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24-25 Operations Manager

Company Description

We are seeking talented, committed, culturally competent Operations Managers (OM) candidates. 

About Us

KIPP is a national network of free, open-enrollment, college-preparatory public schools in educationally underserved communities.  Over 100,000 students attend one of the 242 KIPP schools that operate in 31 regions across the United States.  KIPP Philadelphia Schools Public Schools (KPPS) is a part of the national KIPP network and currently leads six schools serving approximately 3,300 students in North and West Philadelphia. By 2030, KPPS will lead ten schools serving approximately 4,000 students.

Our Mission

Together with families and communities, we create joyful, academically excellent schools that prepare students to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Life at KIPP Philly

We know that talented, committed, culturally competent teachers and leaders have the power to amplify our children’s potential by creating a school experience that affirms, values, and challenges them each day. We seek to create a professional environment full of joy, candor, care and community where excellent educators can make a long-term home alongside peers who are equally committed to the work. Educators at KIPP –

  • Are committed to anti-racism, equity and inclusion

  • Are part of a close-knit, diverse community of educators working together in service of children

  • Show up as themselves, inspiring our children to do the same

  • Believe school should be a joyful, affirming space for both children and adults

  • Believe that strong relationships and precise preparation are critical to increasing learning outcomes

  • Want to evolve their craft via 1:1 coaching and high quality professional development

  • Have access to leadership pathway programming and opportunities to grow their career

  • Enjoy a competitive, comprehensive health benefits package, a 403B retirement matching program, tuition reimbursement to pursue certification, and free access to financial advising services

 

Job Description

Operational Excellence & Logistics Management:

  • Oversee Daily Operations: Manage the school office and all operational systems, ensuring efficiency and seamless execution. Implement systems to streamline school functions, including attendance, supply management, and facilities upkeep. Proactively solve potential issues before they arise.

  • Attendance & Data Management: Ensure accurate student attendance in PowerSchool and manage attendance intervention plans. Follow up with parents/guardians to address attendance concerns.

  • Student Enrollment: Lead student recruitment, manage enrollment processes, and maintain accurate records in Infinite Campus to meet enrollment goals.

  • Transportation Coordination: Work with the district and bus company to manage student bus routes and resolve transportation issues.

  • Administrative Support: Handle filing, copy/print needs, maintain supplies within budget, and assist the Director of Operations as needed.

Support to Teachers, Leaders, and Parents:

  • Logistical Support for Staff: Provide administrative and logistical support to teachers and school leaders, ensuring they have the tools and resources needed to succeed.

  • School-Wide Coordination: Collaborate with leadership on school initiatives and align operational processes with academic goals. Manage school tours and assist with special events.

  • Family & Community Engagement: Regularly communicate with parents, coordinate school-wide meetings, and supervise students during meals and dismissal.

Systems Development & Process Improvement:

  • Optimize Systems: Develop and refine school systems (attendance, inventory, facilities) to ensure efficiency. Continuously assess and improve workflows to maximize time and resources.

  • Data-Driven Decisions: Use data to assess operational performance and implement improvements that align with the school’s goals

Communication & Stakeholder Management:

  • Point of Contact for Stakeholders: Serve as the primary liaison for parents, guardians, and external partners. Ensure clear communication around schedules, events, and operational changes.

  • Vendor Coordination: Manage relationships with external partners (e.g., transportation, custodial) to ensure services meet the school’s needs.

  • implement student attencance interventions including attendance phone calls and meetings

Problem-Solving & Flexibility:

  • Proactive Problem Solving: Anticipate and address operational challenges before they impact the school day. Remain flexible and adapt to the changing needs of the school.

Qualifications

Qualifications:

  • Passion for Logistics & Operations: A deep interest in systems, organization, and process improvement.

  • Experience in School Operations (Preferred): Previous experience working in school operations, administration, or a similar field is a plus, but we are also open to candidates with strong experience in other organizational operations or management.

  • Problem-Solving Skills: Ability to think on your feet and find creative solutions to unexpected challenges.

  • Strong Communication Skills: Ability to communicate clearly and effectively with diverse stakeholders, including teachers, students, families, and vendors.

  • Attention to Detail: A keen eye for detail and a commitment to high standards of quality and accountability.

  • Team Player & Leadership: Ability to collaborate effectively with school leaders, teachers, and the broader community, while also taking ownership of key operational functions

  • Adaptability & Initiative: Flexible and proactive in responding to the ever-changing needs of a dynamic school environment.

 

Additional Information:

  • This is a full-time, 12-month position, requiring 40 hours per week, Monday through Friday. Occasional Saturday work may be required based on school needs. The staff hours are 7:45am-3:45pm.

  • The Operations Manager will report directly to the Director of Operations and work closely with the leadership team to ensure the smooth daily running of the school.

Qualifications & Credentials

  • Love and see the high potential of all children

  • Self-awareness and ability to reflect on your practice, biases, and leans

  • Cultural competence and commitment to inclusion, anti-racism, and eradicating anti-Blackness

  • Believe deeply in the mission and values of KIPP Philadelphia Public Schools

  • Solutions-orientation; ability and eagerness to adapt to and manage the unexpected and solve problems

  • Flexible and friendly; able to adapt to change and work well with others in a fast-paced environment

  • Demonstrate excellent responsibility, attention to detail, organizational and communication skills

  • Results-driven mindset; takes initiative, manages multiple priorities, and gets the job done

  • Strong computer literacy

  • Administrative experience required

  • Experience in an education setting preferred

  • Complete all required criminal and child abuse background checks:

    • PA State Police Clearance

    • PA Child Abuse Clearance

    • Cogent Federal Fingerprinting

Additional Information

Compensation 

  • Salaries at KPPS are competitive, equitable, and predictable

  • Leaders (and all staff members) enjoy a comprehensive health benefits package (for employees and their families) included, along with a 403B matching program and access to free financial advising services.

