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Enterprise Talent Account Director (m/f/d) - 12 Months Fixed Term Contract

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

 

This role will be based in Munich or Berlin.  

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Enterprise Account Director to join our Talent Solutions team, in acting as a trusted adviser and bringing value to our customers, focusing on the business. As a member of our Talent Solutions Sales Team, you will be a part of an experienced group of sales professionals who are bringing LinkedIn’s Talent Solutions products (Hiring and Learning) to Enterprise Customers.    

You will be responsible for helping our customers effectively engage with the LinkedIn network using our professional hiring and learning solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.    

Responsibilities: 

  • Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings     
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail     
  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization     
  • Shifts communication style and content to fit the needs of different stakeholders     
  • Leads with Solutions, not products, when making recommendations aligned to Customer objectives   
  • Sells with Integrity   
  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together     
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements      
  • Uses data and insights to support investment recommendations or overcome customer objections      
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach     
  • Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI     
  • Drives Customer growth by proactively identifying opportunities to deliver greater customer value     
  • Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens.      
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy     
  • Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success     
  • Practices humility and asks for help from colleagues when faced with a challenge or unknown     
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment     
  • Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

Qualifications

Basic Qualifications: 

  • 5+ years of applicable sales experience     
  • Business-level fluency in English & German both in oral and written communication

Preferred Qualifications: 

  • Fluency in French
  • Experience with HR software     
  • Experience with Learning Solutions    
  • BA/BS degree or equivalent in a related field     
  • Experience with SaaS opportunities and Salesforce.com platform     
  • Experience selling IT solutions  
  • Knowledge of software contract terms and conditions with the ability to create fair transactions     
  • Strong negotiation and accurate forecasting skills     
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results     
  • Excellent communication, negotiation and forecasting skills     
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment     
  • Ability to gather and use data to inform decision making and persuade others     
  • Ability to assess business opportunities and read prospective buyers     
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs     
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills

  • Prospecting
  • Negotiating
  • Analytical Skills & Forecasting
  • Relationship Building
  • Multithreading

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$87500 / YEARLY (est.)
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$80000K
$95000K

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What You Should Know About Enterprise Talent Account Director (m/f/d) - 12 Months Fixed Term Contract, LinkedIn

Are you ready to take your career to the next level as an Enterprise Talent Account Director at LinkedIn? In this exciting 12-month fixed-term role based in the vibrant cities of Berlin or Munich, you'll be joining a team dedicated to transforming the way organizations connect with talent. At LinkedIn, we pride ourselves on being the world's largest professional network, where your work can create economic opportunities for countless individuals every single day. In this role, you won't just be selling; you'll be acting as a trusted adviser, helping enterprise customers leverage our powerful Talent Solutions to engage top talent and enhance their learning capabilities. Your day will be filled with meaningful interactions, as you research customer businesses, build relationships across various stakeholders, and lead with thoughtful solutions tailored to their unique challenges. We value strategic thinkers who are just as passionate about our clients' success as they are about meeting their revenue targets. With outstanding opportunities for personal growth, a hybrid work environment, and a company culture focused on trust and inclusion, LinkedIn is the ideal place for you to thrive. If you're ready to make an impact and shape the future of talent acquisition, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Enterprise Talent Account Director (m/f/d) - 12 Months Fixed Term Contract Role at LinkedIn
What responsibilities does the Enterprise Talent Account Director at LinkedIn have?

As the Enterprise Talent Account Director at LinkedIn, you will be responsible for engaging enterprise customers effectively with our Talent Solutions, which includes hiring and learning products. Your duties will involve building relationships with key stakeholders, understanding customer challenges through open-ended questioning, crafting tailored solutions, mapping stakeholder relations, and driving customer growth by identifying opportunities for enhanced value.

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What qualifications are needed for the Enterprise Talent Account Director role at LinkedIn?

