Director, Infrastructure

The Director of Infrastructure at Justworks is responsible for overseeing the design, delivery, and support of scalable and reliable product platforms. This includes managing key projects like transitioning to multi-region infrastructures and enhancing security and compliance measures. You'll lead a team of engineers and collaborate across various departments to align infrastructure goals with company objectives.

To qualify for the Director of Infrastructure position at Justworks, candidates should have at least 15 years of experience in infrastructure and operations management. A background in multi-data center environments, network and system design, and experience with cloud-native environments, particularly AWS, are crucial. Demonstrated leadership skills and expertise in compliance environments are also important.

Justworks emphasizes a collaborative culture by encouraging teamwork, open communication, and mentorship across all levels. As the Director of Infrastructure, you'll work closely with Product and Engineering leaders while building and nurturing a team of cloud-focused engineers, ensuring a high-performing environment where knowledge-sharing is commonplace.

The Director of Infrastructure will lead critical projects such as scaling infrastructure to support international growth and enhancing AWS contingency planning. You will also be responsible for improving compliance measures and security protocols while ensuring infrastructure reliability and uptime.

The base salary for the Director of Infrastructure position at Justworks in New York City ranges from $250,000 to $300,000 per year. Actual compensation depends on several factors, including experience level, skills, and specific work location.

When answering this question, detail specific projects where you led the design of scalable systems, focusing on your thought process, the challenges faced, and the technologies used. Highlight your ability to create infrastructure that not only meets current needs but also anticipates future growth.

Discuss your leadership style, emphasizing how you foster communication and collaboration under pressure. Provide examples of how you led your team through challenging times while maintaining high performance and morale.

Be specific about your hands-on experience with AWS, including the services you've utilized and any architectural decisions you've made. Mention any certifications you hold and how you've applied that knowledge in practical situations.

Discuss your processes for integrating security measures throughout the infrastructure lifecycle, including regular audits, working with cybersecurity teams, and staying updated on compliance regulations. Provide examples of how you’ve successfully managed compliance in past projects.

Choose a project that had a significant impact on system reliability, and outline the steps you took, the results achieved, and how these improvements benefited the organization as a whole.

Discuss specific strategies you employ to promote interdepartmental collaboration, such as regular meetings, shared objectives, or tools you use. Highlight how these efforts have led to successful outcomes in past roles.

Describe your experience in managing vendor relationships, including how you evaluate vendor performance, negotiate contracts, and ensure alignment with organizational goals. Point out successful vendor collaborations that resulted in enhanced infrastructure solutions.

Mention specific tools and technologies you use for infrastructure management, including monitoring, configuration management, and automation tools. Explain why you prefer these tools and how they improve your team's efficiency.

Outline your methods for keeping up-to-date with industry trends, such as participating in webinars, attending conferences, or following thought leaders in the field. Emphasize your commitment to continual learning and your proactive approach to implement new technologies.

Share your insights into upcoming trends and challenges in infrastructure management, such as cloud migration, compliance, and cybersecurity threats. Offer your thoughts on how organizations can prepare for these challenges and maintain a competitive edge.