Note to Applicants

KIPP Philadelphia Schools is an equal opportunity employer.  Employees are selected on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About 24-25 Operations Manager, KIPP

If you're passionate about making a real difference in the lives of students, KIPP Philadelphia Schools Public Schools (KPPS) is on the lookout for a dedicated Operations Manager to join our dynamic team in Philadelphia, PA. Here at KIPP, we strive to create a joyful and academically enriching environment for our students, ensuring they receive the support they need to thrive both in school and in their future careers. As the Operations Manager, your role will be critical in overseeing daily operations and logistical management within our schools. You'll be at the forefront of ensuring our schools run smoothly, tackling challenges before they escalate while enhancing our systems for attendance management, student enrollment, and transportation coordination. Your expertise will play a pivotal part in providing logistical support to teachers and school leaders, helping them excel and serve our vibrant community. Strong communication skills are key as you’ll work closely with parents, guardians, and a network of external partners, fostering a supportive atmosphere that prioritizes student success. KPPS believes in the importance of evolving one’s craft, so you’ll have opportunities for professional development and growth within our organization, which is committed to equity and inclusion. If you're someone with a collaborative spirit, keen attention to detail, and the ability to adapt in a fast-paced educational environment, we’d love to hear from you. Let's come together to inspire our students to pursue the paths they choose and create a more just world.

Frequently Asked Questions (FAQs) for 24-25 Operations Manager Role at KIPP
What are the primary responsibilities of the Operations Manager at KIPP Philadelphia Schools?

The Operations Manager at KIPP Philadelphia Schools is responsible for overseeing daily operations, managing attendance and data, coordinating student enrollment, and ensuring efficient transportation logistics. Additionally, you'll provide administrative support to staff, engage families and communities, optimize operational systems, and act as the primary contact for various stakeholders.

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What qualifications are needed for the Operations Manager position at KIPP Philadelphia Schools?

Candidates for the Operations Manager position at KIPP Philadelphia Schools should possess strong problem-solving skills, excellent communication abilities, attention to detail, and a collaborative spirit. Previous experience in school operations or a related field is preferred, but we also welcome candidates with strong organizational management experience from other sectors.

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How does KIPP Philadelphia Schools support professional development for the Operations Manager?

KIPP Philadelphia Schools offers numerous opportunities for professional growth for the Operations Manager, including one-on-one coaching sessions, high-quality professional development programs, and tailored leadership pathway programming to help staff evolve within their roles and grow their careers effectively.

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What benefits can an Operations Manager expect at KIPP Philadelphia Schools?

KIPP Philadelphia Schools offers a competitive and comprehensive health benefits package for the Operations Manager and their family, alongside a 403B retirement matching program, tuition reimbursement for certification pursuits, and access to financial advising services, ensuring well-rounded support for all staff members.

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What is the work environment like for an Operations Manager at KIPP Philadelphia Schools?

The work environment for the Operations Manager at KIPP Philadelphia Schools is characterized by joy, collaboration, and a strong commitment to equity and inclusion. As part of a close-knit community of educators, you'll work alongside passionate individuals who are dedicated to uplifting students and fostering an affirming school culture.

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Common Interview Questions for 24-25 Operations Manager
Can you describe a time when you had to solve a logistical challenge quickly?

When answering this question, highlight a specific example where you identified a problem, assessed your options, and executed a solution effectively. Clearly outline the situation, what steps you took, and the final outcome to demonstrate your problem-solving abilities.

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How do you prioritize multiple responsibilities in a busy school environment?

Detail your approach to time management and prioritization. Explain how you assess urgency, communicate with your team for support, and remain adaptable to shifting priorities. Mention any tools or strategies you utilize to stay organized.

Join Rise to see the full answer
What strategies do you use for effective communication with diverse stakeholders?

Discuss methods you employ to ensure clarity and inclusivity in your communication. Mention your use of various communication channels, active listening skills, and providing updates to all parties involved to build trust and understanding.

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How would you handle a situation where a parent's concerns about attendance are escalating?

Your answer should showcase your empathy and problem-solving skills. Describe the steps you would take to actively listen to the parent's concerns, gather necessary data, and collaborate with them to establish a plan that supports their child while addressing their worries.

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What tactics would you implement to improve operational efficiency in a school?

Offer insights into your experience with process improvement. Share examples of systems you've developed or refined and the results achieved. Discuss how you assess operational performance through data and apply continuous improvement methodologies.

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Can you explain your experience with administrative tasks in a school setting?

Articulate your familiarity with administrative processes, such as data management, coordinating logistics, or supporting team members. Provide specifics about software or platforms you've used and how you ensure compliance with school policies.

Join Rise to see the full answer
How do you ensure all staff members have the resources they need?

Emphasize your proactive approach to identifying the needs of teachers and staff members. Discuss how you maintain open communication channels for feedback and support while implementing systems to assure that all resources are readily available.

Join Rise to see the full answer
Describe an instance when you led a team in achieving a common goal.

Reflect on a specific project or initiative where your leadership led to success. Share how you defined the goal, motivated your team, and the collaborative efforts that contributed to the achievement.

Join Rise to see the full answer
In your view, what is the role of an Operations Manager in supporting academic goals?

Discuss your understanding of the Operations Manager's role as a vital bridge between academic objectives and operational support. Explain how effective logistics and administrative processes directly impact the learning environment and student achievements.

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What inspires you to work within the educational sector?

Share your passion for education and how it aligns with KIPP's mission. Discuss experiences that motivated you to pursue a career in school operations and highlight the impact you hope to achieve for students and their families.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 21, 2024

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