for a Market Leadership Advisor at Humana?

Essential skills for the Market Leadership Advisor role at Humana include excellent organizational and leadership abilities, strategic planning and execution experience, and the capacity to transform complex data into understandable insights. Strong communication skills to manage interactions across various staff levels are also crucial.

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Is remote work an option for the Market Leadership Advisor role at Humana?

Yes, the Market Leadership Advisor position at Humana is primarily remote, with some collaboration required in the office as needed. Candidates will have the flexibility to work from home while still having opportunities for face-to-face interactions.

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What benefits does Humana offer for the Market Leadership Advisor role?

Humana offers a comprehensive benefits package for the Market Leadership Advisor role that includes health benefits starting on day one, paid time off, a 401(k) retirement savings plan, tuition assistance, and many other supportive programs aimed at promoting employee well-being and development.

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Common Interview Questions for Market Leadership Advisor
How do you handle complex decision-making in the Market Leadership Advisor role?

In a Market Leadership Advisor role, handling complex decisions involves critical analysis of the data available, considering various factors, and collaborating with team leaders. It’s important to present clear insights that can guide leadership decisions effectively.

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Can you describe your experience with strategic planning and execution?

Discuss your background in strategic planning by highlighting specific projects where you developed strategies, implemented plans, and the outcomes of those strategies. Be sure to emphasize your leadership in collaborative environments.

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What methods do you use to streamline communication between different departments?

I prioritize establishing clear communication channels and protocols. I would implement regular inter-departmental meetings to ensure everyone is aligned, and I would also utilize collaborative tools to facilitate ongoing communication.

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How do you manage multiple projects simultaneously in a matrixed organization?

Managing multiple projects in a matrixed environment requires excellent organizational skills and the ability to prioritize tasks. I rely on project management tools and frequent updates with team members to keep everyone informed and aligned on objectives.

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What experience do you have with financial performance monitoring?

Discuss specific experiences where you were involved in monitoring financial and operational performance. Highlight any tools you used for reporting and analysis as well as how you acted on insights gained from this data.

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How have you transformed complex data into actionable insights?

Transforming complex data involves breaking it down into understandable segments. I use data visualization techniques and clear reporting formats to help stakeholders grasp the essential information they need for decision-making.

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What role do you believe a Market Leadership Advisor plays in a healthcare organization?

A Market Leadership Advisor plays a crucial role in bridging strategy and operations. This position supports leadership by providing data-driven insights and overseeing critical projects that align with organizational goals and objectives.

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Describe your leadership style when coordinating with senior managers.

My leadership style is collaborative and inclusive. I believe in empowering senior managers by involving them in the decision-making process and encouraging open dialogue to foster teamwork and shared objectives.

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How do you ensure the effective recruitment and engagement of staff?

I focus on creating an attractive recruitment process that aligns with organizational culture and values. Ongoing engagement is fostered through regular feedback, development opportunities, and recognition of staff contributions.

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What strategies would you implement to represent the health plan externally?

To represent the health plan externally, I would emphasize building relationships with stakeholders, including governmental agencies and other community organizations. Effective communication and presenting a positive image of the health plan are key to fostering trust and collaboration.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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Full-time, remote
DATE POSTED
April 18, 2025

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