Position Summary:
We are seeking a highly organized and detail-oriented Intake Specialist to join our team. In this role, you will serve as the first point of contact for clients and play a critical role in gathering, verifying, and processing client information to ensure seamless onboarding. The ideal candidate has strong interpersonal skills, a solid understanding of intake procedures, and the ability to manage a high volume of cases with accuracy and empathy.
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Are you ready to make a difference in people's lives as an Intake Specialist at our Flushing, NY office? Join us on this rewarding journey where your organizational prowess meets the art of client care. In this role, you'll be the first friendly voice clients hear, efficiently gathering and verifying information to ensure a smooth onboarding experience. We are looking for someone who is not just detail-oriented but also possesses exceptional interpersonal skills and empathy. You will conduct initial screenings and assessments, making sure that every client receives the services they need. With a keen eye for documentation, you'll ensure that all files are compliant with policies and regulations while inputting this vital information into our case management systems accurately. Collaborating with various internal teams, you'll ensure that every client gets the attention they deserve while maintaining confidentiality at all times. Tracking and reporting on intake metrics will also fall under your responsibilities, and your insights will be invaluable in refining our processes. The salary range for this position is $90,000 - $130,000 a year. If you're passionate about helping others and ready to immerse yourself in a dynamic team, we want to hear from you!
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