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Solutions Architect

Instrumental technology is used by the world’s most admired electronics brands like Bose, Cisco, and SolarEdge to significantly reduce the 20 cents of waste in every dollar spent on manufacturing. Our technology leverages AI from data coming off of the manufacturing floor to automate failure identification and resolution – improving yield, quality, and time to market.


As a Solutions Architect, you will work with Instrumental’s rapidly growing go-to-market team to deliver technical solutions for various applications across leading electronics brands. This is a unique role that will leverage your hardware engineering background, technical curiosity, and interpersonal skills to directly influence how our customers build their products and help Instrumental scale. As a member of the go-to-market team, your impact extends beyond traditional technical expertise; this is an opportunity for dynamic synthesis of business strategy, analytics, and gap analysis.


If you’ve ever considered an MBA or a more strategic role that still leverages your technical expertise, this position will give you hands-on experience in business strategy, analytics, and customer-facing problem-solving. You'll gain exposure to AI applications in manufacturing while working closely with customers and our internal teams to implement high-impact solutions.


You will additionally be a key player in ensuring that our solutions not only meet immediate technical requirements but align seamlessly with customer business goals. Our team doesn’t wait for things to happen, we make them happen. Successful team members are problem solvers and adaptable – when it’s not in the playbook, they create the next play. When there is no playbook, they start one. Most of our go-to-market team is comprised of experienced engineers who understand how much time and manual effort goes into manufacturing – and have come to the business to increase their impact on our industry.


What You'll Do
  • Technical Validation: Work with sales to validate the technical scope of opportunities for new and existing customers, considering their business goals and current line constraints.
  • Cross Functional Depth: Work in depth across engineering, operations, and quality to drive solutions within a diverse set of issues. 
  • Station Requirements & Design: Scope and design Instrumental stations, including optics and mechanical nest designs to suit customer applications. 
  • Oversee Implementation: Guide and mentor the project team through specification, design, development, and deployment to ensure customer requirements are met.


Who You Are:
  • B.S. required; STEM degree preferred
  • 3 years experience as a product design, mechanical, electrical, manufacturing, quality, or operations engineer Industry-specific experience in one or more of: consumer electronics, measurement and testing, heavy industry/manufacturing, aerospace, automotive, defense, etc.
  • Strong understanding of manufacturing processes, information systems, change management, system implementation, and best practices during development, new product introduction (NPI), and mass production
  • A desire to be customer-facing, with a customer-success mindset
  • Demonstrated ability to be successful in a startup environment or as an intrapreneur in a larger organization.


This position requires access to items and data that are developed under U.S. government contracts and subject to dissemination controls that limit access to U.S. persons only.


We’re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn.


You’re encouraged to apply even if your experience doesn’t precisely match the job description!


The following is a representative annual base salary range for this position within the Bay Area: $134,000-152,000. In addition, job level & salary opportunity is evaluated through our interview process – we review experience, knowledge, skills, and abilities of each applicant.


Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.

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What You Should Know About Solutions Architect, Instrumental

At Instrumental, located in Palo Alto, CA, we're on a mission to transform the manufacturing landscape for the world's leading electronics brands, including Bose, Cisco, and SolarEdge. We utilize cutting-edge AI technology to significantly reduce waste in manufacturing processes, ensuring that every dollar spent works harder for our clients. As a Solutions Architect, you will be an integral member of our dynamic go-to-market team, collaborating with various key stakeholders to deliver innovative technical solutions tailored to our customers' unique applications. This role is perfect for those with a background in hardware engineering who possess a knack for technical curiosity and strong interpersonal skills. Not only will you influence how our customers design their products, but you'll also gain invaluable experience in business strategy as you work closely with internal teams to implement impactful solutions. From technical validation to overseeing the deployment of our systems, your responsibilities will be diverse and engaging. You'll be at the forefront of ensuring our technology aligns with customer goals while continuously learning about AI applications in manufacturing. Join our passionate team of problem solvers and adaptable thinkers who thrive in a fast-paced environment. This position offers hands-on involvement in a crucial role, making it a great stepping stone for those considering a shift toward more strategic opportunities. If you're ready to leverage your technical expertise in a collaborative and innovative setting, then the Solutions Architect role at Instrumental is your chance to make a meaningful impact in the industry.

Frequently Asked Questions (FAQs) for Solutions Architect Role at Instrumental
What are the responsibilities of a Solutions Architect at Instrumental?

