LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
This role will be based in London.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
We are looking for an Enterprise Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Enterprise sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. You possess a strategic approach to selling and strive to meet/exceed revenue goals, will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
Research Customer’s business and prepares thoughtful questions and insights in advance of customer meetings.
Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
Shifts communication style and content to fit the needs of different stakeholders
Leads with Solutions, not products, when making recommendations aligned to Customer objectives
Sells with Integrity
Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
Uses data and insights to support investment recommendations or overcome customer objections
Proactively mitigates churn risk by adopting a smart, customer-centric approach
Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
Drives Customer growth by proactively identifying opportunities to deliver greater customer value
Applies business acumen in Account Planning by considering economic, industry, and company factors with a customer-centric lens
Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
Practices humility and asks for help from colleagues when faced with a challenge or unknown
Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.
Basic Qualifications:
5+ years of applicable sales experience.
Fluent in English
Preferred Qualifications:
Experience with SaaS platform selling
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation and accurate forecasting skills
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to gather and use data to inform decision making and persuade others
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested Skills:
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
Are you ready to take your career to the next level as an Enterprise Account Director at LinkedIn? Based in the vibrant city of London, this position offers a unique hybrid work option, allowing you to find the perfect balance between home and office life. At LinkedIn, we’re all about creating economic opportunities, and as part of our Talent Solutions team, you’ll be the trusted adviser that helps major clients harness the power of our solutions. Your primary focus will be on cultivating strong relationships with various stakeholders in the Enterprise sector, ensuring their goals are met and providing strategic guidance. You’ll dive deep into each customer’s business, using your excellent communication skills to ask insightful questions and uncover their true challenges. Driven to exceed revenue targets, you'll advocate for the client's needs while navigating the complexities of decision-making processes. Your talents in negotiation and your rich experience in SaaS will shine as you help clients maximize their ROI. This role is all about teamwork and collaboration, as you’ll partner with cross-functional teams to guarantee a seamless customer experience. We value a culture of trust, inclusion, and fun—where your professional growth is our priority. If you’re passionate about empowering clients and have a growth mindset, then this position at LinkedIn is your chance to make a real impact.
Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...
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