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Field Inspector

Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.  


We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!


The primary role of the Field Inspector (FI) is to meet with insurance adjusters for all the Project Manager’s customers, and provide all information and documentation needed by Project Coordinators (PC), Production Department, and Supplement Team.

 

While Sales Representatives are bringing in new customers and Project Managers are delivering the Legacy service experience to them, the Field Inspector works with the insurance company to get claims settled and documented, including all details needed by Supplements, Project Coordinators, and Production Department for those same customers.


CORE RESPONSIBILITIES
  • Conduct field-based investigations at policyholders’ homes to investigate property damage
  • Meet with property claims adjusters who are responding to the residential property claim in order to develop an agreement on the scope of loss.
  • Correctly execute Scheduling, Adjuster Meeting Results and Reinspect/Itels
  • Clear and precise communication on the claims process 
  • Use claims management software and company provided laptop to assess property damage and determine necessary repair estimates
  • Represents Legacy Restoration from a public relations standpoint – Professionalism is key!
  • Use strong customer service skills to evaluate damage with adjusters 
  • Promote safety at all times


REQUIREMENTS
  • Minimum 3+ years of roofing sales experience or working as a property and casualty insurance adjuster.
  • Reliable transportation
  • Must have a valid state driver's license and an acceptable Motor Vehicle Driving Record.
  • Legacy decals to be installed on your vehicle.
  • Ability to set-up and climb a ladder; safely navigating roofs during inspections.
  • Appointments may be scheduled evenings and Saturdays.
  • Xactimate experience


LEGACY BENEFITS
  • Vehicle / Gas Stipend
  • Health, Dental and Vision Insurance 
  • 401k plan with company match.
  • 10 days Allowable Time-Off and 8 Paid Holidays.
  • Team building and paid volunteer activities throughout the year.
  • Significant growth opportunities


$90,000 - $130,000 a year
Base of $90,000 + unlimited commissions
Average income in year 1 has range between $100,000 - $130,000

We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding an outstanding work environment for our employees.    

The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customers and our communities.   

 

Legacy Restoration Glassdoor Company Review
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Legacy Restoration DE&I Review
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CEO of Legacy Restoration
Legacy Restoration CEO photo
Scott Mullins
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Average salary estimate

$110000 / YEARLY (est.)
min
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Inspector, Legacy Restoration

At Legacy Restoration, located in St. Cloud, MN, we're on the lookout for a passionate and dedicated Field Inspector to join our dynamic team. As a leader in residential home exterior renovation, we pride ourselves on enhancing the quality of life for both our employees and customers through our commitment to excellence. In this critical role, you'll collaborate with insurance adjusters to ensure that all project details are accurately captured and communicated to our Production Department and Project Managers. If you’re not just searching for a job but aspire to build a meaningful career, this is the place for you! You'll conduct property inspections, develop agreements on the scope of losses with claims adjusters, and leverage our state-of-the-art claims management software to assess property damage. Your professionalism and expertise will shine as you engage with customers, promoting a culture of safety, integrity, and exceptional service. Plus, you’ll be part of a community-focused company that actively participates in volunteer activities and team-building events, all while enjoying excellent benefits and growth opportunities. With a competitive salary ranging from $90,000 to $130,000 annually, alongside unlimited commissions, your hard work will undoubtedly pay off. Join us in helping people and communities thrive – your future with Legacy Restoration starts here!

Frequently Asked Questions (FAQs) for Field Inspector Role at Legacy Restoration
What are the daily responsibilities of a Field Inspector at Legacy Restoration?

As a Field Inspector at Legacy Restoration, your daily responsibilities will include conducting field investigations to assess property damage, collaborating with insurance adjusters, and ensuring that all documentation is provided accurately to the relevant teams. You'll also maintain strong communication throughout the claims process and represent the company's values in all interactions, ensuring a positive experience for our clients.

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What qualifications do I need to apply for the Field Inspector position at Legacy Restoration?

