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Quality Assurance Engineer (Cleared)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced Jr. Quality Assurance Engineer to support a DOD SOCOM opportunity. ITC will provide the Government with program management and services related to emerging technology solutions including Enterprise Architecture (EA) and data science, application development and management support, training, and enterprise ecosystem support.

Responsibilities:

  • Develop and document test plans, test cases, and test scripts based on project requirements, functional specifications, and design documents.
  • Execute manual and automated tests across web, mobile, and desktop applications to identify defects and ensure software quality. Collaborate in the development of automated test frameworks.
  • Log, track, and manage software defects using bug tracking tools (e.g., Jira, Bugzilla). Collaborate with development teams to prioritize and resolve issues.
  • Perform regression testing after code updates or new releases to ensure stability and functionality of existing features.
  • Conduct performance, load, and stress testing to evaluate system scalability and response times.
  • Work closely with cross-functional teams, including developers, business analysts, and product managers, to understand project objectives and ensure testing covers all use cases.
  • Create and maintain detailed test documentation, including test cases, results, defect reports, and user guides as needed.
  • Contribute to the improvement of QA processes, methodologies, and tools to enhance the overall efficiency and effectiveness of the testing function.
  • Ensure that software meets relevant compliance standards (e.g., GDPR, ISO) and perform security testing to identify vulnerabilities.

Location: On-site in Tampa, FL

  • Substitutions for education:
  • Associate's Degree plus 4 years work experience may be substituted for a Bachelor's Degree
  • 6 years work experience may be substituted for a Bachelor's Degree

Preferred Skills:

  • Strong understanding of software development life cycles (SDLC) and Agile methodologies.
  • Knowledge of scripting languages (e.g., Python, Java, JavaScript) for test automation is preferred.
  • Excellent analytical and problem-solving skills.
  • Detail-oriented with a strong focus on quality.
  • Effective communication and interpersonal skills to work within a collaborative environment.
  • Strong problem-solving and analytical skills
  • Excellent communication and collaboration abilities
  • ability to work with Teams, but self-motivated to complete projects on your own.
  • Ability to work fully on-site with minimal accommodation


Certifications:

  • ISTQB Certified Tester or equivalent QA certification is a plus.

Tools & Technologies:

  • Familiarity with version control tools (e.g., Git), continuous integration environments, and database testing.

Clearance Requirements:

  • Must have an active Secret clearance

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.  

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What You Should Know About Quality Assurance Engineer (Cleared), Kentro

As a Quality Assurance Engineer at IT Concepts, Inc. (ITC), you'll be stepping into a role where innovation meets dedication. Founded in 2003, ITC thrives on core values like customer-centricity and teamwork, making it a fantastic place to develop your career. In this position, you'll actively support a DOD SOCOM opportunity, bringing your testing expertise to ensure software quality across multiple platforms such as web, mobile, and desktop applications. Your day-to-day will include crafting and executing test plans, managing software defects using tools like Jira, and collaborating with developers and product managers to streamline processes. With opportunities to engage in regression, performance, load, and stress testing, you'll be at the forefront of evaluating system performance and stability. ITC champions continuous learning, and you'll contribute to enhancing QA methodologies while maintaining compliance standards and performing security testing. We're looking for someone who is not only detail-oriented but also a self-motivator who thrives on team collaboration. Together, we’ll tackle challenges and provide solutions that make a positive community impact. If you have a passion for quality assurance and an active Secret clearance, we invite you to embark on this rewarding journey with us. Let’s innovate together at ITC!

Frequently Asked Questions (FAQs) for Quality Assurance Engineer (Cleared) Role at Kentro
What are the primary responsibilities of a Quality Assurance Engineer at IT Concepts, Inc.?

The Quality Assurance Engineer at IT Concepts, Inc. is responsible for developing and documenting test plans, executing both manual and automated tests, and managing software defects using bug tracking tools such as Jira. The role also involves collaborating with cross-functional teams to ensure comprehensive testing of all use cases, conducting regression and performance testing, and contributing to the enhancement of QA processes.

