Maintenance Supervisor - Bexley Steelecroft

As a Maintenance Supervisor at Bexley Steelecroft, your main responsibility will be managing and coordinating the service team to ensure all maintenance tasks are completed efficiently. This includes overseeing repair work in plumbing, electrical, and HVAC systems, as well as maintaining the overall condition of the property. You'll also assist with scheduling vendor work and managing on-call duties, all while providing top-notch customer service to residents.

To qualify for the Maintenance Supervisor position at Weinstein Properties and Bexley Steelecroft, candidates must have a minimum of four years of trade-related experience, with at least one year in a supervisory or lead role. Additionally, a strong working knowledge of building maintenance, a valid EPA/CFC Refrigerant certification, and proficiency with business software for managing work orders and scheduling are essential.

Yes! There is a generous $2500 sign-on bonus available for the Maintenance Supervisor position at Bexley Steelecroft, which speaks to our commitment to attracting top talent in Charlotte, NC. Details about the bonus will be discussed during the interview process, so be sure to ask about it!

Key skills beneficial for a Maintenance Supervisor at Weinstein Properties include strong leadership qualities, excellent communication abilities, and extensive knowledge of various maintenance fields such as plumbing, electrical, and HVAC. A customer service orientation is also critical, as this role significantly impacts resident satisfaction and property management success.

The Maintenance Supervisor at Bexley Steelecroft plays a crucial role in ensuring high occupancy levels by maintaining the property to the highest standards through effective management of repairs and diligent upkeep. By leading a skilled service team and implementing quality control practices, you'll help foster a welcoming environment that attracts and retains residents.

When answering this question, highlight your past roles and responsibilities, focusing on specifics such as the types of properties you've managed, the range of trade skills you've applied, and any supervisory experiences. Use concrete examples to illustrate how you handled maintenance challenges and led your team effectively.

Share your strategy for assessing and prioritizing maintenance tasks. Discuss how you evaluate the urgency of requests, allocate resources, and ensure timely responses. Demonstrating a systematic approach shows your ability to manage time effectively within a busy environment.

Discuss your familiarity with safety regulations and your commitment to maintaining a safe work environment. Mention specific protocols you've implemented, such as proper equipment use, personal protective equipment, and emergency response measures, to ensure employee and resident safety.

Emphasize your conflict resolution skills by providing examples of past conflicts you've navigated. Explain how you promote open communication, ensure all team members feel heard, and seek collaborative solutions to maintain a positive working environment.

When discussing your HVAC experience, detail your knowledge of systems installation, maintenance, and repair. Highlight any specific certifications or training you've received and provide examples of successful projects where your HVAC skills were instrumental.

Describe your approach to handling emergencies, including your initial assessments, communication with residents, and coordination of the necessary repairs. Stress the importance of staying calm and being proactive to resolve issues swiftly and effectively.

Articulate your philosophy of blending technical skills with customer service. Share examples of how you prioritize resident interactions, respond to feedback, and create a positive impression while executing maintenance duties.

Discuss the maintenance management software you’ve used, focusing on your ability to assign work orders, track progress, and communicate with team members. Technology proficiency reflects your preparedness for the demands of the Maintenance Supervisor role.

Explain your approach to motivating your team through recognition, encouragement, and opportunities for growth. Discuss how you foster a collaborative environment where team members are engaged and feel appreciated for their contributions.

Discuss your criteria for selecting and managing vendor relationships, including communication, reliability, and quality of work. Provide examples of how you’ve successfully collaborated with vendors to meet property maintenance needs effectively.