To apply for the Field Inspector position at Legacy Restoration, candidates should possess a minimum of 3 years of roofing sales experience or should have a background working as a property and casualty insurance adjuster. Additionally, having reliable transportation, a valid driver's license, and the physical capability to navigate roofs safely are essential to performing the job effectively.

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How does the compensation structure work for a Field Inspector at Legacy Restoration?

Field Inspectors at Legacy Restoration earn a base salary ranging from $90,000 to $130,000 per year plus unlimited commissions based on performance. This attractive compensation structure allows for significant income growth, with many team members earning between $100,000 and $130,000 in their first year, reflecting the ample opportunities for success within the role.

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What kind of training and development opportunities are available for Field Inspectors at Legacy Restoration?

At Legacy Restoration, we believe in fostering the growth of our employees through ongoing training and development opportunities. Field Inspectors will have access to professional development workshops, mentorship programs, and resources geared towards enhancing their skills and advancing their careers within the company.

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What benefits does Legacy Restoration offer to Field Inspectors?

Legacy Restoration provides a comprehensive benefits package for Field Inspectors, which includes health, dental, and vision insurance, a 401k plan with company match, and generous paid time-off policies. Additionally, employees enjoy team-building activities and community volunteering events, creating a strong workplace culture focused on support and collaboration.

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Common Interview Questions for Field Inspector
Can you describe your experience with property inspections and damage assessment?

When answering this question, highlight your relevant experience in conducting property inspections, detailing any specific methodologies or tools you've used to assess damage accurately. Discuss your approach to gathering information and communicating findings to clients and stakeholders effectively.

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How do you handle disagreement with an insurance adjuster regarding a damage assessment?

In responding to this question, emphasize your negotiation skills and ability to remain calm and professional. Explain how you would gather supporting documentation, communicate clearly, and work collaboratively to reach a resolution that satisfies all parties involved.

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What strategies do you use to maintain effective communication with clients and team members?

Discuss the importance of transparent and timely communication. Highlight any tools or techniques you use to ensure everyone is informed, such as regular updates or documenting progress in shared systems. Emphasize your commitment to customer satisfaction and teamwork.

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What safety protocols do you follow while conducting field inspections?

Share your understanding of safety protocols relevant to field inspections. Mention your ability to climb ladders and navigate roofs safely, and highlight your commitment to promoting safety for both yourself and your clients during the inspection process.

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Why do you want to work as a Field Inspector with Legacy Restoration?

Use this opportunity to express your admiration for Legacy Restoration’s commitment to quality and community involvement. Discuss how the company’s values align with your own and how you see yourself contributing to its mission of improving lives through excellent service.

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How do you prioritize multiple inspections in a single day?

Focus on your organizational skills and time management strategies. Describe how you make efficient use of your schedule, leveraging software tools or other methods to ensure timely and thorough inspections while respecting clients' time.

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Can you provide an example of a challenging inspection situation and how you resolved it?

Share a specific example from your experience that highlights your problem-solving skills. Explain the context, the challenges faced, and the steps you took to resolve the situation successfully, illustrating your adaptability and resourcefulness.

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What tools or software are you familiar with in the context of property damage assessment?

Mention specific tools or software you've used, such as Xactimate, and explain how you utilize these technologies to enhance your assessments and streamline your work processes, demonstrating your technical proficiency in property inspections.

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How do you approach educating clients about the claims process?

Discuss your approach to client education, emphasizing clarity and empathy. Address how you break down complex processes into understandable steps and ensure your clients feel supported throughout their claims journey.

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What motivates you to deliver a 5-star customer experience as a Field Inspector?

Reflect on your commitment to customer satisfaction and the value you place on exceptional service. Share what drives you to go the extra mile and how this aligns with Legacy Restoration’s goal to provide a top-quality experience for all customers.

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Our purpose is to improve the quality of life for our customers and employees through the pursuit of excellence in exterior home restoration. Core Values: - Maximizing Individual’s Potential - Teamwork and Unity - Continuous Improvement - Valuing...

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Full-time, on-site
DATE POSTED
March 10, 2025

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