To qualify for the Enterprise Talent Account Director position at LinkedIn, candidates should have a minimum of 5 years of applicable sales experience and business-level fluency in both English and German. Preferred qualifications include fluency in French, experience with HR software, learning solutions, and a BA/BS degree in a related field. A background in SaaS opportunities and familiarity with Salesforce.com is also advantageous.

Join Rise to see the full answer
How does the hybrid work model operate for the Enterprise Talent Account Director at LinkedIn?

The hybrid work model for the Enterprise Talent Account Director at LinkedIn revolves around balancing work from home with days spent in the office. Depending on business needs, you will enjoy the flexibility of remote work while also benefiting from in-person collaboration with your team in Berlin or Munich.

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What skills are essential for success as an Enterprise Talent Account Director at LinkedIn?

Essential skills for the Enterprise Talent Account Director role at LinkedIn include strong negotiation and analytical skills, relationship building, strategic thinking, and the ability to effectively use data to inform decision-making. You'll need to be adept at engaging with multiple stakeholders and orchestrating sales closures while maintaining a customer-centric approach.

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How does LinkedIn support the growth of its employees in roles like Enterprise Talent Account Director?

LinkedIn is committed to employee growth through a culture that emphasizes trust, care, and inclusion. Employees in roles like the Enterprise Talent Account Director are encouraged to seek out professional development opportunities, collaborate with colleagues, and leverage invaluable learning resources to excel in their careers.

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Common Interview Questions for Enterprise Talent Account Director (m/f/d) - 12 Months Fixed Term Contract
Can you describe your sales strategy as an Enterprise Talent Account Director?

When discussing your sales strategy, highlight your focus on understanding customer needs and aligning LinkedIn's Talent Solutions with those needs. Discuss how you build relationships and use data-driven insights to support your recommendations, and be sure to mention your approach to collaborative decision-making.

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How do you build relationships with key stakeholders in an enterprise environment?

In your answer, detail your methods for building relationships by engaging with stakeholders through thoughtful questioning and active listening. Discuss how you adapt your communication style to fit the audience and ensure you’re addressing their unique objectives and challenges.

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What experience do you have with HR software and learning solutions?

Discuss any relevant experience you have in the industry, focusing on specific HR software or learning solutions you have utilized. Explain how this experience helps you understand the pain points of potential clients and craft tailored solutions that drive success.

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How do you handle objections during a sales process?

Talk about your strategy for overcoming objections by using data and insights to guide your responses. Explain how you actively listen to the client’s concerns and adapt your value proposition to reassure stakeholders and align with their priorities.

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Describe a time when you had to meet a challenging sales target.

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific scenario in which you met a challenging target. Focus on the strategies you implemented, how you utilized teamwork or resources, and what the successful outcome was.

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What strategies do you employ for territory and account planning?

Discuss your approach to territory and account planning by detailing how you assess market conditions, identify potential growth areas, and strategically map outreach efforts to key stakeholders within target accounts.

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Can you give an example of how you sold a solution rather than a product?

Provide a specific example where your approach shifted from simply selling a product to providing a comprehensive solution that addressed a client’s broader business challenge. Highlight the feedback or results that showcased the effectiveness of your approach.

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How do you use CRM tools in your sales process?

Explain how you utilize CRM tools for managing sales cycles, tracking engagement with customers, and forecasting sales. Emphasize the importance of data cleanliness and effective use of CRM insights to inform strategy and decision-making.

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How do you ensure customer satisfaction and minimize churn?

Describe techniques for maintaining customer satisfaction such as regular check-ins, soliciting feedback, and adapting plans based on their evolving needs. Highlight your proactive approach to preemptively address concerns and reinforce the value of LinkedIn's solutions.

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What would you do in your first 90 days as an Enterprise Talent Account Director at LinkedIn?

Discuss a plan for your first 90 days, including getting to know the existing customer landscape, building relationships with key stakeholders, familiarizing yourself with LinkedIn's Talent Solutions, and setting short-term goals that align with customer needs and team objectives.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
December 25, 2024

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