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Sales Associate Key - job 1 of 2

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer:

  • Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
  • Incentive Opportunities
  • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees.  To learn more, visit our We Care page.
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What we Value “WE CARE”:

  • We Win as a team and are dedicated to ensuring and applauding each other’s success.
  • We Encourage creativity, innovation and smart risk-taking.
  • We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act with integrity, transparency, candor, and respect.
  • We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We Embrace community by bringing positive change to those we live and work in.

Who You Are:

  • Capable of creating a selling culture where all associates align around the needs of our customers.
  • Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences.
  • Driven to create, build and cultivate relationships.
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
  • Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You'll Do:

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
  • Achieve sales and service metrics in key measurable areas.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
  • Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location:

Store 04080 Commerce GA FacOut-Commerce,GA 30529

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Average salary estimate

$31500 / YEARLY (est.)
min
max
$28000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate Key, Knitwell Group

If you're looking to kick-start your career in retail, why not join Talbots as a Sales Associate at our Store 04080 in beautiful Commerce, GA? Here at Talbots, we pride ourselves on being a leading omni-channel specialty retailer known for modern classic women's clothing, shoes, and accessories. As a Sales Associate, you'll play a crucial role in creating exceptional customer experiences, promoting our products, and building strong brand relationships. We believe in nurturing talent, and that's why we offer plenty of growth opportunities! Your responsibilities will include interacting with customers, providing fashion advice, and achieving sales metrics while building a fun and inviting store atmosphere. If you love working collaboratively and enjoy fostering customer relationships, this role is just for you! Plus, enjoy benefits like generous discount offers and comprehensive benefits packages accessible to both full and eligible part-time employees. At Talbots, we cherish creativity, integrity, and community involvement, ensuring that each associate thrives in a supportive and diverse workplace. So, if you have a passion for selling, a strong customer-centric mentality, and the desire to thrive in a team environment, we’d love to see you apply for the Sales Associate position today!

Frequently Asked Questions (FAQs) for Sales Associate Key Role at Knitwell Group
What are the responsibilities of a Sales Associate at Talbots in Commerce, GA?

As a Sales Associate at Talbots in Commerce, GA, your primary responsibilities will include providing exceptional customer service, maintaining a positive shopping atmosphere, assisting management with store operations, achieving sales metrics, and staying updated on fashion trends and product knowledge. You'll actively engage with customers to enhance their shopping experience while supporting the overall sales strategy of the store.

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What does Talbots look for in a Sales Associate candidate?

Talbots seeks Sales Associate candidates who embody a customer-centric mentality, have a passion for fashion, and are eager to build positive relationships with both customers and team members. Candidates should possess excellent communication skills, the ability to work in a diverse environment, and a proactive attitude towards achieving sales and service goals.

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What are the work hours for a Sales Associate at Talbots Store 04080?

Sales Associate positions at Talbots Store 04080 in Commerce, GA, require flexible availability, which includes evenings, weekends, and holidays. Full-time and part-time roles may offer varying hours to accommodate the needs of the business, ensuring that you're able to balance work with other commitments while still delivering exceptional service.

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Are there any benefits associated with the Sales Associate position at Talbots?

Yes, Talbots offers a variety of benefits for Sales Associates, including a comprehensive benefits package for full and eligible part-time employees, a generous merchandise discount, and other perks like a referral incentive program and discounts on travel and shopping. With a focus on growth and employee well-being, Talbots aims to support your professional journey.

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How can I grow my career as a Sales Associate at Talbots?

Talbots encourages career growth and offers tools and resources for Sales Associates interested in advancing within the company. By embracing learning opportunities, accepting coaching, and proactively participating in team initiatives, you can enhance your skills and position yourself for future roles within Talbots.

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Common Interview Questions for Sales Associate Key
How would you handle a difficult customer as a Sales Associate?

When faced with a difficult customer, it's essential to remain calm and empathetic. Listen attentively to their concerns, acknowledge their feelings, and reassure them that you're there to help. By offering practical solutions and demonstrating patience, you can turn an unpleasant experience into a positive interaction, which reflects well on both you and Talbots.

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What do you believe are the key elements of excellent customer service?

Excellent customer service is characterized by attentiveness, empathy, knowledge, and a positive attitude. As a Sales Associate, making genuine connections with customers, understanding their needs, and providing tailored recommendations are essential for an exceptional shopping experience that leaves a lasting impression.

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Can you explain how you prioritize tasks on a busy day at a retail store?

On a busy day, I prioritize tasks based on customer needs and store operations. Assisting customers should always come first, followed by restocking and organizing merchandise. By staying focused on what enhances the customer experience, I ensure that the store remains efficient and welcoming.

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How do you stay informed about fashion trends to assist customers effectively?

I stay informed about fashion trends by following industry blogs, social media influencers, and keeping an eye on what celebrities wear. Additionally, regularly visiting our store and engaging with product training sessions helps me acquire the latest knowledge to provide informed recommendations to customers.

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Describe a time you contributed to a team goal in a previous role.

In my previous role, I helped achieve a key sales target by collaborating with my team to develop engaging sales strategies. I actively participated in meetings, shared ideas, and encouraged my teammates to achieve their individual goals, which collectively boosted our team's performance and morale.

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What methods do you use to engage customers and drive sales?

To engage customers effectively and drive sales, I focus on building rapport through friendly conversation, actively listening to their needs, and offering personalized product recommendations. Utilizing my product knowledge to create outfit combinations or pairing accessories can enhance the customer's shopping journey and increase purchase likelihood.

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How would you describe your approach to teamwork in a retail environment?

My approach to teamwork in retail centers on open communication and mutual support. I believe in sharing knowledge, helping each other with tasks, and celebrating successes together. A cohesive team with a shared purpose fosters a positive environment, ultimately enhancing the customer experience.

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What are your strategies for managing time effectively during a shift?

I manage my time effectively by creating a checklist of tasks to ensure priority items are completed first. Allocating time for customer interactions while balancing operational duties is crucial for maintaining a smooth flow throughout the shift. Staying organized and adaptable allows me to respond to changing store demands seamlessly.

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What is the most important quality for a Sales Associate to possess?

The most important quality for a Sales Associate is a genuine passion for customer service. A friendly, approachable demeanor, coupled with a strong desire to understand and meet customer needs, creates memorable shopping experiences, which ultimately drives customer loyalty and sales growth.

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How do you approach product knowledge in your role as a Sales Associate?

I approach product knowledge with enthusiasm, recognizing its vital role in effectively assisting customers. I make it a point to review product information, participate in training, and engage with colleagues to share insights. Armed with thorough knowledge, I'm confident in providing accurate recommendations and answering customer questions.

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EMPLOYMENT TYPE
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DATE POSTED
April 22, 2025

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