As a Solutions Architect at Instrumental, your primary responsibilities will include validating the technical scope of customer opportunities, collaborating across engineering and operations to address diverse issues, and overseeing the implementation of Instrumental stations. You'll also be crucial in guiding project teams through design and development phases, ensuring that customer requirements are met effectively.

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What qualifications are needed for the Solutions Architect position at Instrumental?

To qualify for the Solutions Architect position at Instrumental, candidates should have a B.S. degree, preferably in a STEM field, along with at least 3 years of experience in roles such as product design, engineering, or operations. A strong understanding of manufacturing processes and a customer-focused mindset are essential for success in this role.

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How does the Solutions Architect role at Instrumental contribute to customer success?

The Solutions Architect at Instrumental plays a pivotal role in ensuring customer success by aligning technical solutions with clients’ business goals. This involves understanding their specific requirements and challenges, validating technical scopes, and driving the implementation of effective solutions that enhance product quality and reduce waste during manufacturing.

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What kind of engineering background is preferred for the Solutions Architect role at Instrumental?

Candidates with a background in product design, mechanical, electrical, manufacturing, quality, or operations engineering are preferred for the Solutions Architect position at Instrumental. Experience in specific industries like consumer electronics, aerospace, or defense can also be beneficial in understanding the unique challenges faced by clients.

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What is the salary range for the Solutions Architect position at Instrumental?

The representative annual base salary range for the Solutions Architect position at Instrumental is between $134,000 to $152,000 within the Bay Area. Salary evaluations occur during the interview process to consider individual experience, knowledge, skills, and abilities, ensuring a fair compensation structure.

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Common Interview Questions for Solutions Architect
What is your experience with AI applications in manufacturing?

When asked about your experience with AI applications in manufacturing, it's important to outline any specific projects where you utilized AI to improve processes. Provide examples of how AI contributed to identifying failures or enhancing quality, and demonstrate your understanding of how advanced technologies can drive efficiency in manufacturing.

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Can you describe a project where you had to validate the technical scope for a customer?

When discussing a project involving technical scope validation, highlight your approach to understanding customer requirements. Explain how you engaged with stakeholders, assessed their business goals, and formulated solutions in alignment with their needs. Be specific about the methodologies used to ensure accuracy and relevance.

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How do you tackle cross-functional collaboration in your role?

In response to questions about cross-functional collaboration, emphasize the importance of communication and teamwork within engineering, operations, and quality assurance. Share specific examples of how you liaised between different teams to address complex issues, and describe your role in facilitating knowledge sharing and problem-solving.

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What design considerations do you take into account when scoping and designing an Instrumental station?

When asked about design considerations for Instrumental stations, discuss your familiarity with optics and mechanical design elements. Mention how you evaluate customer applications, assess constraints, and tailor the design to meet specific operational needs while ensuring compliance with best practices.

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What challenges have you faced in implementing technical solutions for customers?

In discussing challenges faced during implementation, be honest about specific obstacles encountered, whether technical, logistical, or related to customer communication. Explain how you approached these challenges with creative solutions and adaptability, showcasing your problem-solving skills and commitment to client satisfaction.

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How would you approach a project in a startup environment?

When addressing your approach in a startup environment, illustrate your flexibility and proactive mindset. Talk about how you embrace ambiguity and the absence of established processes by creating innovative strategies to drive progress and success, while maintaining focus on the company's long-term goals.

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Can you give an example of a time when you solved a complex problem?

For complex problem-solving, share a real-life scenario where you identified a significant issue and took the initiative to resolve it. Detail the steps you took, the collaboration involved, and the impact your solution had on the project or organization to demonstrate your analytical skills.

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What is your experience with customer-facing roles?

Discussing your customer-facing experience is crucial; provide details on how you engaged with clients, understood their needs, and built long-term relationships. Highlight specific instances where effective communication led to enhanced satisfaction and solutions that met business objectives.

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How do you prioritize tasks when managing multiple projects?

In response to task prioritization, explain your systematic approach utilizing tools and strategies for managing deadlines. Emphasize how you assess project urgency and align tasks with team and customer priorities to ensure timely delivery and quality outcomes.

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What do you believe is key to successful solutions architecture?

When discussing successful solutions architecture, highlight the importance of understanding both technical needs and business objectives. Talk about your strategic insights into aligning technology with organizational goals, maintaining a customer-centric approach, and continuously adapting solutions as project requirements evolve.

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Mission Driven
Social Impact Driven
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To empower engineering and manufacturing teams to solve problems faster with the right data, at the right resolution, in real time.#buildbetter

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Full-time, on-site
DATE POSTED
March 17, 2025

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