Sales Manager Customer, Car line or Product Group (m/f/d)

The Sales Manager Customer at LEONI is primarily responsible for gathering and providing insights into competition, customers, and market trends. This role involves closely collaborating with the Sales core team on projects, negotiating changes with customers, and overseeing contract reviews. They also manage sales data and ensure timely collections from customers while supporting strategic business planning.

Candidates for the Sales Manager Customer position at LEONI should have a high school diploma or a university degree in fields such as business, management, or marketing. Experience in sales management within the automotive industry is beneficial, alongside excellent communication and negotiation skills. Proficiency in English is mandatory, and knowledge of additional languages like German or French can be an advantage.

Success in the Sales Manager Customer role at LEONI relies on strong negotiation and communication skills, as well as exceptional organizational and time management abilities. The candidate must demonstrate social competence, including intercultural sensitivity and teamwork, as well as readiness for regular travel and the capability to work collaboratively across departments.

Sales Managers Customer at LEONI can expect to travel to the Headquarter in Kitzingen, Germany approximately 4-6 times per year, with each trip lasting around one week. These travels are a significant part of the role, allowing for collaboration with international teams and deeper insights into the company’s operations.

LEONI offers a comprehensive support system and a wide array of benefits for its Sales Manager Customer, including a flexible work environment with home office options, a strong focus on professional development, and access to High-Tech technologies. Additional benefits include extra days off, subsidies for meals, a pension contribution, and various bonuses for milestone achievements.

In answering this question, provide specific examples from your previous roles that highlight your responsibilities, achievements, and how you contributed to the overall sales strategy. Emphasize results you’ve achieved, such as revenue growth or improved customer satisfaction.

Discuss your negotiation techniques, such as understanding customer needs, preparing for objections, and aiming for win-win solutions. Provide an example of a successful negotiation you’ve led, focusing on the outcome and relationship-building.

Share methods such as analyzing industry reports, competitor analysis, customer feedback, and market trends. Highlight how you use this intelligence to inform strategic decisions and share examples where your insights made a significant impact.

Explain your approach to prioritizing tasks based on urgency and importance. You might want to mention tools or techniques you use to stay organized, such as to-do lists or time-blocking strategies, and offer an example of a time you effectively managed competing deadlines.

Describe the situation, the steps you took to address the claim, and the eventual outcome. Highlight your communication skills, collaboration with internal teams, and any lessons learned that improved your future approach.

Discuss relationship-building strategies such as regular communication, personalized service, and understanding clients' business needs. Provide examples of long-term relationships you’ve cultivated and how they supported business growth.

Talk about the importance of data-driven discussions, understanding the customer's perspective, and presenting your case clearly. Share techniques you use to ensure fair pricing while maintaining the relationship.

Emphasize how collaboration enhances sales efforts and leads to success. Offer examples of projects where teamwork played a crucial role, including cross-departmental efforts that achieved significant results.

Detail how you would leverage your market insights and customer feedback to aid strategic planning. Discuss collaborative efforts you’d take with different departments to ensure alignment with LEONI’s goals.

Explain your methods for staying updated, like following industry news, attending conferences, participating in webinars, or being a part of professional networks. Highlight how this knowledge informs your work and decision-making.