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What qualifications are required for the Quality Assurance Engineer position at IT Concepts, Inc.?

Candidates for the Quality Assurance Engineer position at IT Concepts, Inc. are expected to have an Associate's Degree with 4 years of relevant work experience or a Bachelor's Degree. Preferred qualifications include a strong understanding of software development life cycles, familiarity with scripting languages for test automation, and effective communication skills for teamwork.

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What skills are essential for succeeding as a Quality Assurance Engineer at IT Concepts, Inc.?

To succeed as a Quality Assurance Engineer at IT Concepts, Inc., strong analytical and problem-solving skills are vital, along with detail-oriented practices. Candidates should also have effective communication skills to work collaboratively and a good understanding of Agile methodologies and SDLC.

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Is certification important for the Quality Assurance Engineer role at IT Concepts, Inc.?

Yes, having certifications such as ISTQB Certified Tester or equivalent QA certification is a plus for the Quality Assurance Engineer role at IT Concepts, Inc. It demonstrates a commitment to quality assurance principles and a solid understanding of testing concepts.

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What are the benefits of working at IT Concepts, Inc. for a Quality Assurance Engineer?

Working at IT Concepts, Inc. offers a competitive benefits package, including paid time off, healthcare benefits, and a 401k plan with employer match. Additionally, ITC invests in employees’ professional development through education reimbursement for certifications and degrees, creating a supportive environment for continuous learning and team outings.

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Common Interview Questions for Quality Assurance Engineer (Cleared)
Can you describe your experience with automated testing frameworks as a Quality Assurance Engineer?

When discussing your experience with automated testing frameworks, highlight specific tools you've used, such as Selenium or TestNG. Explain your role in developing test scripts, how you've integrated these tools within the software development lifecycle, and any challenges you've faced along with how you overcame them.

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How do you prioritize testing tasks when under tight deadlines?

Prioritizing testing tasks under tight deadlines requires a strategic approach. Explain how you assess the impact of features, risks of potential defects, and how you collaborate with developers and product managers to prioritize critical paths for testing first, enabling crucial product releases.

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What steps do you take when you discover a software defect?

Upon discovering a software defect, detail your process which may include documenting the issue, checking for replication steps, and logging it into a tracking system like Jira. Emphasize your collaboration with developers to communicate the issue and track its resolution efficiently.

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What methodologies do you use for testing in an Agile environment?

In an Agile environment, discuss methods like sprint testing and how you use test case management tools to adapt quickly to changing requirements. Explain your participation in daily stand-ups and sprint retrospectives to ensure alignment with the development team.

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Describe how you perform regression testing after a code release.

When performing regression testing, explain your approach to select test cases based on affected features, running tests to ensure existing functionality remains intact. Highlight the importance of thorough documentation and feedback loops with development teams for any identified issues.

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Why do you believe attention to detail is crucial in quality assurance?

Attention to detail is paramount in quality assurance as it directly impacts the end-user experience. Discuss how small oversights can lead to significant issues, thus emphasizing your methodical approach to reviewing test cases, defect logs, and user documentation.

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Can you give an example of a time you improved the QA process?

Share a specific instance where you identified a bottleneck in the QA process, introduced a new testing tool, or collaborated with teams to refine workflows. Highlight the positive impact, measured in speed, accuracy, or test coverage.

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How do you ensure compliance with software standards during testing?

To ensure compliance, elaborate on your familiarity with relevant standards such as GDPR or ISO. Describe how you incorporate these standards into your testing practices, conducting audits, and thorough documentation to support compliance efforts.

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What strategies do you employ for effective communication with development teams?

Discuss strategies like active listening, regular collaborative meetings, and using transparent tools for tracking issues. Emphasize how clear communication helps in setting expectations and resolving misunderstandings quickly.

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How do you stay current with the latest trends in quality assurance?

Talk about your commitment to continued learning through attending conferences, engaging with QA communities online, and reading relevant publications. Highlight how this ongoing education helps you stay relevant and apply new tools and methods in your work.

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Full-time, on-site
DATE POSTED
March 14, 2025

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