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Executive Assistant - job 1 of 4

Company Description

Jobs for Humanity is collaborating with Contentful to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Contentful

Job Description

About the Opportunity

Contentful is seeking an Executive Assistant to support our Chief Productive Officer. This individual will be a key liaison between the CPO and other senior leaders, internal teams, and stakeholders. This EA will play a critical role in acting as a partner to the CPO by handling a wide range of administrative tasks, managing schedules, and assisting with various projects. This role will be hybrid, working in our New York office and remotely.

What to expect?
  • Manage the CPO’s calendar, prioritize meetings, and handle last-minute changes or urgent requests with the appropriate level of urgency and attention to detail.
  • Attend key meetings and track follow-ups and deliverables. 
  • Proactively manage all aspects of CPO’s schedule across internal meetings and external engagements.
  • Work with CPO and their leadership team to help create agendas and content for key department meetings, drive those meetings, and track follow-ups.
  • Anticipate needs of the CPO and help them stay focused, resolving administrative issues before they arise. 
  • Balance multiple daily tasks and business projects, identify inefficiencies in processes, and push for improvements across the field. 
  • Organize and plan internal and external meetings such as staff meetings, team events, department All Hands, leadership offsites, etc.
  • Assist in various executive team projects by creating presentations and managing project documentation.
  • Coordinate domestic and international travel within Contentful’s travel policy.
  • Manage and reconcile expense reports.
What you need to be successful?
  • 5-7 years of executive-level administrative support.
  • Experience working in an international environment highly desired
  • Ability to demonstrate professionalism, discretion, and confidentiality. 
  • Possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.  
  • Emotional intelligence and the ability to be resourceful when obstacles arise. Having a sense of urgency, being proactive, along with strong prioritization skills are crucial for this role. 
  • Use flawless judgment regarding how to manage confidential and sensitive information.
  • Skillful execution of administrative activities, with high attention to detail, organization and process.
  • You want growth -- company growth and career development. You thrive in an environment that is fast-paced and changes as the company grows rapidly. 
  • Proficiency with Google Suite, Zoom, Slack, and DocuSign.
  • Strong team player. Collaborate with other EAs and provide backup support to other administrative support staff.
  • Take ownership of projects, you have a passion for partnering with busy executives to help them reach their highest potential and you can provide tangible solutions
What's in it for you?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
  • Company paid parental leave to care for and focus on your growing family 
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $115,000 - $127,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-Hybrid

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Average salary estimate

$121000 / YEARLY (est.)
min
max
$115000K
$127000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant, Jobs for Humanity

Contentful is on the lookout for an Executive Assistant to support our Chief Product Officer in New York. If you're an organized, proactive individual who enjoys creating order from chaos, this might be your perfect match! In this role, you'll be the chief communicator between the CPO and other senior leaders, as well as various internal teams and stakeholders. Managing schedules, prioritizing meetings, and tackling unexpected challenges are all part of your day-to-day. Whether you're crafting agendas for important department meetings or organizing travel according to Contentful's policy, your focus will be on providing exceptional support and keeping everything running smoothly. We're looking for someone with 5-7 years of executive-level administrative experience who can seamlessly juggle multiple tasks. You'll need to have strong business judgment, impeccable communication skills, and the emotional intelligence to manage sensitive information discreetly. Of course, you'll be using tools like Google Suite and Slack to facilitate your work, so proficiency here is key. Join us, and you’ll not only be immersed in a dynamic tech environment but also benefit from opportunities like stock options, a comprehensive healthcare plan, and generous paid time off. Whether you're a seasoned pro in administrative support or someone looking to make a significant impact in an evolving company, Contentful offers a welcoming and innovative atmosphere where you can thrive and grow. We can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Jobs for Humanity
What are the key responsibilities of an Executive Assistant at Contentful?

As an Executive Assistant at Contentful, your main responsibilities will include managing the CPO’s calendar, organizing meetings, and being a proactive partner to the CPO by handling a variety of administrative tasks and supporting various projects. You'll also ensure that follow-ups and deliverables from meetings are tracked and addressed.

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What qualifications are required for the Executive Assistant position at Contentful?

Candidates for the Executive Assistant role at Contentful should have 5-7 years of executive-level administrative support experience, preferably in an international environment. Additionally, strong communication skills, professionalism, discretion, and a keen attention to detail are crucial for success.

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What tools do Executive Assistants at Contentful need to be proficient in?

At Contentful, Executive Assistants are expected to be proficient in Google Suite, Zoom, Slack, and DocuSign. These tools will help you efficiently manage tasks and communication in this fast-paced environment.

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How does the Executive Assistant position at Contentful support career development?

Contentful is committed to your growth! As an Executive Assistant, you will benefit from an annual education budget aimed at enhancing your skills. This is part of our larger initiative to support personal and professional development within the company.

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What is the work environment like for Executive Assistants at Contentful?

The work environment at Contentful for Executive Assistants is hybrid, combining both remote and in-office work in New York. You’ll be part of a dynamic, inclusive culture that values diversity and encourages collaboration!

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Common Interview Questions for Executive Assistant
How do you prioritize tasks as an Executive Assistant?

To effectively prioritize tasks, I consider deadlines, the importance of each task, and the CPO's immediate needs. Maintaining open communication with the CPO is key to understanding priorities accurately.

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Can you give an example of how you handled an unexpected challenge in your role as an Executive Assistant?

I once had a last-minute meeting request from a key stakeholder. I quickly rearranged the CPO's schedule, ensuring that critical commitments were still met. This reinforced my ability to stay calm under pressure and adapt efficiently.

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What strategies do you use to manage confidential information?

I follow strict protocols for confidentiality, such as using secure filing systems and ensuring sensitive documents are only accessible to authorized personnel. I also avoid discussing confidential matters in public settings.

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How do you ensure effective communication within your team?

I hold regular check-ins and encourage open dialogue among team members. Utilizing tools like Slack helps us maintain clear communication, making it easier to share updates and collaborate on tasks.

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What tools have you used to manage calendars and schedules?

I regularly use Google Calendar to manage schedules. I’ve learned to color-code different types of meetings and set reminders for important deadlines, ensuring optimal time management.

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Describe your experience with organizing meetings.

I have coordinating meetings down to a science! From preparing agendas to tracking follow-ups and ensuring all participants are informed, I focus on seamless organization to maximize productivity.

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How do you maintain a positive relationship with senior executives?

Building rapport is essential. I do this by being communicative, reliable, and adaptable. Showing appreciation for their time and understanding their preferences helps establish a strong working relationship.

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What is your approach to balancing multiple projects at once?

I prioritize tasks based on urgency and importance, allocating specific time blocks for focused work without distractions. This helps me keep track of progress across various projects.

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Can you share an experience where you improved a process in your previous role?

In my last position, I streamlined the scheduling process by introducing a shared calendar system which reduced back-and-forth emails and improved the efficiency of our scheduling.

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What motivates you in the role of Executive Assistant?

I find fulfillment in helping executives navigate their busy schedules and ensuring they have the support they need to succeed. Making their lives easier drives my passion for this role.

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Full-time, hybrid
DATE POSTED
April 24, 2025

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