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Senior Administrative Associate

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. 

 

Are you ready to make your next career move to join our team and assist the local branch as our Senior Administrative Associate for KONE Naples, FL?  This position will work a hybrid schedule that includes three days in-office, two days from home.  

 

  • Do you enjoy working in a fast-paced environment? 

  • Are you able to collaborate with all levels of the organization to achieve business goals?  

  • Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, customer relationship management, etc.?) 

  • Do you have a passion for customer satisfaction? 

  • Are you able to perform and manage multiple tasks at the same time? 

 
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  

 

As our Sr Administrative Associate, you will perform a variety of administrative tasks related to our service branch operations including reporting, scheduling, and onboarding assistance. Your customer service mindset provides an engaging experience with internal and external stakeholders whether it is through phone calls, emails, or face to face visits.  

 

You will bring 4+ years of relevant office administration expertise and an appetite for learning an exciting and new field.You will use the knowledge gained when obtaining your associates’ degree in a related field or an additional 4+ years of experience.  

 

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: 

• We value your authentic self 

• Diversity, equity and inclusion is embedded in our strategy and values 

• Collaborative, creative and supportive work environment 

• Passionate about safety, quality and innovation 

• We care about the communities where we live and work 

 

Some of our many benefits include: 

• Competitive salary 

• Flexible work schedule 

• Opportunities to learn and grow 

• Matching 401K 

• Comprehensive health and wellness plans for the entire family 

• Paid holidays and paid time off 

 

Come share your passion and energy to make a positive impact at KONE for our customers and your career! 

 

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class 

The hiring range for this role is $64,200.00 - $88,200.00.  The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Average salary estimate

$76200 / YEARLY (est.)
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$64200K
$88200K

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What You Should Know About Senior Administrative Associate, KONE

At KONE in Naples, FL, we're on the lookout for a dedicated and dynamic Senior Administrative Associate to join our vibrant team. If you're someone who thrives in a fast-paced environment and loves to collaborate across all levels of an organization, this could be the perfect position for you. In this role, you will manage a variety of administrative tasks essential to our service branch operations, including reporting, scheduling, and onboarding assistance. You’ll be the go-to person for both internal and external stakeholders, ensuring an exceptional customer experience, whether through phone calls, emails, or in-person visits. With over four years of relevant office administration experience, you will also utilize the knowledge gained from your associate's degree in a related field or another four years of experience. At KONE, we value the richness that diversity brings to our workplace, and we stand by a mission to improve urban living through innovative mobility solutions. If you have proficiency in office management tools like Microsoft Office Suite and SAP, and a keen eye for detail while managing multiple tasks simultaneously, we want to hear from you! Join us to not only advance your career but also make a positive impact in our communities. Enjoy a flexible work schedule, competitive salary, comprehensive health plans for the whole family, and much more at KONE!

Frequently Asked Questions (FAQs) for Senior Administrative Associate Role at KONE
What are the main responsibilities of a Senior Administrative Associate at KONE?

As a Senior Administrative Associate at KONE, you will handle a diverse range of administrative duties, including reporting, scheduling meetings, assisting with onboarding new employees, and maintaining customer relationships. Your role will require you to interact with both internal teams and external clients, ensuring operations run smoothly and efficiently within our service branch.

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What qualifications are needed for the Senior Administrative Associate role at KONE?

To qualify for the Senior Administrative Associate position at KONE, candidates should have a minimum of four years of relevant office administration experience. An associate's degree in a related field or an additional four years of experience is also necessary. Proficiency in Microsoft Office Suite, SAP, and customer relationship management systems is highly valued.

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How does KONE support the professional growth of its Senior Administrative Associates?

KONE is committed to fostering an environment that promotes learning and personal development. As a Senior Administrative Associate, you’ll have access to various opportunities for professional growth, including training programs and mentorship. We encourage our team members to pursue their interests and develop skills that enhance their careers.

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What is the work schedule like for a Senior Administrative Associate at KONE in Naples, FL?

The work schedule for a Senior Administrative Associate at KONE includes a hybrid model where employees work three days in the office and two days from home. This flexibility allows for a balanced work-life experience while still being actively engaged with the team and responsibilities.

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What benefits does KONE offer to Senior Administrative Associates?

At KONE, we pride ourselves on providing a comprehensive benefits package. Senior Administrative Associates enjoy a competitive salary, flexible work schedules, matching 401K plans, and comprehensive health and wellness plans for their families. We also offer paid holidays and ample time off to recharge.

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Common Interview Questions for Senior Administrative Associate
What motivated you to apply for the Senior Administrative Associate position at KONE?

This question allows you to express your enthusiasm for KONE’s innovative solutions and commitment to urban life improvement. Share specific reasons that resonate with you, such as the company culture, its focus on diversity, or its sustainability initiatives.

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How do you prioritize tasks when managing multiple responsibilities as a Senior Administrative Associate?

Talk about your approach to task management, such as using to-do lists or project management tools. Provide examples of past experiences where you effectively organized your workload to meet deadlines, highlighting your ability to remain calm under pressure.

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Can you describe a time when you provided exceptional customer service in an administrative role?

Share a specific instance where you went above and beyond for a customer or co-worker. Illustrate your problem-solving skills and commitment to customer satisfaction, which resonate with KONE’s service-oriented mission.

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What office management tools are you proficient in, and how have they helped you in your past roles?

Highlight your familiarity with tools like the Microsoft Office Suite, SAP, and any CRM software. Discuss how these tools improved your efficiency and contributed to smooth operations in previous roles.

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How do you handle conflicting priorities when working on administrative tasks?

Explain your method for assessing urgency and importance when faced with conflicting priorities. Offer examples that showcase your decision-making skills and ability to communicate effectively with stakeholders to align on priorities.

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What strategies do you use to ensure effective communication with team members and management?

Discuss the importance of open communication and collaboration. Provide examples of how you’ve engaged with team members or management through regular updates, collaborative tools, or face-to-face meetings to ensure everyone is aligned.

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How do you stay organized in a fast-paced and dynamic work environment?

Share your strategies such as using digital calendars, reminders, and task-tracking software. Discuss how these tools help you manage time efficiently and ensure you meet all deadlines and commitments.

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Why do you believe diversity and inclusion are important in the workplace?

Reflect on the values of KONE and how diversity enriches team perspectives and drives innovation. Share personal beliefs or experiences that underline the value you place on creating an inclusive work environment.

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Describe a challenge you faced in a previous administrative role and how you overcame it.

Provide a specific scenario where you faced significant challenges, explain your approach to resolving the situation, and reflect on what you learned from that experience that will aid you in the Senior Administrative Associate role.

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What are your long-term career goals as a Senior Administrative Associate?

Discuss your aspirations to grow within KONE and your desire to expand your skills in administrative practices and operations management. Express your interest in contributing to the company's mission and values while achieving your career ambitions.

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At KONE, our mission is to improve the flow of urban life. Our vision is to create the best People Flow experience.

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Full-time, hybrid
DATE POSTED
April 18, 2025

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