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People Operations Coordinator

Zoox is looking for a People Operations Coordinator to join our Talent Insights & Systems team. The Coordinator will support a vast array of People Operations initiatives at our scaling company. This position will make sure we are compliant and precise in the handling of our employees’ data, and build a great employee experience throughout all phases of the employee’s lifecycle. The Coordinator is expected to be aware of all the moving components on the team and help us remain organized, ensuring we meet our deadlines and produce our deliverables. 




In this role, you will:
  • Support day-to-day HR processes including facilitating all aspects of employee lifecycle: on-boarding, focal reviews, off-boarding, employee data changes, Leaves of Absence, Workers’ Compensation, open enrollment, records retention and other aspects as needed
  • Support onboarding orientation, including leading a training session with new hires, managing onboarding documentation, I9 verification, offer letters, eVerify, etc.
  • Support Workday processes such as employee data changes, ad hoc reporting, data validation, system testing, etc.
  • Respond to employee queries on basic People policies and practices such as Leave of Absence policy, PTO, benefits plans, wellness offerings, etc.
  • Create and maintain HR process documentation.
  • Manage electronic employee files with discretion and confidentiality to ensure compliance, accuracy, and data integrity
  • Coordinate project timelines and deliverables among all key stakeholders, vendors, end-users & clients, internal resources to ensure delivery of team initiatives
  • Identify and facilitate internal process improvements
  • Assist with ad-hoc projects as needed
  • Respond to employment verifications by phone or otherwise


Qualifications
  • Bachelor’s Degree
  • 2+ years of experience in an HR role
  • Strong organizational and time management skills with ability to multitask and concurrently manage multiple projects
  • Experience working with Workday HCM
  • Strong interpersonal, communication and customer service skills


Bonus Qualifications
  • Degree in Human Resources, business, or related field
  • Recent experience with Lever, Docusign, G Suite
  • Experience working in a fast-paced and quickly growing startup environment


Location

This hybrid role entails working in the office three days per week in our Foster City office (HQ). 


Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $83,000 to $116,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

 

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.


About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.


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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.


A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Average salary estimate

$99500 / YEARLY (est.)
min
max
$83000K
$116000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Operations Coordinator, Zoox

Are you ready to play a crucial role in shaping the employee experience at a cutting-edge company? Zoox is on the lookout for a People Operations Coordinator to join our Talent Insights & Systems team in the heart of Foster City, CA. In this engaging and dynamic position, you will support a variety of People Operations initiatives that ensure compliance and accuracy in managing our employees’ data. Your organizational skills will be key as you help us streamline processes to create a fantastic employee experience during all phases of the employee lifecycle, from onboarding to offboarding. This hands-on role involves tasks like leading onboarding orientation sessions, responding to employee queries about policies, and managing electronic employee files with care and confidentiality. You’ll also be involved in critical Workday processes, facilitating project timelines, and identifying opportunities for internal improvements—which means your ability to juggle multiple projects at once will shine here! If you have a bachelor’s degree and at least two years of HR experience, along with strong communication and multitasking skills, we would love for you to explore this opportunity with us. Join our mission at Zoox, where we’re not just about developing autonomous vehicles; we’re about creating an exceptional workplace that supports our innovative team.

Frequently Asked Questions (FAQs) for People Operations Coordinator Role at Zoox
What qualifications do I need to apply for the People Operations Coordinator position at Zoox?

To apply for the People Operations Coordinator position at Zoox, you should possess a bachelor’s degree and have at least two years of experience in an HR role. Familiarity with Workday HCM and strong organizational skills are essential, alongside excellent interpersonal and communication abilities.

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What are the main responsibilities of a People Operations Coordinator at Zoox?

As a People Operations Coordinator at Zoox, you will support various HR processes, including managing the employee lifecycle, leading onboarding sessions, handling employee data changes, and responding to employee queries regarding benefits and policies, among other responsibilities.

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How does the hybrid work model operate for the People Operations Coordinator role at Zoox?

The People Operations Coordinator role at Zoox follows a hybrid work model, requiring you to work in the Foster City office three days a week. This allows for both in-person collaboration and the flexibility of remote work.

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What is the salary range for the People Operations Coordinator position at Zoox?

The salary range for the People Operations Coordinator position at Zoox is between $83,000 and $116,000, based on various factors including your experience and interview performance. Additionally, Zoox offers a sign-on bonus as part of the compensation package.

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What kind of benefits can I expect as a People Operations Coordinator at Zoox?

As a People Operations Coordinator at Zoox, you can expect a comprehensive benefits package including paid time off, health insurance, long-term and short-term disability insurance, life insurance, and options for stock appreciation rights, among others.

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Common Interview Questions for People Operations Coordinator
How do you prioritize tasks as a People Operations Coordinator?

When prioritizing tasks as a People Operations Coordinator, I assess deadlines, project importance, and potential impact on team performance. Effective communication with stakeholders is vital to align priorities with organizational goals.

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Can you describe a challenge you faced in supporting HR processes and how you overcame it?

In a previous role, I encountered resistance to changes in HR policies. I overcame this by facilitating open discussions to understand concerns and providing training to demonstrate the benefits of the new processes.

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What tools and software are you familiar with that are relevant for the People Operations Coordinator role at Zoox?

I am experienced with tools like Workday HCM for managing employee data, as well as project management software for tracking initiatives. I've also used G Suite for collaborative documentation and communication.

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How do you handle sensitive employee information?

Handling sensitive employee information requires utmost discretion. I follow established protocols for data confidentiality, utilize secure platforms for information storage, and ensure compliance with regulations.

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How do you assist in creating a positive employee experience?

I contribute to a positive employee experience by ensuring smooth onboarding processes, addressing employee queries promptly, and actively seeking feedback to improve HR initiatives.

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What approach do you take when responding to employee inquiries regarding benefits?

I aim to provide clear, accurate information when addressing employee inquiries about benefits by being well-versed in the available options and actively listening to their specific concerns.

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How do you coordinate deadlines and deliverables among stakeholders?

I coordinate deadlines and deliverables by establishing clear communication channels, creating timelines, and regularly checking in with stakeholders to ensure alignment on responsibilities and expectations.

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What motivates you to work in a fast-paced startup environment like Zoox?

I thrive in fast-paced environments because they foster innovation and require quick thinking. The excitement of contributing to a groundbreaking company like Zoox motivates me to bring my best work every day.

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In what ways do you think you can contribute to process improvements in HR?

I believe I can contribute to HR process improvements by analyzing current workflows, identifying bottlenecks, and proposing streamlined solutions that enhance efficiency and employee satisfaction.

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What do you believe is the key to effective onboarding?

The key to effective onboarding lies in thorough preparation, engaging training sessions, and ongoing support to help new hires acclimate to the company culture and their roles confidently.

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Zoox was founded to make personal transportation safer, cleaner, and more enjoyable—for everyone. To achieve that goal, the team created a whole new form of transportation. Zoox will provide mobility-as-a-service in dense urban environments.

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Full-time, hybrid
DATE POSTED
December 21, 2024

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