Chief of Staff to CTO

The Chief of Staff to the CTO at Instacart is responsible for managing business rhythms, providing strategic counsel to cross-functional teams, and ensuring the seamless execution of key initiatives. You'll prepare technical briefings, coordinate research for meetings, and support the CTO in amplifying their vision across the organization.

To apply for the Chief of Staff to the CTO role at Instacart, candidates should have 8+ years of experience in technical roles, a degree in Computer Science or a related field, and excellent technical writing skills. Experience influencing executive teams and managing technical projects is also essential.

Instacart supports the Chief of Staff to the CTO with a Flex First remote work policy, allowing employees the flexibility to work from home or choose their favorite workspace while maintaining regular in-person events to foster community and connection with team members.

Working in a fast-paced environment at Instacart means being adaptable and ready to handle multiple responsibilities from strategic planning to operational details. As Chief of Staff to the CTO, you'll thrive by collaborating across teams and managing high-priority projects to meet our ambitious goals.

The base salary for the Chief of Staff to CTO at Instacart varies by location, with ranges as follows: CA, NY, CT, NJ $234,000—$260,000; WA $225,000—$250,000; OR, DE, and similar states $215,000—$239,000; and other states $194,000—$216,000.

When answering this question, reflect on your passion for transforming the grocery industry and your desire to work at a company that focuses on community and innovation. Mention how you believe your experience aligns with Instacart’s values and mission.

When discussing a challenging project, outline a specific situation where you successfully led a cross-functional team. Emphasize your role, the challenges faced, and how your leadership and project management skills helped achieve a successful outcome.

Explain your strategy for task prioritization, focusing on urgency and impact. Mention tools or methods you use to keep track of projects and ensure alignment with broader organizational goals, emphasizing your ability to remain adaptable.

Highlight your experience in working directly with executive leadership, emphasizing specific interactions where you provided insights or updates that influenced decision-making. Mention your communication style and how it fosters collaboration.

Discuss your method for preparing technical briefings, including researching relevant information, understanding the audience's needs, and synthesizing complex ideas into clear and actionable points. Showcase your writing and editing skills.

Mention the specific tools (like Asana, Trello, or Slack) you prefer for project management and collaboration. Discuss how they help enhance communication and streamline processes among different teams, ensuring alignment on goals.

Share a specific instance where you acted as a liaison between different teams, explaining the challenges and how you successfully facilitated cooperation. Focus on the strategies you implemented to foster a collaborative culture.

Discuss your approach to monitoring progress on strategic initiatives, including setting clear goals, regularly reviewing performance, and adapting strategies as necessary to maintain alignment with the CTO’s vision and organizational objectives.

Talk about your experience in establishing regular check-ins and structured workflows that keep a large team engaged and informed. Highlight how you adapt communication styles and meeting formats to fit the needs of your audience.

Articulate how your skills, experience, and values align with Instacart’s mission and the responsibilities of the Chief of Staff to CTO role. Emphasize your technical background, organizational skills, and commitment to fostering innovation.